It is unfortunate that the restaurant closes at 2100hrs and breakfast does not commence until 0700hrs. Web information available when booking states different times
An unfortunate bar staff interaction leading to a 5 min wait to be served when I was the only one waiting for service at the bar only compounded the negative experience.
If only the staff interaction had been as pleasant as that had with the cleaner on the morning of departure then this review would have been different
Not the standard of service I am used to from a Mercure establishment very disappointing
- Official Description (provided by the hotel):
- Within easy reach of M6/M54/M5 and NEC, the Mercure Wolverhampton Goldthorn Hotel offers some pleasant surprises. With original features throughout the bar area and a contemporary restaurant, the hotel provides an excellent setting from which to base your visit to the Midlands. There is also the opportunity to upgrade to one of six, four poster rooms, besides the other 76 well appointed en-suite bedrooms. ... more less
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- Also Known As:
- The Goldthorn Hotel Leisure