this was a leisure trip for my wife's birthday and to visit family in Warrington .we booked last minute through "Booking.com" and never thought to check the revues since the picture on line looked quite inviting- WRONG! When we arrived Friday evening 7th March, the frontage was a bit iffy. The person, who eventually appeared, was not very presentable. We were given the key to room 4 on the ground floor, we entered and saw emediatly that the carpet was old, flat, threadbare and greasy. We went out for ameal and returned to the room to sleep. The water system next door began to rattle and bang, it was so bad the beds were vibrating. They had dishes in the hallway to collect dripping water. At 3 in the morning, the heating came on and the room was like an oven, around 40 degrease.
We complained in the morning and said that we would not be staying another night there and we would only pay for one night, he immediately proceeded to do the invoice and said it was too late as the bill had been deducted from my card.
Please let everyone know that this is the hotel from hell.More
- Free Wifi
- Free Parking