First of all the positives ...
The hotel has a perfect location across road from Worthing station. It is a pub with rooms accessed via a dedicated staircase and reception. A good cooked English breakfast - a hot buffet with choice of cereals - though the breakfast ends quite early weekdays (9am) if you prefer a lie in. Helpful and cheerful staff - when I arrived lady on reception did offer to get my bag carried up two floors if needed, so that was good. Also a smile in the morning for breakfast.
There is limited off street parking available, but you can park on street till 10 or 11 depending on what parking space you get, and can park again from about 4pm onwards.
Entrance and staircase up to rooms look well kept with old style sweeping 'grand' staircase make them easier to climb, though note that there is no lift if you do have problems with stairs.
It is a pub so there was some noise coming from downstairs, but it ended pretty much on the dot at midnight on the Friday I was there. I was on second floor so I didn't hear much with windows shut - no air con though, so would get pretty stuffy if they were left shut all night.
Tea and coffee making facilities available in room, with fairly good free internet signal available. Bed linen and towels were fresh and clean when I entered room so over all so far so good, but from there it kind of goes downhill when I come to the room itself.
When I walked into the room there was a pretty bad smell which I think came from the carpet, which was so badly stained and looked so dirty that I didn't actually want to walk barefoot on it - I put down the bedspread and walked on that instead. The room was cleaned daily so I don't believe the room was unclean, but it was just that the smell never really went so I think it was engrained.
The bed was not comfortable - an old style spring mattress but very lumpy with indents where two bodies have laid over the years and a lump in the middle - so I assume as old as the carpets.
I bumped into one of the cleaners one day and asked about the state of the carpet and whether anything could be done as I didn't feel comfortable walking on it barefoot. She understood what I meant and said that RelaxInnz have final agreed to refit the bedrooms within the next 3 to 6 months, which she was also happy about. However, in the meantime hiring a carpet cleaner would not be that costly and would make the room 100% better.
Bathroom was old but worked fine and seemed clean, so no issues there.
If not for the state of the room I was in (Room 11), I'd have no problem recommending the hotel to people visiting Worthing. Unfortunately the room let the hotel down and, until the promised renovation is completed, I would not recommend it unless you are not worried about the smell and whatever is on that carpet.
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- Also Known As:
- Grand Victorian Hotel Worthing, West Sussex