I have just returned from a weekend stay with my husband, the hotel has many positives not least the view from the balcony of our generously proportioned, 2nd floor bedroom. The bathroom was also sizeable and modern with a hint of luxury. The bedroom was thoughtfully laid out, with a comfortable chaise longue facing the gorgeous view of the estuary. There was a well stocked mini bar, complete with Nespresso coffee machine, complementary gin and the arrival at 6pm of ice and lime to accompany. The real selling point for us was the first class cuisine, which really stood out. However there were far too many details falling short of the description of the expected service described by the hotel's website and other tripadvisor reviewers. The daily menu didn't change while we were there, as advertised. The restaurant atmosphere was really quite spoiled by the intrusive music that appeared to be encouraging a party atmosphere, fine if service had finished but it started just as we began our main courses, and then as guests left the dining room and lounge, staff made us feel that our presence was no longer welcome, and this was 10.30pm at the latest. The food was excellent but difficult to concentrate on the elements that had clearly been prepared with great skill and attention to detail. Some of the waiting staff seemed to carry egos far exceeding their service ability. They clearly had no interest in the menu or the food which the Hotel has taken great trouble to promote. They appeared apathetic and disorganised and we felt as customers we were more of an inconvenience at times. Details such as finding dirty robes in the bathroom on arrival, a coffee pod from a previous guest still in the coffee machine just added to the feeling that this Hotel has to up its game in order to deliver.
- Official Description (provided by the hotel):
- The extensive refurbishment of Salcombe Harbour Hotel & Spa has resulted in a chic new hotel on the edge of Salcombe Estuary, complete with it's very own cinema room and new Jetty Restaurant; all taking in the panoramic vista, overlooking one of the most dramatic coastlines in the UK. Guests can enjoy our luxurious spa spread out over 2 floors. With five treatment rooms, indoor pool, jacuzzi, sauna, relaxing pebble room and a fitness suite, you're sure to be leaving Salcombe Harbour Hotel & Spa relaxed and revitalised. For those looking for a more active break, our waterside location puts guests in prime position to enjoy the many watersports that the estuary has to offer. From paddleboarding to our Catch It, Cook It, Eat It experiences, Salcombe is the perfect place to get out and on the water. ... more less
- Reservation Options:
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- Also Known As:
- Salcombe Harbour Hotel & Spa Devon