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“birthday treat”
Review of Buxted Park Hotel

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Buxted Park Hotel
Ranked #1 of 3 Hotels in Uckfield
Certificate of Excellence
Reigate, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“birthday treat”
Reviewed 28 December 2013

We spent the weekend at Buxted in Dec with some friends for a special birthday treat. From the moment we arrived we felt relaxed, the staff are all very friendly and helpful. We had a delicious cream tea with a selection of teas in front of a glowing log fire,which was beautifully presented and served. From the moment we stepped into the dinning room for our evening meal we were
served by cheerful, professional staff who couldn't do enough to please us, we all chose different items from the menu and all the dishes were full of flavour and beautifully presented. We could hardly fit breakfast in but we managed and wouldn't have missed it…..it was a treat.
We requested rooms on the ground floor due to one of the party being unable to walk far, the rooms were warm, clean and the beds comfortable. This is our second stay with the Handpicked Hotel group and we will be booking our third shortly with the family. Christmas time was a bonus with the Christmas decorations in the main hotel and warming log fires. Well done to all the staff.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank carolann440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon_Owen, General Manager at Buxted Park Hotel, responded to this review, 30 December 2013
Dear Guest

Thank you for your review and congratulations on your recent celebrations.

I was pleased to read the team looked after you so well and that you took advantage of our cream tea in front of one of our log fires.

As so many guest comment our breakfast is stunning and definitely not to be missed, the continental buffet is very comprehensive and with the traditional breakfast cooked to order a real treat!

Thank you for your praise which I will ensure is relayed to the team.

Best wishes

Jonathan Owen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
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Traveller tips help you choose the right room.   Room tips (347)
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English first
Level Contributor
3 reviews
Reviewed 24 December 2013

Having attended a friend's wedding at Buxted Park we found the venue itself as well as the staff to be generally fantastic. The wedding breakfast was excellent, and the service provided by the team throughout the evening was equally good. Special mention to the slightly unhinged French master of ceremonies. Lovely stuff. The rooms were immaculate and well equipped. A slight mark off for the breakfast. I suspect it suffered from being hot held as the eggs were terribly overcooked and it was all generally a bit soggy. I guess that's to be expected though and I did see numerous over guests ask for, and receive fresh poached eggs. Irritatingly I didn't think of that.
On the whole it was a wonderful venue, and from discussions with the groom I understand it was also very good value. Thumbs up all round.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lyndon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon_Owen, General Manager at Buxted Park Hotel, responded to this review, 25 December 2013
Dear Guest

Thank you for your fantastic review following your stay and friends wedding.

I will certainly convey your kind words to the team on how fantastic they were and how impressed you were with the service from everyone.

Marc our master of ceremonies is as you quote ‘Unhinged’ at the best of times and a real star at Buxted Park.

I will discuss your breakfast impression with Steve my head chef and please accept both of ours apologies for this.

I look forward to welcoming you back to Buxted Park when I can assure you of our very best attention

Best wishes

Jonathan Owen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Forest Row, United Kingdom
1 review
Reviewed 19 December 2013

We had our office Christmas Party last week at Buxted Park & we all had a great time.
The staff were all so friendly & helpful & the dinner & service was excellent. We all also stayed overnight & the rooms are lovely very fresh & well set out with very nice toiletries in the bathrooms. Everyone certainly enjoyed an excellent breakfast in the morning.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon_Owen, General Manager at Buxted Park Hotel, responded to this review, 20 December 2013
Dear Guest

Thank you for your review on Trip Advisor following your Christmas Party.

I was delighted to read you enjoyed the evening and that the team looked after you so well.

Breakfast is a real treat here at Buxted Park a meal I strongly believe is the most important one of the day.

I look forward to welcoming you and your colleagues back to the hotel in the near future when I can assure you of our very best attention.

Best wishes

Jonathan Owen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 December 2013

We had our wedding at Buxted Park on the 14th December & we have to say that although we knew Buxted park would be great as it is a beautiful venue, they really went above and beyond what anyone could reasonably expect from a venue. As someone who works in the private jet industry, I know a thing or two about service, and can say that the team at Buxted Park are a class act.

Their attention to detail was second to none. It started with the manager Jon bringing us our own personal plate of Canapés on arrival when we were stuck in conversation and continued throughout the evening. However, we have heard so many reports of other peoples experiences, including one guest who had to go back to her room to feed her baby, (without telling anyone) and returned to a waiter bringing back her meal which they kept hot while she was gone after spotting her leaving. Not to mention the presents that were continually taken up to our room without us even having to ask and the hundreds of other little things that make all the difference.

The food was simply amazing. Not only was our entire menu bespoke to us, but unusually for a large event, we found that it was actually BETTER than our tasting session. I am not sure how they managed to get 185 meals to taste so fresh, but having been to many large functions i can say that it is rare to get food that good when you are dealing with such large numbers.

The suites were stunning too! We stayed in the Winston Churchill suite, although as we had all the suites booked, we were still struggling to choose until the last minute as they all had their own unique features. It was a shame we didn't get to stay there longer! We will definitely be coming back for a relaxing weekend at some point in the future.

In terms of value for money, having looked at many other venues, Buxted park offered incredible value for money. We also looked at Hampton court palace and Goodwood and found them just too stuffy and "all about the venue" rather than about us and what we wanted.

However, I would say that the best thing about the venue is the staff. From the first minute we dealt with the venue, we never heard them say "that cant be done" despite the fact that much of what we had planned had not been done at the venue before (snow machines, hard walled marquee on the lawn, giant scalextric etc). There was always a solution, and we always felt relaxed and never had the fear of asking something out of the ordinary. The staff clearly love the hotel, and that really shows. If you want a stuffy waiter and a barman who serves without a smile, then this is probably not the place for you. All the staff had a smile on their face and had a chat with everybody, but never when inappropriate. They were always there, but i rarely noticed them. It was our sort of place, and the staff were our sort of people.

