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“06:30 Wake Up Call - again!”

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Holiday Inn Milton Keynes East - M1 Jct 14
Ranked #4 of 5 Hotels in Newport Pagnell
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“06:30 Wake Up Call - again!”
Reviewed 1 April 2014 via mobile

I have stayed here a lot in the past few years - whilst the accommodation has improved this hotel is tired. It's the housekeeping staff that really let the place down though - many times I've stayed here they arrive at 6am and start the high volume conversation, door banging and general loud noise - they would do well to learn some basic manners and respect!!

Stayed March 2014, travelled on business
Helpful?
1 Thank Rob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, 2 April 2014
Dear Rob, thank you for taking the time to let us know about your recent stay with us here at Holiday Inn Milton Keynes East. I would like to offer you my most sincere apologies that your sleep was disturbed by our housekeeping team commencing their daily duties. After speaking to you in the morning in question I have addressed these issues with the team here at the hotel and put new practices into place to ensure that your experience is not repeated. I am pleased however, that you feel our accommodation facilities have improved over the last year or so. I sincerely hope that this recent experience does not deter you from returning in the future.
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333 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
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  • French first
  • German first
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English first
Leighton Buzzard, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 March 2014

Went to The Holiday Inn, Newport Pagnell last night for a social function. The bar drinks were fiendishly expensive; the service was random to say the least and the food - well, never mind the quality - feel the width !! The starter was minimal - nicely presented but not a lot. The main course was plated - and about 10 minutes later, the vegetables arrived (no potatoes). The dessert was bought-in ! Not somewhere I would recommend or visit again !

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank CWyatt208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lizzie Q, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, 13 March 2014
Dear Cwyatt208,

Thank you for taking the time to post a review following your recent visit to Holiday Inn Milton Keynes- East.

I am sorry to hear that you feel the food quality and service you received during your visit was not up to standard. I will share the comments you have made with my team and ensure that these are actioned accordingly.

We are an extremely popular wedding venue and generally receive excellent feedback on both our food and the outstanding service our staff provide.

Once again thank you for your constructive comments which will help us to continue to improve the hotel and service that we offer.

Kind regards

Lizzie Quirke
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Uxbridge, United Kingdom
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 February 2014

Nice hotel, quiet, not too busy for a Thursday night. Friendly staff. The chef accomodated our dietary needs and we had a nice meal. Room a bit too hot. Bed comfortable, TV and tea / coffee facilities average, could do with having a mug instead of a small cup and saucer! (I like my tea).

Room Tip: Ideally suited for north Milton Keynes as near to junction 14 of M1, reasonably quiet. Enough space...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CMPB7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, 24 February 2014
I appreciate you taking the time to let us know about your recent stay with us here at Holiday Inn Milton Keynes East. We are delighted that you had a good stay, in particular that you found the team and service here at the hotel friendly and polite. At Holiday Inn, we have pride in our people and I am pleased this shone through.
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Johnstone
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 February 2014 via mobile

Staff were very welcoming on arrival. Rooms are large and well suited to business travelers. The hotel itself has a nice country feel to it and despite being next to a dual carriageway you dont suffer from much noise disturbance whatsoever. Meals provided by the restaurant are high quality and the bar staff are very efficient. There was one niggling issue that moved this otherwise great stay down to 4 stars: the room was just a little too cold with full heating on and windows closed. This might be solved with better windows and heavier duvets. I would definitely recommend this hotel and stay here again.

Stayed February 2014, travelled on business
Helpful?
Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, 9 February 2014
Thank you very much for your positive review of your recent stay with us here at Holiday Inn Milton Keynes East.
I am delighted that you had a great stay, in particular that you found the team and service here great. At Holiday Inn, we strive to deliver exceptional service and a warm and sincere welcome to make all our guests feel at home, and we are delighted that we have achieved that.
I look forward to welcoming you back in the near future.
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Liverpool, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 January 2014

