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“Beautiful and comfortable Hotel” 5 of 5 bubbles
Review of Oatlands Park Hotel

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Oatlands Park Hotel
Ranked #2 of 4 Hotels in Weybridge
Welling,Kent.UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful and comfortable Hotel”
5 of 5 bubbles Reviewed 14 February 2014 via mobile

Stayed at this Hotel as part of my 50th birthday surprise. Staff were excellent and always showed attention to detail. Food in restaurant was beyond expectation and room was very clean and comfortable. Would go back and definitely recommend to anyone.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank BuzzyWelling_Kent_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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878 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (190)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Tokyo
Level Contributor
46 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 6 February 2014

My stay at Oatlands was my second time, and I enjoyed staying at this historic and classical hotel more than the first time. The internet connection was very smooth and high speed, which helped me work in the room. The breakfast is a bit expensive but they serve very nice English breakfast. I also tried the afternoon tea and it was quite nice too. The room was renovated especially the bathroom was quite comfortable and clean. The only negative was the noise either the hotel staff or the guest made in the middle of the night walking loud or sometime heard the noise like construction. Overall, the mix of classic and modern cultures made my stay interesting and refreshing after work.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NiigataTravelLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

we have been staying in this hotel for many years, Always the feature rooms.
We had a very pleasant stay in January. On check in details were taken of our card for authorisation. The full amount plus £100.

We had dinner bed and breakfast for the whole weekend. Spending cash in the bar and cream teas also.
On departure we came to pay. The whole amount for the stay was taken from our account PLUS the original amount taken on arrival. All together £1,300 was taken from our bank account instead of £650.

When we noticed this on the Monday we contacted the hotel, First they denied this. when we said we had proof from our bank they said they would look into it.(They would call back in 15 mins)

We contacted them again an hour later to be told they hadn't looked into it yet.
At the end of the day we contacted the duty manager to be told yes a mistake had been made and the money would be back in our bank in 10 DAYS.

Tuesday morning we spoke to the duty manager again (contacted by ourselves) to be told it was 100% their fault but it wouldn't be back in our bank for between 5-10 days.
If we wanted we could phone our bank ourselves and try to get our money back faster.

Not satisfied with this we spoke to the hotel manager. He said SORRY BUT NOTHING I CAN DO .

money finally back in the bank on Thursday.

We will never stay in this hotel again,

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank catfish6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyRaithRiches, Director of Sales at Oatlands Park Hotel, responded to this review, 29 January 2014
Thank you for your review and five star rating of your overall stay with us at Oatlands Park Hotel. I am so sorry to hear that you had an unfortunate experience after check out. I have looked into the way this was handled with my team and would very much like to discuss this with you personally and have the opportunity to restore your faith in us. I look forward to hearing from you.
Kind regards
Sally Raith-Riches
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clapham, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 20 January 2014

We had a very pleasant stay in January. The hotel has large and attractive common rooms and our bedroom was very neat with a smart new bathroom, tea making facilities and free Wi Fi.
The hotel was quiet whilst we were there (no weddings) and so breakfast was individually cooked to order and was excellent.
Price including breakfast is a little on the high side but probably reasonable for the location .
The staff were very pleasant and we would be happy to return or recommend this hotel.

  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 19 January 2014

I stayed with my partner at oatlands park hotel for the night, the entrance is magnificent, the hotel lobby was nice reception staff very attentive the bedroom was immaculately clean. the bar was situated next to the lobby area, the service and the food was good and the bar staff very friendly, did not dine in the restaurant it was too quite, would like to recommend the hotel for anyone looking for a quite and tranquil hotel.

Room Tip: could not fault the hotel nor the service
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hedebel j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 December 2013

Went for Christmas party, two companies were accommodated in one of the suites., not crammed in like other places. The food, service and music were all excellent. The hotel was extremely grand and made a nice change to stay in an older hotel. Breakfast was hot and plentiful, we couldn't fault it or it's staff.

  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pnki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weybridge, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 21 December 2013 via mobile

Went to a christmas party in the York suite, room was great, the food and service was excellent. The staff were very friendly. Didn't stay in the hotel but grounds, reception area was lovely. Would definitely have an event there, very professional service enjoyed by all who attended

Stayed December 2013, travelled on business
Helpful?
1 Thank Snicks01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oatlands Park Hotel

Property: Oatlands Park Hotel
Address: 146 Oatlands Drive, Weybridge KT13 9HB, England
Phone Number:
Region: United Kingdom > England > Surrey > Weybridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Weybridge
Price Range (Based on Average Rates): £
Hotel Class:4 star — Oatlands Park Hotel 4*
Number of rooms: 144
Official Description (provided by the hotel):
Oatlands Park hotel is a historic Country House Hotel in the heart of Surrey. Set in ten acres of picturesque parkland the enduring characteristics of this property and grounds make this the perfect location for all occasions. Located between London Heathrow and Gatwick airports, 5 minutes from Weybridge railway station, and just 10 minutes from the M25. Oatlands Park is an ideal base from which to explore some of the country's finest museums, golf and racecourses or visit local attractions such as historical palaces or fun filled theme parks. All 144 bedrooms are individually furnished and benefit from 24 hour room service, satellite television, air conditioning and free internet access. The Broadwater restaurant and terrace is the perfect place for dining. With spectacular views over the Broadwater Lake and landscaped gardens you can enjoy the sumptuous cuisine in a luxurious and relaxing setting. We offer a range of leisure facilities and sporting activities which are further complemented by the facilities in the area surrounding Oatlands Park hotel. Improve your golf skills on our 9 hole par- 3 course or play a game of tennis on court, set in our landscaped grounds. For those who like to keep fit, the hotel has its own fitness suite with a range of equipment. ... more   less 
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Also Known As:
Hotel Oatlands Park Weybridge
Oatlands Park Hotel Weybridge, Surrey

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