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“OK facilities, very poor service”

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The Coachmakers Arms
Ranked #2 of 13 Wallingford B&B and Inns
Bristol, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“OK facilities, very poor service”
Reviewed 20 May 2014

We stayed overnight at this city centre pub because it was near to where we needed overnight accommodation on a motorcycle weekend away (the weather was gorgeous - unusual when we are out and about on the bike!). The pub from the outside is looking a bit tired and is on a narrow city centre street. My wife went inside to enquire about parking for our bike but was told that there was none and we were re-directed to a local car park. We actually found a small 'lay-by' at the back of the pub which I felt would be safer than the main car park (it was fine except that the bike was covered with blossom/seeds the following morning). The interior of the pub is fairly recently refurbished with the 'standard' junk yard chic decorations.

Having parked the bike we went back into the pub and got a curt 'my colleague will show you up to your room' from the woman behind the bar, The 'colleague' arrived, didn't introduce herself or welcome us and we presumed that we should follow her to the room! The room was small but serviceable and the en-suite (about the same size as the bedroom!) was equipped with the necessary bits and bobs (I personally don't like gel in the shower but I wouldn't hold that against them). The room/bathroom have obviously been recently created and so everything was new. Silly picky points are that there was no light pull (acorn) on the end of the light string in the bathroom and no toilet roll holder - not major, just annoying. The 'colleague' annoyingly kept ending every sentence (and there weren't many of them thankfully!) with "OK?".

The TV was not new (old screen format) and very small in size but it worked - we watched the end of the FA Cup final on it whilst recovering from our journey.

Went out 'on the town' for supper - 'The Partridge' opposite sounded really good from the menu but they were fully booked. Ended up near the river and had a passable Wild Boar Burger! At least we saved a few bob on the meal!!

Following morning we arrived for breakfast at 08h29 (Breakfast on Sundays is served from 08h30 to 09h30 ONLY!). The occupants of the other room were already sat down and we exchanged 'Good Mornings' with them. The chef/server (Landlord?) arrived to take their order but didn't even acknowledge that we were there! Full English was OK with good quality ingredients especially the bacon and the sausage (1 of each) but was not what I would class as a FULL English because there was no Black Pud and the portion size was too small. Toast was white bread (no option) served before the main and was burnt.

Overall a disappointing visit which could have been completely transformed by a decent bit of friendly service from the staff. We won't be back!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Chester, United Kingdom
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 March 2014

Stayed here for B n B just before Christmas. The room was vey warm considering there is single pane glass and the customers smoking out back did not stay out past 11pm at the latest so meant I was not kept up. The was good and set me up for the day.

  • Stayed December 2013, travelled with friends
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jayliffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luton, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 February 2014

Had a good lunch here with my Sisters and our respective partners. They do small plate lunches which I think is a good idea, however there was plenty to eat on the plate. Nice traditional type desserts. Nice cosy pub atmosphere. Didn't have to wait long for the food either.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Sheila K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, England, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 8 December 2013

Modern, tidy room, friendly welcome. Locals in the bar were really pleasant as was the decor. Used nearby free long stay, just a stroll away. Welcoming staff and hassle free breakfast cooked to order - delicious. Good value and just a very short walk to the renowned Old Post Office!

Room Tip: Our room was at the front, facing the road, my bed was by the window but the room was warm and I was...
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
261 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 2 August 2013

What a delight to find this place after staying in less desirable places in this area. Friendly and helpful staff and at a very reasonable £70 B & B for two people. Lovely clean room, nicely decorated. Breakfast was tasty and the fresh orange juice was the best we have had in a long time.
No parking on site but free overnight car park close by and landlord told us how to get two hours free daytime parking so we could have a wander around Wallingford shops during the day.
The coat stand was sufficient for one nights stay and we had our own coat hangers which helped.
The pub was inviting and friendly with comfy seating.

We will definitely be back as we visit relatives in the area and this place is a treat.

Room Tip: We had a room overlooking the pub garden but it was a Sunday night and there was no noise after the...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank plushdragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesterfield, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2013 via mobile

Had an overnight stay here we had the smallest room I think but it was a lovely ensuite you have to park elsewhere but it's easy and cheap staff are friendly breakfast was fab for the price what more can you want?

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex, United Kingdom
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 8 July 2013

Clean room, recently decorated and nicely furnished, no noise from bar or even the beer garden - and we had the window open as it was warm. We could have done with somewhere to hang clothes (other than the coat stand) and both the water and bathroom radiator were extremely hot (an unusual complaint in Britain!). Breakfast was cooked to order, full English with ingredients locally sourced. Proper orange juice, not that nasty reconstituted stuff I've had recently in several far more expensive hotels, toast and cereal if you want it, let down a little by the very average instant coffee, but worth staying just for the breakfast! Landlord friendly and helpful. If you want to stay over in Wallingford then this is very pleasant and good value.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank conan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Coachmakers Arms

Property: The Coachmakers Arms
Address: 37 St. Marys Street, Wallingford OX10 0EU, England
Region: United Kingdom > England > Oxfordshire > Wallingford
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #2 of 13 B&Bs / Inns in Wallingford
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Coachmakers Arms 3*
Number of rooms: 3
Official Description (provided by the hotel):
Our small, family run pub offers excellent food, local ales and has three lovely en-suite rooms which can be configured as doubles or twins. Housed in one of Wallingford's oldest buildings, the Coachmakers Arms is a friendly pub close to the heart of the town and just 300 metres from the River Thames. We have a lovely range of good, wholesome 'pub grub' during the day (12 til 4) and our evening menu is available between the hours of 6 and 8.30pm. All food is freshly prepared to order using locally sourced ingredients. Our rooms are available on a room-only basis from £80 per night (including VAT). Breakfast bags are offered in-room for those that require them at a cost of just £5 per person. Please inform us upon booking/arrival if you would like one. Josh, Hayley and David look forward to welcoming you for a drink, a meal or an overnight stay soon! ... more   less 
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Also Known As:
The Coachmakers Arms Wallingford, Oxfordshire

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