The potential that this place has is unbelievable. It retains it's character in the bar area, where you can perhaps get away with letting thing go a bit, but our room needed some attention. Saying that, we only really used it as a base to rest our heads and had a very comfortable night sleep. The breakfast did take a while, I would recommend giving yourself time in the morning, but that's a sign that it's not pre-cooked and just kept warm - things are done to order. Cannot speak highly enough of the staff as they were friendly, helpful and informative. I can see that a permanent receptionist may be a waste of money, I think it's a sensible business decision, and a quick trip round the corner into the bar area will find you a friendly face to check you in.
Overall, the issues can be pointed at the management company, not the team running it.
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- Also Known As:
- Grand Victorian Hotel Worthing, West Sussex