Ours was a tiny room facing a brick wall, so it was very dark even in bright sunshine. We think it was only supposed to be a single room but as we had used a booking agency and not gone direct we got it a bit cheaper (still expensive though) and suspect we were just shoved in there as a result. The fact that there was only 1 bath and hand towel confirmed our suspicions. The mattress was as hard as a breadboard and was certainly not a double bed - it wasn't even wide enough for 2 pillows to fit side by side. We have both still got backache 2 days later.
Breakfast was appalling. It was included in the price but would have cost £11.50 EACH otherwise. We were continually overlooked by the waiting staff and when our cooked food finally arrived, the sausage was almost raw and the poached egg must have been from the sparrows. My partner later suffered an upset stomach even though he hardly ate any of the cooked breakfast. And we had to ask for clean crockery as the items on the table were rather dirty in some cases.
All this was duly noted on our comments sheet, which we presented at check-out. The redeeming feature was that we think it was the Managing Director on the desk. He defended the hotel, as he must, I suppose, but declined payment until our complaints have been investigated. I am promised a letter by the end of the week.
- Official Description (provided by the hotel):
- The recently refurbished 3 star Best Western Glendower Hotel in Lytham St Annes is a beautiful period building ideally situated in one of the finest seafront positions on the Fylde Coast, yet located just 3 miles outside Britain's largest family resort of Blackpool. The 60-bed hotel is surrounded by four championship golf courses including the world famous Royal Lytham less than two miles away. We pride ourselves on offering a value-for-money hotel experience, which emphasizes good living in comfortable surroundings in a resort renowned for its elegance. But we are especially proud of our commitment to good food. Food is a passion at the Glendower and our kitchen team have deservedly received many plaudits for their creative flair in the kitchen. ... more less
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- Also Known As:
- Best Western Lytham St Annes
- Best Western Lytham St Anne's
- Lytham St Anne's Best Western
- Best Western Plus Blackpool Lytham St Annes Glendower Hotel Lytham St Anne's, Lancashire