Arrived early evening with my young daughter and a lot of bags (we don't travel light!), a member of staff at reception came to open the door for us which we appreciated, check in was quick and easy. Very friendly staff, with the offer of help with our bags to our room. We ordered room service which arrived promptly. Our room was clean and spacious, fittings were a bit dated but fine. A choice of pillows were available which my daughter loved. We had breakfast which was included in the rate, a good choice of food available and again the staff were lovely and friendly. We stayed on a Thursday night and the hotel was very quiet which was lovely. From the restaurant at breakfast we could see the car park filling up with conference delegates which seems to be the hotels main purpose during the week. It feels quite a small, cosy hotel which is lovely when it's quiet, but I wouldn't want to stay when a function or wedding was on, as it maybe difficult to get a good nights sleep. Aside from that I would definitely stay here again.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, 13 January 2014
I appreciate you taking the time to let us know about your recent experience with us here at Holiday Inn Milton Keynes East. We pride ourselves on our excellent customer service and I am delighted we met all your expectations.
I hope to see you return in the near future.
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Milton Keynes, United Kingdom
Level Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 8 January 2014

Another great Christmas Day, we've been every year for the last 6 or 7 years, always had the buffet (they used to have a silver service option as well) as it suited the grandchildren & their young friends, totally free to get what they wanted when they wanted it, strawberries for starter, strawberries for main course, whatever, it allows us adults to relax, enjoy food at our speed (I'm a slow eater) & sup a few drinks. Santa arrived on cue with a suitably aged present for each of the children however it was a bit sad this year as our grand daughter will be 13 by next Christmas so Santa won't have a present for her. Staff are really attentive without being OTT, food is plentiful & of a consistently high quality, if you'd like a break from the washing up it's an excellent choice.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Dave O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, 13 January 2014
I am delighted the team here at Holiday Inn Milton Keynes East contributed to your Xmas in such a special way. I have shared your positive comments with the team here and hope to see you again Xmas 2014!!
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Milton Keynes, UK
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 December 2013

Had our wedding here in September 2013 and it really was the most amazing day! The staff were absolutely amazing and made everything seem so effortless! Everyone who attended commented on how great the staff were, the venue were and overall the whole experience.
Accommodation was lovely, food was great and location and grounds were perfect.
A massive thank you to Verity, Laura, and Jessica who really made the whole thing the best day ever!
And a huge HUGE thank you to Shadonna who just made our day so special and perfect, brilliant lady!
Dawn and Steve.

Room Tip: If you are thinking of booking your wedding here - just book it!
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dawn_MK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, 13 December 2013
We are delighted that we made such a big contribution to your special day. The team here at the hotel are extremely proud of what we offer on occasions like this and reviews such as this make our jobs worthwhile.

I wish you both a great and happy future together.
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Additional Information about Holiday Inn Milton Keynes East - M1 Jct 14

Property: Holiday Inn Milton Keynes East - M1 Jct 14
Address: Milton Keynes East - M1 Jct Holiday Inn 14 London Road, Milton Keynes MK16 0AE, England
Phone Number:
Region: United Kingdom > England > Buckinghamshire > Milton Keynes > Newport Pagnell
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Newport Pagnell
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Milton Keynes East - M1 Jct 14 3*
Number of rooms: 53
Official Description (provided by the hotel):
The Holiday Inn Milton Keynes-East M1, Jct. 14 hotel is situated in a rural location with views over open countryside and within easy reach of the M1 and central Milton Keynes. Blending Georgian elegance with modern comfort the Holiday Inn Milton Keynes - East M1, Jct. 14 provides relaxed surroundings for business or pleasure. The ideal meeting location for the M1 corridor, the hotel is located just 1/2 mile from the M1 on the A509 towards Newport Pagnell. Meet with friends or colleagues in the congenial atmosphere of the lounge bar. New for 2008, outdoor area ideal for event days, teambuilding activities including motorised events and company fun days. The Holiday Inn Milton Keynes - East M1, Jct.14 has long been established as a premier wedding. A DREAM WEDDING FOR A DREAM PRICE…2012. Our wedding package includes all the following features...• Dedicated wedding coordinator to help you every step of the way• your very own personalised website to share information with your guests• The services of our master of ceremonies• Arrival drinks and a 3 course wedding breakfast for 40 guests• Wine to compliment your chosen meal• Sparkling wine for the toast• Table linen, cake stand and knife hire• Evening buffet for 70 guests• Resident DJ• A complimentary bedroom the night prior, for either the bride or groom• Complimentary overnight accommodation for the happy couple • Special overnight rates for your guests. ... more   less 
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Also Known As:
Holiday Inn Milton Keynes - East m1, Jct. 14 Hotel Milton Keynes
Holiday Inn Newport Pagnell
Newport Pagnell Holiday Inn
Milton Keynes Holiday Inn

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