I would just like to let you know of the experience my family had at your carvery on the 26/1/20014
It was my grandsons birthday and we thought it would be nice to go out for lunch there would be 10 in our party my daughter tried to book a table only to be told they did not take booking's but to arrive as near to twelve as after that time could not guarantee a table . Six of our party arrived at 12.05pm to be told they could not be seated until all of our party had arrived (never heard of that before) myself and husband arrived at 12.20 having come from Orpington and the last couple were about 10minutes away coming from Ascot when my daughter finally managed to speak to the member of staff to inform her she would still not seat us. By now it was around 12.40 and the restaurant was getting pretty full we were then told there were no tables available and were unable to give a time when there would be. Having a 4 and 2 year old who by this time were getting hungry we had no alternative but to leave and went to a very nice pub who were only to happy to accommodate us . I think if you have a no booking + no seating until everyone has arrived you should make this clear when anyone enquires about large parties and staff who did not care I think you could be losing a lot of customer's none of our party will ever be returning and I would most certainly not recommend this establishment to anyone. Rating Zero
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- Also Known As:
- The Highdown Hotel And Restaurant
- Highdown Hotel Worthing
- The Highdown Hotel & Restaurant Worthing, West Sussex