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“Good location for the Business Park” 4 of 5 bubbles
Review of pentahotel Warrington

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pentahotel Warrington
Ranked #4 of 21 Hotels in Warrington
Certificate of Excellence
Lymington, United Kingdom
Level Contributor
167 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Good location for the Business Park”
4 of 5 bubbles Reviewed 18 July 2014

The hotel is very accessible although they charge £3 to park your car. Unusual check in/bar area which works well and is appealing. Rooms are simply furnished and the staff were friendly and helpful. Breakfast was fresh and a good selection.

I would stay again.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stainlesteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola C, General Manager at pentahotel Warrington, responded to this review, 22 July 2014
Hi Stainlesteve

Another guest mentioned to me yesterday that he could see into his office from the corridor window - Yes, we are well positioned for the Birchwood Business Park!

Great news to hear that you will visit us again and thanks for the post!

Regards

Nicola
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Rushden, Northants
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 17 July 2014

I went here as a lone female for work and although it was clean and well appointed, I wouldn't rush back there. It was quite impersonal and I didn't feel super relaxed although it was good to work at a proper desk in the hotel room. It did feel a bit weird checking in and out at the bar, but it was excellently situated for the business park next door.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Susie1266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola C, General Manager at pentahotel Warrington, responded to this review, 22 July 2014
Dear Susie1266

It's a shame that you didn't feel you could totally relax with us and that the team were impersonal. Since this is the exact opposite of how we want you to feel, I would be very keen for you to get in touch with me directly to discuss in more detail.

Good to hear that we are well located for you. I hope this experience will not deter you from choosing the penta hotel in the future.

Regards

Nicola
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 July 2014 via mobile

I stayed here for two nights with my boyfriend. We were attending a party at a golf club not to far away. First impressions were great I thought it was a great way to be greeted at the bar rather then a dull reception desk.all the staff were very friendly. My room was spotless extra brownie points for the cleaniness of bathroom/shower. We asked for extra pillows which we got straight away and we also asked for an iron n ironing board which got carried to the room straight awsy also.
Breakfast was amazing! A selection for everyone spoilt for choice I was.
Paying £3.00 to park per night is definitely the cheapest hotel ive stayed in( obvs apart from the rare free parking)
If I had one tiny criticism is tht the coffee in the room was crap but defo still worth a five star review.

Stayed July 2014, travelled with friends
Helpful?
Thank Chelsea P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola C, General Manager at pentahotel Warrington, responded to this review, 15 July 2014
Hi Chelsea P

The team here at penta have read your review and are really pleased that they helped to provide you with a fantastic stay.


Thanks for the five stars!

Nicola
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Billericay, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 13 July 2014

Really unusual hotel this one and I gather that the design is deliberate. Check in is at the bar which is a bit confusing when it is really busy but quite swift. The rooms are basic but clean with a huge flat screen TV on the wall; the bathroom is half a wet-room and half not.
Breakfast is in the bar and fairly standard fare.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank P002m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola C, General Manager at pentahotel Warrington, responded to this review, 14 July 2014
Dear Philip M


Yes, our design is deliberate! Pentastyle translates as a cool design ethos that includes comfort and warmth. Our “lifestyle lobby” or the pentalounge, multi-functions as a reception, bar, and café, with the desire to help you feel relaxed and comfortable.

Thank you for taking the time to share your experience and we hope to see you again soon.

Best regards

Nicola
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

We were attending a wedding in Warrington f/b the reception in nearby Culcheth. The location was perfect for this but a bit odd for anything else apart from business travel. Excellent for the price we paid though a little irritated to have to pay £6 extra for parking. It is definitely not the town centre though a shopping mall (with Asda) was only a mile or so away.
The duvet was very thin and I asked for an extra layer and was promptly brought a blanket which was fine. Could have done with 2 pillows each but managed.
The main positives: clean, good tv, good reading light, convenient, great young staff on reception/bar, with to my mind stunning decor just to my taste (check out the loos off the restaurant!) and the breakfast had to be the best of ANY hotel I have ever stayed in and I've stayed in quite a few.
One point that might be helpful - Our SatNav did not recognise the postal address (street or postcode!) A quick call to the hotel gave Faraday Street as an alternative and we found our way there with ease.
Great wedding by the way!

Room Tip: I think the rooms are all pretty standard. It was very quiet when we were there (Fri to Sun) so mad...
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sandie7Sim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola C, General Manager at pentahotel Warrington, responded to this review, 11 July 2014
Hi Sandie7Sim

Thanks for your post. It was great to hear how much you enojyed our breakfast offering!

I'm glad you shared the sat nav details - something I will now look into!

I hope the happy couple enojyed their day and the team at penta look forward to seeing you all again soon.

Regards

Nicola

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 25 June 2014

If you are paying £124 (plus £3 parking) a night and expecting a 4 star hotel you will probably be very disappointed. If you are paying £39 and expecting a stylish travellodge you will be very happy. if you want a 4 star hotel for less money go to Cottons in knutsford. I paid an extra £10 for a superior room which I think meant I got a towel dressing gown. Lumpy pillows as another reviewer has said. Nice view of an industrial unit and pretty noisy plant near by.

  • Stayed June 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mebedbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola C, General Manager at pentahotel Warrington, responded to this review, 11 July 2014
Thanks Mebedbug for sharing your recent experience with us.

I am disappointed that we were unable to make your stay more enjoyable on this occasion. Your feedback is important to us so that we can continue to make improvements for all our guests.

