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“Great stay for family to stay for short break” 5 of 5 bubbles
Review of Ramada Park Hall Hotel and Spa

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Ramada Park Hall Hotel and Spa
Ranked #7 of 20 Hotels in Wolverhampton
Runcorn, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay for family to stay for short break”
5 of 5 bubbles Reviewed 27 July 2014

Me and my 3 children choose this place to stay over after visiting Drayton Manor Theme Park.
Very friendly place, big outdoor place for my 4yr old twins to run about. Food fantastic, very modern looking in the resturant area. As a single parent felt very safe in this hotel. Spa was fantastic and my 4 yr old twins and 14yr old enjoyed the facilities. Decor is really fancy and lush.....will go back again.
We stayed in a ground floor family room.
The room had a terranced area with seating
we will visit here again, hopefully soon

Room Tip: Ideal for my family 3 children and 1 adult
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank sharon m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate G, Front Office Manager at Ramada Park Hall Hotel and Spa, responded to this review, 5 August 2014
Thank you Sharon for your recent positive review on Trip Advisor. Really glad that you and your children enjoyed your stay at the Ramada Park Hall Hotel & Spa.
Our Family rooms have recently added the private patio seating area, and are a real plus point to the bedrooms now as you can look out to our vast gardens or our lovely wildlife fields at the back.
Thank you for your comments on the Fantastic food, I will be sure to pass these onto our chefs.
We look forward to seeing you all again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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838 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
Wolverhampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 27 July 2014

I am currently residing at the hotel due to having to stay as work is being carried out at my property. I am unfortunately staying an indefinite amount of time with my husband and 2 teenage children. I dont know if this is the reason why the customer service I have received has fallen very short of 4 star which is apparently what the hotel strives for. Regardless of the circumstances I am residing at the hotel for. Every paying guest should be treated the same. I have experienced poor room quality i.e a strange pungent smell from my daughters room to dirty stained sheets on my bed the day I checked in. Even when the porter saw them he was a little embarrased as I did say `would you sleep in someone elses mess` I can honestly say I will never recommend long term stay here. Most disappointing.
A lady on reception called Meena has been the only shining star in this unfortunate experience. Meena has provided an outstanding service and the others need to heed from her hospitality.

  • Stayed July 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Mandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate G, Front Office Manager at Ramada Park Hall Hotel and Spa, responded to this review, 5 August 2014
Thank you MandyB for your review. Sorry to read your comments below.
Please let me a apologies for the customer service you received, but having now spoken to you directly at the Hotel, all has now been resolved.
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Travellers are raving about these Wolverhampton hotels

London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 24 July 2014 via mobile

Stayed at the Ramada Park Hall Hotel recently but what a poor experience. Hotel has a nice exterior but not so much inside with general upkeep and cleaning almost non existent. The service is extremely slow and more than often wrong in its execution.
Although some areas are going through a renovation no air conditioning is being installed in the rooms.
Food and beverage costs are through the roof and the selection is not so great.
Not so disabled or elderly friendly as there's no lift

Stayed July 2014, travelled with family
Helpful?
2 Thank NBO71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate G, Front Office Manager at Ramada Park Hall Hotel and Spa, responded to this review, 5 August 2014
Thank you for taking your time to write your review, we are sorry that your stay was less than satisfactory, as the Ramada Park Hall Hotel & Spa strives on excellent customer service to all our guests. Air conditioning has been fitted into our executive manor rooms on the first floor, it may have been that due to availability these were unavailable to offer you at time of making your reservation.
Our first block of rooms in our east wing are finalising completion very soon and will all have fan ventilation fitted for guest comfort.
We are sorry that you thought the food & Beverage costs were high in price, this will be taken into consideration and your comments will be passed onto the relevant Manager.
Unfortunately due to the hotel being a listed building, the management team at the hotel have just been given the planning permission to fit a lift, in the next coming 6 months. This will give our elderly guests easier access to rooms.
We do hope that you will return to the Ramada Park Hall Hotel & Spa as see the changes taking place.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 23 July 2014 via mobile

Staying her for work locally and had nice air conditioned room with modern bathroom. No view out of the window (only a wall) but that doesnt matter to me as the room is only for sleeping in. The restaraunt attached is well worth a visit and serves tasty indian cuisine. All in all a good place to stay, although it sounds from other reviews that it fills with drunken wedding revellers at the weekend! But thats a difficult one for the hotel to deal with

