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pentahotel Warrington
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    Reviews (1,519)
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    1,370 - 1,375 of 1,519 reviews
    Reviewed 19 August 2014 via mobile

    We got a late and reasonably priced rate for our overnight stay at penta.
    Unfortunately we didn't read how far away it was located from the town centre therefore we were a little disappointed but we made the most of it.
    The hotel itself is nice, clean and modern. The room was okay but could do with a bit of decoration as the sofa was very worn, the bed was extremely uncomfortable and the floor had seen better days.
    The food at the hotel was limited so we had a drive out and found a little bar serving typical pub food so we called in there instead.
    Would we return, probably not as location isn't great if you fancied a couple of drinks and a nice meal in the town centre.

    Stayed: April 2014, travelled as a couple
    Thank Emma C
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Nicola C, General Manager at pentahotel Warrington, responded to this reviewResponded 22 August 2014

    Dear Emma7679

    Thanks for sharing your experience.

    It's good to hear you found us nice, clean and modern, disappointed however that you found the bed uncomfortable we will look into this.

    The centre of Warrington is just 6 miles away and there are a couple of local bus stops outside the hotel which run regulary into town, if you change your mind!

    Kind Regards

    Nicola

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 18 August 2014

    Excellent hotel friendly staff, very clean, good food menu very relaxed atmosphere, would definitely stay here again ! Was not much around but for a relaxing night it was perfect .....................

    • Stayed: August 2014, travelled as a couple
      • Value
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    Review collected in partnership with this hotel
    Thank Kc C
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Nicola C, General Manager at pentahotel Warrington, responded to this reviewResponded 22 August 2014

    Hi Kc C

    Thanks for taking the time to post a review. It means a lot to us, especially to hear that you were able to relax and have an excellent stay!

    Until next time....

    Nicola

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 18 August 2014

    Needed one night's accommodation. This was it, booked late at a very good price. Room was comfortable and the breakfast was phenomenal. It's a little bit out of the way but that was not a problem for us.


    • Stayed: August 2014, travelled as a couple
      • Value
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    Review collected in partnership with this hotel
    Thank John D
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Nicola C, General Manager at pentahotel Warrington, responded to this reviewResponded 19 August 2014

    Even after a quick stop over you took the time to share your experience - thank you so much we really do appreciate it!

    Kind Regards

    Nicola

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 August 2014

    Don't be put off by the night-club feel of this hotel as you walk in! It is OK!
    I use this hotel regularly because it is the only one in walkng distance of the business park in Birchwood. Because it is the only one serving all those companies, it is in high demand and can command premium prices.
    However, the rooms and service are also premium, and I enjoy staying there. The staff are very friendly.
    The restaurant serves good food, but the menu is limited - only a problem if you stay there regularly, like me!
    It is across the road from a beautiful park where I can run in the mornings.

    • Stayed: August 2014, travelled on business
      • Value
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    Review collected in partnership with this hotel
    Thank gbjedi
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Nicola C, General Manager at pentahotel Warrington, responded to this reviewResponded 18 August 2014

    It is rare that our regular customers take the time to post a review and we really do appreciate it that you have.

    I would love to catch up with you to understand where you think we can improve to get 5 stars!

    Thanks for the positive feedback and look forward to seeing you again soon.

    Best wishes

    Nicola

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 13 August 2014

    Stayed overnight after the Challenge Cup Semi-Final at St Helens and found the hotel excellent value for money. Room was very comfortable with modern furniture, large flat screen TV with good selection of channels and walk in shower. Tea and Coffee facilities provided in room together with complimentary toiletries and Sparkling Water. Breakfast choice was amazing – they had everything you could possible want, including a nice glass of Prosecco! The food could have been a bit hotter, in fact my husband asked the staff to heat up his breakfast as he likes his food to be piping hot. Staff were very obliging and did so – also provided extra pillows for our room. Check-in is done at the bar which I wasn’t keen on but overall great value for money and nice hotel. Staff friendly and helpful, Would recommend.

    Room Tip: Wa had room 234 - overlooked the car park - nice quiet room
    • Stayed: August 2014, travelled with family
      • Value
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    2  Thank Susan T
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Nicola C, General Manager at pentahotel Warrington, responded to this reviewResponded 14 August 2014

    Dear Susan T

    As a result of your feedback regarding the breakfast temperature we have reviewed and now implemented some daily changes to improve this; thank you for letting us know.

    We have also recently purchased some new pillows and can't wait for them to arrive - any day now. No need to ask for additional ones in the rooms and a great night sleep!

    Thanks for the recommendation, see you again soon.

    Nicola

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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