From the moment we walked in the front door to the moment we checked out Derek and Lee were friendly and helpful. What a difference it makes to be greeted in such a way. So nice to have a genuine personal service instead of a 'robot mode' receptionist that you sometimes get. Derek even carried our bags for us (a rarity nowadays) as he showed us to our room. Our family room was bright, light and airy and very clean - the bathroom was almost sparkling! Tea and coffee making facilities in the room (with biscuits to the kids delight).
Breakfast in the morning was fab - limitless coffee / tea and toast and the best full English I've had all year. Courtesy of Lee - thank you :-) Derek even played Pool with the kids while we drank tea and appeased our appitites.
You guys definitely deserve 5 stars. I would not hesitate to come and stay again when next in the area. And I totally recommend to anyone looking - stay here.More