Stayed July 2014, travelled on business
Helpful?
Thank Tabbot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate G, Front Office Manager at Ramada Park Hall Hotel and Spa, responded to this review, 5 August 2014
Great to hear that you had a lovely stay with ourselves, and really glad you enjoyed your dinner at our Anju's Restaurant.
Unfortunately some of our Manor rooms do have restricted views, this is due the hotel being a listed building and the layout of the building, so we are sorry if this caused an inconvenience to you on your stay.
I will be more then happy for you to request a car park or garden facing room when you are next in the area subject to availability. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 22 July 2014

Overall a pleasant stay - albeit some disappointment with minor issues regarding the bathroom facilities - no mixer taps and the shower was difficult to tilt far enough. Air con was also non existent although room fans were offered. I have been advised that the rooms are being renovated so these issues could be resolved soon

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Andy-Geno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate G, Front Office Manager at Ramada Park Hall Hotel and Spa, responded to this review, 5 August 2014
Thank you for your recent review. We are glad to hear you enjoyed your stay at Ramada Park Hall Hotel & Spa, I'm Sorry to hear you had a few issues with your room. Our standard rooms are now undergoing a full refurbishment, which will include new fitted bathrooms with shower as standard, and fan ventilation in all rooms.
Our executive rooms which have Air conditioning, have recently been refurbished back in November 2013 are available for a £10.00 upgrade fee subject to availability.
We do hope you return to ourselves again very soon, and hope that we can offer you a upgrade to our Executive Manor rooms in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

Stayed for one night Jul 14. Really enjoyed the stay and was highly pleased throughout. Free access to facilities incl swimming pool, Jacuzzi, sauna and steam room. Staff was very helpful and friendly (decided to up-grade to an air-con room mid-stay which was no trouble to the staff).

Rooms are very spacious, clean and comfortable with TV, en suite, etc. Bed very comfortable. Equally the hotel has been decorated to a high standard and is beautifully set in well-maintained grounds. The current pictures on tripadvisor doesn't reflect this hotel 100% as it has been recently re-furbed to a much higher standard than what some of the pictures illustrate.

Furthermore, there's Indian restaurant in the hotel; I can't emphasize enough how good the food (and service) was. By far the best Indian food we've ever had by a large margin. The cooked and continental breakfast in the Hotel was excellent.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gwynparry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate G, Front Office Manager at Ramada Park Hall Hotel and Spa, responded to this review, 5 August 2014
Thank you gwynparry for you delightful review.
We really do appreciate all customer feedback, and your positive comments will be passed onto the staff at the hotel.
Really glad you and your family got to use the complimentary Spa facilities.
Our Indian restaurant Anju's has recently had a re-launch and new menu, so hopefully you can return and sample the new menu very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 16 July 2014

My review complements that of Adubya "I felt unsafe in this hotel".
Following a disturbance by wedding guests in the room opposite, my partner and i were subjected to abuse and threatening behaviour. This was reported to Reception but no-one came to check if we were / felt safe staying in our room. At checkout, no-one at Reception seemed aware of the 'sleepless' night we'd had. Manager was 'unavailable' but we were promised that CCTV would be checked and the matter would be satisfactorily resolved.
It has not been resolved, it has been ignored.
This hotel clearly displays a policy in Reception, regarding its 'zero tolerance to noisy or abusive guests' - however, the policy has been disregarded in our instance.
I maintain that this hotel does not offer a satisfactory 'duty of care' to its guests and therefore, would not stay there again, or recommend it to others.

  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Park Hall Hotel and Spa

Property: Ramada Park Hall Hotel and Spa
Address: Park Drive, Wolverhampton WV4 5AJ, England (Formerly Ramada Park Hall Wolverhampton)
Region: United Kingdom > England > West Midlands > Wolverhampton
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Wolverhampton
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ramada Park Hall Hotel and Spa 3.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Ramada Park Hall Wolverhampton Hotel has been recently taken over by its new owners late in 2011. The hotel is an exceptionally stylish and contemporary space, which yet retains the relaxed comfort of a country house haven that is just minutes from Wolverhampton. With new technology, state of the art facilities and exquisite contemporary interiors, all inside a gorgeous Grade II listed building, Ramada Wolverhampton Park Hall Hotel & Spa undoubtedly has something for everyone.Our friendly and experienced staff will be on hand to help with every detail of your visit, whether your stay is for business or pleasure, so relax, unwind, and leave the rest to us. ... more   less 
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Also Known As:
Ramada Park Hall Hotel Wolverhampton
Ramada Wolverhampton
Wolverhampton Ramada

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