Had dinner there on 5th December. The first thing I noticed, having been there a number of times before, was how quiet it was. The initial service and reception were very good, but at 8 o'clock the guy who had been serving us came over and said that he was going off duty and the manager would be looking after us. How wrong he was! The promised dessert menu arrived 15 minutes afterwards and only after a reminder. A further long wait for the order to be taken and then when the dessert plates were removed, despite asking for it at the time a further 15-minute wait for the bill to be presented After yet another 15 minutes no-one came for the bill, so I had to go to the counter to pay. No apologies, no explanation.
The only redeeming feature was that the food was excellent.
They now have music on, which is fair enough, but perhaps because of this, or the inexperience of the staff, the restaurant side of the business seems to have taken a back seat. I suggest the owners decide whether they want the place to be a music venue or a restaurant and then set about getting it right.
Whatever they decide, I won't be going back, that's for sure.
- Also Known As:
- The Rams Head Inn Warrington, Cheshire