We had booked a table for 4 and arrived early to have a drink beforehand. The barman was rushing around trying to sort out other orders for drinks and we waited 10 mins before a cocktail list was produced. Several other people were also waiting patiently, eventually the overworked barman asked another member of staff to assist who was unsmiling and very abrupt and asked if we wanted some "simple drinks" assuming he meant other than cocktails, our husbands ordered a glass of wine each which he served then he walked off and left my sister and I without a drink. Eventually the harassed barman managed to serve us. The food and meal presentation was very poor and staff didn't know who was having what. Main courses were scallops, sea bass and pork trio, the first two being acceptable, the pork in the trio was almost raw, whilst we are happy eating undercooked lamb and beef, undercooked pork made us feel uneasy. No one came to check our main course was ok and by then we were not in a mood to want to stay any longer so ordered our bill and left. I found out the unsmiling slightly rude staff member is actually the Restaurant manager who incidentally was also clearing tables and dropping cutlery all over the place. In an establishment of this kind training is key to success and to appear smiling and pleasant is all part of the job? It was a shame our evening made us feel angry and disappointed. We will not return when there are other businesses in Salcombe that do make you feel welcome.
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