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“Excellent Customer Service”
Review of Windsor Hotel

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Windsor Hotel
Ranked #3 of 11 Hotels in Worthing
Certificate of Excellence
London, United Kingdom
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Excellent Customer Service”
Reviewed 30 September 2013

Went to a wedding at this Hotel and stayed the night. From start to finish it was very well organised, the Wedding Reception was very good, tables were lovely, food was first class and the Staff were so nice and friendly.

The room was a good size very clean and modern. No view to look at, frosted glass window as looked out onto a roof. Room had everything thing you might need, safe, iron and ironing board, hair dryer, plenty of hangers for clothes, complimentary toiletries and the bonus was Biscuits were supplied!!!

Bed was comfortable but the Pillows were not so good rather hard, should have got them changed but thought for one night not worth the hassle.

Breakfast was good plenty of it and again the Staff were friendly and helpful.

The Staff are a credit to this Hotel.

As wedding was an early finish we all walked down into Worthing Town (10-15 min walk) then went back to the Royal Oak they had a brilliant band on.

Seafront is 5 minute walk away.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cubanbreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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242 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 September 2013

We've stayed at a lot of seaside hotels over the years, but our experience at the Windsor really did come as a very pleasant surprise. The room was superb, very spacious, spotlessly clean and well-appointed. And the rest of the hotel matched it with lovely, attentive staff and a very good dining experience. We were there for a particular function for a large number of guests and it could hardly have gone better. They clearly pulled out all the stops and made it an evening we will never forget. We think the Windsor is one of the south coast's best-kept secrets and wouldn't hesitate to recommend it. Close to the front with easy parking. What more could you want?

  • Stayed April 2013, travelled with friends
    • Value
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Helpful?
1 Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olney, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 September 2013

We stayed for one night. The room was lovely, spacious, clean and well maintained. All the staff were friendly and helpful. We had an evening meal, for which there was a good choice and the food was well cooked. Breakfast was also excellent and was served promptly. Free parking is a good feature. I would recommend a stay here.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank Paula I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 September 2013 via mobile

This hotel is great. It has everything you could want. The room we were in (no.15) was huge, very spacious. We didn't have breakfast, but from what we saw it was nice although at £12 a head I expect it should be. The hotel was located perfectly for us to visit family a few roads along and the free parking is a real added bonus. We are very likely to use this hotel again, would recommend highly.

Stayed September 2013
Helpful?
Thank Happyfromessex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rushden, United Kingdom
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 August 2013

My wife and I have just returned from our annual, and last, visit to Worthing for the Bowls England National Championships at Beach House Park in the town. This was our 21st consecutive year of doing so, and for 20 of those years we have stayed at the Windsor Hotel - as we did this year. Having said that it was our last visit for the Bowls Championships, that is merely because the 'powers that be' in Bowls England have opted to take the men's champonships for the forseeable future to Royal Leamington Spa next year, much to our great regret and dismay. This will not stop us from visiting Worthing, however, and we will certainly stay at the Windsor Hotel when we do.
Everyone there, from the Manager, the Reception staff, the Waiters and Waitresses, the Domestic staff, Bar staff, Chefs, and Maintenance staff, treat us as 'almost family' and it is certainly like a second home to us, and a stay we have always looked forward to from year to year. Everyone who works at the hotel was most friendly as always, and desirous of making our stay a happy one. They certainly succeeded.
The room we have is more a suite of rooms with a bedroom with modern tv, bath/shower room, lounge with large modern tv, small fridge in cupboard, desk and patio, and is first-class. It is not a complaint, I hasten to add, because the hotel provided an additional clothes rack, but the bedroom could do with additional wardrobe facility. The food is terrific, with wonderful breakfasts, dinners that are not just delicious but imaginatively prepared, and a good choice. The head Chef Gary, and his Deputy Keith have been with the Windsor for many years, and they do everything possible to give satisfaction with the various meals provided. Unfortunately in some ways, because the food is so good, and becaue we are on holiday, we said, despite our desire to keep our weight down, "To hell with it, we're on holiday, let's enjoy it" We did enjoy the food enormously but we both put on half a stone in weight which, now we have returned to normality, we are trying hard to get rid of!
The hotel has sorted out its wifi and that worked absolutely perfectly and is free of any charge.
It was a pretty hot period in August and the air conditioning was a welcome bonus.
We had 16 most enjoyable nights at the Windsor and we will be back.

Room Tip: We have stayed in about 6 different rooms over the year and they are all very comfortable. Room 35 i...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2013

My parents celebrated their anniversary here with a big lunch party. Guest ages ranged from 90 to 4 months and the hotel coped admirably with all their needs. The food was excellent and catered for the vegetarians amongst us. A number of guests stayed the night and the accommodation was fine. Hotel staff were very friendly and nothing was too much trouble. Organisation of the event was personal and efficient right down to the flowers for the tables coming from Bill's garden on the Sunday morning. I would not hesitate to recommend the hotel to anyone planning a celebration .Cathy

Room Tip: The superior rooms are lovely and worth the extra
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Catharine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worthing, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 August 2013

We got married here on 29th July 2013. I thought I had left a review, but is not appearing. Canot recommend this hotel highly enough. Fantastic and friendly staff team. Wedding preparations were a breeze with the Windsor. They made the day flow with kindness, professionalism and attentiveness. Food was amazing, beautiful meal and buffet which was never ending. The hotel is bright, airy and immaculate. The Bridal Suite is an absolute bonus, huge. bright and stunningly romantic. All under one roof, free parking for all cars even if you are unable to get into the car park, permits are issued. The staff check that every guest is happy. We had six couples stay over that night and they will be going back. The breakfast is stunning. Thank you The Windsor House Hotel, we will be back without a doubt.

  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
Thank Ruby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Windsor Hotel

Property: Windsor Hotel
Address: 14-20 Windsor Road, Worthing BN11 2LX, England
Region: United Kingdom > England > West Sussex > Worthing
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Worthing
Number of rooms: 30
Also Known As:
Windsor Hotel Worthing, West Sussex

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