Thank you so much to everyone at Buxted Park from us and our 200 very happy guests!

Room Tip: The Winston Churchill Suite had the most amazing bathroom!
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon_Owen, General Manager at Buxted Park Hotel, responded to this review, 19 December 2013
Dear Guest

May I congratulate you again on your recent wedding at Buxted Park Hotel.

I know from having the pleasure of working on the day that the team thoroughly enjoyed the whole event, from the marquee to the evening reception they are still talking about it now!

Steve our new head chef was particularly pleased to read that your food exceed your expectations.

You are quite right when you say ‘The best thing about Buxted Park is the STAFF’ all the team do things naturally with a warmth and willing to make things happen and most of the time in the background so guests are unaware, I am truly proud of everyone of them who pulled together to make your wedding day truly special!

On behalf of everyone I look forward to welcoming you back to the hotel in the near future when I can assure you of our very best attention.

Best wishes

Jonathan Owen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 December 2013 via mobile

I have just attended a Christmas Party at The Buxted Park with a group of friends.
We were welcomed with a cocktail & had time to relax before dinner.
The dinner & service was absolutely excellent. Nothing was too much trouble. One of the party could not eat the starter for dietary reasons, this was quickly taken away & the chef prepared a completely different starter which was very kind.
The table had been nicely decorated & we had great fun with the party hats, party poppers, red noses etc.
A disco was put on after dinner & everyone got up & enjoyed themselves.
All in all we had a great evening, great value & we pass on our thanks to all of the staff & look forward to next year! Many thanks

Stayed December 2013, travelled with friends
Helpful?
1 Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon_Owen, General Manager at Buxted Park Hotel, responded to this review, 19 December 2013
Dear Guest

Thank you for your review following your Christmas Party at Buxted Park Hotel.

I was delighted to read you enjoyed your evening and that all the team looked after you so well. I note our Chef Steve who catered promptly for the guest with dietary requirements.

I will certainly convey your kind words to the team and look forward to welcoming you back to the hotel in the near future.

Wishing you and your colleagues a Happy Christmas and a Health New Year

Best wishes

Jonathan Owen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crowborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 December 2013

Went here for an afternoon tea which was outstanding. Would thoroughly recommend.
Service, ambience and setting perfect for a winter's day. Log fire burning and stunning views from the windows. Wonderful selection of teas that you are able to see and smell before ordering your choice. Food first class.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank MoBo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon_Owen, General Manager at Buxted Park Hotel, responded to this review, 18 December 2013
Dear Guest

Thank you for taking the time to post a review on Trip Advisor.

I was delighted to read you enjoyed your festive afternoon tea in front of the log fire.

I will certainly convey your kind words to the team later this week.

Best wishes

Jonathan Owen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 17 December 2013

We had a group of 14 internal staff who stayed at Buxted Park Hotel on a residential course. We work for a creative company so our needs are not that of a normal conference - by any stretch. But Buxted Park accommodated us greatly, making us feel we could relax without putting other guests out, they put up with our weird and wonderful ways and were just great. Abi who looked after our booking was a pleasure to work with and made the process of booking - staying seamless. The staff whilst there were attentive and friendly to a fault. And that is before even mentioning the setting or food, both of which were really high end. Every single person on the course had a wonderful time and we'd like to thank Buxted Park and the staff there for being so accommodating start to finish.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon_Owen, General Manager at Buxted Park Hotel, responded to this review, 18 December 2013
Dear Guest

Thank you for your review on Trip Advisor following your stay with us.

I was pleased to read that your conference was a success and the team looked after you so well. I will certainly convey your kind words to Abi our business development manager.
On behalf of all the team I look forward to welcoming you all back to the hotel in the near future when I can assure you of our very best attention.

Best wishes

Jonathan Owen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Buxted Park Hotel

Property: Buxted Park Hotel
Address: Buxted Park, Uckfield TN22 4AY, England
Phone Number:
Region: United Kingdom > England > East Sussex > Uckfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Uckfield
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Buxted Park Hotel 4*
Number of rooms: 44
Official Description (provided by the hotel):
In the heart of Sussex, this magnificent Georgian Palladian mansion is set in 312 acres of superb parkland yet conveniently located only 24 miles from Gatwick Airport and 60 miles from Heathrow, with easy access to the M25 and London. The parkland features three lakes and is a site of Special Scientific Interest, a real feature for walkers and orienteers with walking maps available from reception.All of the guest bedrooms are finished to the highest standard with flat screen TV, DVD player and complimentary high speed internet. Feature rooms and suites have been carefully designed to blend Georgian styling with today's more contemporary comforts. A small fitness room is located in the hotel and in addition, guests are able to workout in the comfort and privacy of their hotel bedrooms with gym and yoga bags.The Dining Room has become a food destination accredited with 2 AA rosettes recognising the high standards of cuisine and offering the finest in regional produce and seasonal flavours. Regular special culinary events are held each month featuring gourmet, tribute and interactive experiences such as Cookery School. Enjoy nearby places of interest such as Brighton and Eastbourne only 20 miles away, Tunbridge Wells, Haywards Heath, East Grinstead and Lewes all on the hotel’s doorstep. Local attractions include Battle Abbey, Penshurst Place & Gardens, Seven Sisters, Sheffield Park Gardens and Bluebell Railway. ... more   less 
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Also Known As:
Buxted Hotel Park Uckfield
Hotel Buxted Park
Buxted Park Uckfield
Buxted Country House Park
Buxted Park Country House
Buxted Park Hotel East Sussex/Uckfield

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