Best Regards

Nicola

General Manager
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Sussex
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

This hotel is located in the middle of a modern and well landscaped business park. Don’t visit if you think you can see the local sites as you are nowhere near. Open since Sept 2013, the initial image was let down by staff in jeans trainers and brazil football shirts. Ok there is a theme……… but jeans, trainers in a place advertising rooms at £200 per night NO NO NO

The hotelwebsite looks as though it is a buzzing venue with a hip cocktail bar. The reality is these are staged photos and the bar area whilst impressive links directly with the restaurant. It is open plan. Full of wall flat screen TV’s. Shame no consideration was given to clients who did NOT want to watch football! There is a pool table.

Clever touch, reception is included in the actual bar counter!!! This means they don’t have to employ separate staff haha! Check in was painless and polite. All staff are very young so expect they are on minimum wage.

Whilst this is a boutique style hotel, it is difficult to rate accurately for one simple reason. I asked what their standard tariff was for a double room – they don’t have one!!! The reply is they change the rates according to occupancy so when quiet you get a better deal on late rooms etc. Now this is where the difficulty lies as the rates shown are £200 per night.

For £200 a night the place needs to be spot on and all facilities and service to match the price tag- but sadly they don’t…………….. Read on. If we paid £200 the place would rate just 1star on Trip Adviser. We would not pay over £75 for a room here anyway. We stayed one night with breakfast included for £52 including parking. Shame they charge for parking in such a remote location. Not secure as can drive a car out of the car park via lawned areas.

In reality the hotel is a budget hotel with a twist. The rooms are a good size with ‘new’ open air hanging space, mirror and basic hairdryer. If you have long hair bring your own. a sofa bed and an average quality bed with cheap nasty duvet and wafer thin pillows. Trendy lighting and an excellent size TV. A desk area and chair. Bath towels were far too small but hotel does provide a nice bath gel set. There is good aircon.
The shower is not very practical, nowhere to hang towels or place gels except on shower floor. The basin and surrounding areas are glass or bath panel sheets. Open plan wet room style shower that already is rotting the bottom of the doors, as water splashes into WC area.
The bar looks fantastic but the staff are inexperienced and were unable to correctly mix a cocktail advertised in their bar menu. Took 15 minutes. Cocktails £9 , £4.50 a pint beer/lager
The breakfast area is too small and configured as a ‘C’ shape and there is insufficient room to move around other diners. There were only 4 people when we went and it was a pain, if it was busy it must be a nightmare, especially as can enter both ends, just poor design.
Breakfast was in itself FANTASTIC huge choice of quality continental including many meats, cheeses, salmon. Cereals fresh fruit etc and a superb help yourself full English with good quality ingredients.
Bar food and room service VERY pricey with a burger £13-£17.
All in all assessing it at the price WE paid the hotel provides new clean accommodation and excellent value for money at £52 for the night inc breakfast. So for this we give it 5 Stars, but don’t pay more than £75. Would we go back, if we had to visit area and got same price-yes.
This is a place to stop over if in the area or clearly for commercial meetings etc. It is not suitable for a romantic break as lacks the appropriate atmosphere for this.

Room Tip: Ask for a quiet room higher up to avoid noise from bar.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank grantlar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGPitt, Manager at pentahotel Warrington, responded to this review, 10 July 2014
Hey grantlar,
Many thanks for taking the time to review our hotel In great depth.
Pentahotels is a design-driven, neighborhood lifestyle brand providing customers with comfort and style in a contemporary environment. The hallmark of the hotels is pentalounge – a combined lobby, reception, bar and restaurant – designed as a lively gathering place for both hotel guests and local residents
pentahotels offer a whole new approach to leisure and business breaks, something altogether different from the rest of the market. pentahotels watchwords are freedom, informality and great design. Our group prides itself on its excellent basics rather than on extravagant, showy displays of style over substance. The goal is to offer guests a level of hospitality and pampering normally only found in exclusive boutique hotels.
With regards to our food offering in our eyes is second to non-using the finest ingredients and our penta breakfast is something that as a group we are very proud to associate ourselves with having over 80 items to take your pick of.
While on this occasion you may have seemed a little confused by our concept we hope to welcome you again in the near future to experience the true penta lifestyle.

With very best regards
David Pitt
Regional Project’s Manager
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Additional Information about pentahotel Warrington

Property: pentahotel Warrington
Address: Aston Avenue | Birchwood Business Park, Warrington WA3 6ZN, England (Formerly Ramada Encore Warrington)
Phone Number:
Region: United Kingdom > England > Cheshire > Warrington
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Romantic Hotel in Warrington
#4 Family Hotel in Warrington
Price Range (Based on Average Rates): £
Hotel Class:4 star — pentahotel Warrington 4*
Number of rooms: 103
Official Description (provided by the hotel):
YOUR NEIGHBOURHOOD LIFESTYLE HOTEL Keeping road warriors grounded while on-the-go with distinctive design, a mix of fun with functionality, comfort with creativity, and style with simplicity. That is who we are and what we aim for - each day, every day, for you!Pentastyle translates as a cool design ethos that includes comfort and warmth while pentasleep means practical, comfortable guestrooms that ensure a sound night's slumber. Every visit to a pentalounge - our "lifestyle lobby" that multi-functions as a reception, bar, and cafe, perfect as a neighbourhood hub - will make you want to come back! Pentafun is guaranteed by gathering with people who all beat to the same drum. Pentahotel Warrington is conveniently accessible from the main roads and in a perfect location to explore Manchester or Liverpool which are both not more than 25 minutes away. The four-star hotel has two meeting rooms and offers laundry service and ironing facilities. Modern European cuisine is served in the onsite restaurant which is open for breakfast lunch and dinner. In your room you will find a comfortable bed a large flat-screen TV and a private bathroom. Free and premium Wifi is available. ... more   less 
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Also Known As:
Ramada Encore Warrington Hotel Warrington
Pentahotel Warrington Cheshire

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