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“Second stay, second review.”

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The Highdown Hotel & Restaurant
Ranked #9 of 11 Hotels in Worthing
Blackpool
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Second stay, second review.”
Reviewed 27 August 2014

Stayed here again for two nights mon and Tuesday. This time we had room no7. Ground floor next to the fire door, which was open on our arrival. First impressions of the room were good. They have definitely improved the decor and furniture since our last stay. However things slowly went downhill slightly when we realised we couldn't get wifi at all in this room. We could just about get wifi in room 14 on our last stay, which was bad enough. There were lots of flies in the room and outside the room. Once we got rid of the flies in the room (about 5 to be fair inside the room) we just tried to make sure the ones outside the room didn't get in when we opened the door. There was a strong smell of cigarettes in the room as well. The hot water was fine this time round. Last time we stayed it wasn't so good. The bathroom was cleaner this time, but they could do with updating the bathroom as well as the bedrooms. Breakfast was the same as last time. Choice of cooked breakfast or cereal. Tea, Coffee and juice We didn't go down till 8.30am and by this time the eggs and bacon were slightly on the harder side. The reception needs a bell to alert the staff that you are waiting to check in, as both times we had to search for the staff in the bar to check in. No milk cartons in the room, but this was rectified when we mentioned it to the cleaner the next day. Nice to see the cats again, although rather alarmed in the evening to see the cat bowls had turned into a slug restaurant with about a hundred slugs all piled into it having a feast. I took a photo because it was that disgusting. Not sure if there is a safe way to control the slugs without harming the wildlife? Or just remove the bowls of food at night because the cats can't eat it anyway. All in all, we would still stay there again, as long as we weren't planning on using the wifi, And would go armed with some raid fly spray ;) we didn't have the carvery this time so can't say whether that has improved or not.

Room Tip: Don't have room 7 if you're reliant on using the wifi
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Angela k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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330 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Leighton Buzzard, United Kingdom
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 August 2014

This was a late booking for Bank Holiday Saturday (one night only) . We had Room 6, which was obviously quite newly refurbished and included a beautiful four-poster king size bed and a spacious well appointed bathroom. We enjoyed the Carvery meal on Saturday evening (except for a male guest having a very loud mobile phone conversation about pigeons!) The food was well cooked and nicely presented, and very reasonably priced. We didn't visit the Tea Rooms as we arrived just as they were closing. It would have been nice to be accompanied from Reception (in the separate Restaurant building) to the actual hotel bedroom building. Also, there wasn't a light switch in the bathroom, this was in the hallway near the door to the room - awkward if you needed to use the bathroom in the night!!!. The breakfast was quite adequate, but it would have been nice to have an option of fruit (ie grapefruit, fruit salad etc) and.yoghurts. However, we enjoyed our stay and would certainly use the hotel again.

Room Tip: Four-poster bedroom every time!
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Yvonne4110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burton upon Trent, United Kingdom
Level 4 Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 20 August 2014 via mobile

My Girlfriend and I stayed here on the 15th of August for a wedding.

Upon arrival we were greeted by a beautiful surrounding and a great looking venue, the wedding was also taking place here to, the check in was easy and the staff came across as friendly, however, there was a hint of sewerage about the place.

We stayed in room 2, a 4 poster bed, initially we were impressed, the room it's self was well furnished and tidy, the bathroom really let this place down though. It was like my Grandma's bathroom back in 1960's!

We dropped our luggage off and headed to the main venue a short walk away, as we entered the main building to proceed upstairs for the ceremony, we came across 2 chef's sitting on the sofa eating dinner, they were asked to move as the wedding party was just arriving but they carried on eating, in my opinion it's very unacceptable. The venue was well presented and staff upstairs were helpful.

The reception was also held here in the evening, food was good, bar staff were inviting and friendly and it went smoothly. After a great night we retired to the room for sleep. Room was quiet and a nice temperature. In the morning I opened the bathroom door to the smell of sewerage and around 30-40 small flies in the toilet, sink and covering the bath and shower! Needless to say the bathroom had problems! We couldn't shower or wash due to smell and flies.

Breakfast was standard and edible, no complaints.

When we came to check out, I had taken some photos to show the receptionist, she apologized but it wasn't sincere, she said she would offer some money back and tell head office, she did refund me....... £10!! What a joke, no use of bathroom after a long night and a 4hr drive home.

We will never stay here again, shame because it could be so much more in the right hands.

I do not reccommded this hotel!

Stayed August 2014, travelled with family
Helpful?
2 Thank Dan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Worthing hotels

Croydon, United Kingdom
Level 5 Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 August 2014

highdown hotel which is set in the most beautiful location, next to the downs and with a wonderful garden attached. unfortunately the hotel doesn't live up to its location, mostly because of the lack of staff. no one to book you in or out, had to guess where your room was. breakfast it a bit early till 9am. they start clearing away at 8.45 am so don't come down late. the restaurant has a limited menu but the Carvery is really very nice so I wasn't upset at having to have that both nights. on Friday fish and chips were advertised but on the night weren't available.

its a bit like Faulty Towers, but saying that we stayed there again and intend to stay again on our next trip to Worthing. the parking is unlimited and there is a nice little teashop attached to the hotel.
F

Room Tip: ask for a family room as the ordinary double rooms seem to be smaller. we had room 5 which was very...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank jackie906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 18 August 2014 via mobile

This hotel has a profound sense of neglect. It could be lovely but the service is amateurish, the rooms are shabby and the corridor smelled of death. Very disappointing breakfast too with very standard basic options of low quality.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dalston-guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 16 August 2014

came here today for Saturday lunch, the beef was rare in the middle so they offered to put a serving in a pan and cook it more which I accepted. Then got to the gravy and there wasn't any left. asked twice for it and it still took 15 to arrive, holding every one else up in the queue. when I actually tasted my dinner it was cold and the gravy has mint leaves in it, overly minty, ruining my whole meal. would not come here again unless I said I have a mint allergy so they would have to make me a separate cup of it.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SophieM1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hove, England, United Kingdom
1 review
Reviewed 15 August 2014

Had a wonderful meal there this evening. My partner who's a veggie had the nut roast with his carvery which he highly recommends. Food was very good, staff were friendly and helpful. Will be returning there again.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Highdown Hotel & Restaurant

Property: The Highdown Hotel & Restaurant
Address: Littlehampton Road, Worthing BN12 6PA, England
Region: United Kingdom > England > West Sussex > Worthing
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #9 of 11 Hotels in Worthing
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Highdown Hotel & Restaurant 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
The Highdown Hotel And Restaurant
Highdown Hotel Worthing
The Highdown Hotel & Restaurant Worthing, West Sussex

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