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“Learn about what value for money is”
2 of 5 bubbles Review of Clifton Arms Hotel

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Clifton Arms Hotel
Ranked #6 of 17 Hotels in Lytham St Anne's
Certificate of Excellence
england
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Learn about what value for money is”
2 of 5 bubbles Reviewed 15 April 2014

Love to go to the bar area and chill lovely setting recently refurbished
BUT been to the hotel for a snack from the bar menu basically sandwiches -soup-chips etc
First sandwich awful two slices of packet bread little bit of ham and a very poor salad explained that it was not acceptable and was rudely advised that this was the norm after speaking to management it was resolved by a Scottish gentleman who gave us a voucher for the restaurant and problem resolved.
Returned two weeks ago sat in the window lovely view good service and then the dreaded sandwich hot roast sandwich two very small buns five crisps two slices warm pork and a spoon full of salad £10 now the view was lovely across the bay but the sandwich was something a two year old could do better no apple sauce no gravy not even fresh home made bread this is a disgrace no value for money no effort and no better than previous attempts come on let's have some value for money Zest Capriz beat you hands down for quality and value maybe I should sit in your bar and order a takeaway from one of the many good value for money bistros!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank plumbingEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, 16 April 2014
Dear plumbingEngland, Thank you for your recent review. I appreciate your feedback and constructive criticism. Our brasserie menu is extremely popular so I'm surprised by your comments but I have spoken to those concerned to discuss the issues raised. Hopefully you will return to see that we do offer value for money considering we're the only 4 star hotel on the Fylde coast.
Kind regards
Victoria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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353 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Chorley, United Kingdom
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

Although I don't live in Lytham, my mother does, so I quite often visit and we often have dinner at the Clifton brasserie. The food is always spot. My mother is very fussy (its a good job she doesn't read Trip advisor) and finding a place that consistently meets her exception is rare. However the Clifton does it every time for us and always manages to exceed our expectations
The food is always good and very well presented. Russell who runs the brasserie is excellent, he works extremely hard and is always extremely attentive and makes a fuss of us both. He always ensure that he accommodates what ever changes she needs to make from the menu, due to her allergies. However, yesterday was her birthday and the chef decorated the plate with her sorbet with Happy Birthday written in chocolate - lovely gesture from the chef and Russell. Its not often you get in this country such good and personable service without being charged the earth and Clifton has it, thanks to your staff.

ussell (bar staff) was on top form, he works really hard, he's hilarious and such a great asset to the hotel. The...

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Abbey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, 11 April 2014
Dear Abbey1, Thank you for your recent review. We really appreciate the time you have taken to write such detailed feedback on the hotel. Russell will be particularly delighted. We always aim to deliver a high standard of food & service so I'm pleased that you find us consistently great. We look forward to welcoming you again soon.
Kind regards
Victoria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Culcheth, England, United Kingdom
Level Contributor
138 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 3 April 2014

Good standard hotel recently refurbished and attractive decoration. The staff and management are friendly, efficient and hard working. The food in bar and restaurant is very good although a stay of more than 4 days could be repetitive.
Not ideal for children.
Rotarians could enjoy a Thursday lunch with friendly club and venue.
Lytham is a resort with promenade walks, character shops and Lowther Gardens and theatre.

Room Tip: Good front and side rooms may have traffic noise with open windows.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Goodvalue26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, 4 April 2014
Dear John P, Thank you for your recent review. I'm delighted that we've provided you with such a high standard of service for over 40 years! The owners have invested considerably over recent years so I'm pleased that you appreciate the refurbishment. I understand your point regarding the menus for a lengthy stay which is why we offer a Restaurant menu for fine dining, Brasserie for a relaxed evening and the Roast/Catch which both change daily. I'm sure your information regarding our local Rotary club and Lytham as a great destination will be useful too. I hope you will be returning soon.
Kind regards
Victoria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lytham St Anne's, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 March 2014

I took my elderly mother to the clifton arms for a treat for mothers day. We had a lovley window seat and experienced great customer service throughout. Lovley sandwiches, scones with jam and clotted cream, and a selection of cakes which were beautiful. We were served by a very efficient man, who asked us several times were we ok and did we need any more tea. Lovley place. Shall certainly return again.

  • Stayed March 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank Judith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, 29 March 2014
Thank you for your recent review. We pride ourselves on the service and quality of food which our customers receive. Thus, I'm delighted that you were impressed with our afternoon tea. We're very popular during special occasions, such as Mother's Day, so my team will be extremely appreciate of your kind words. We hope to welcome you again soon.
Kind regards
Victoria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire
Level Contributor
48 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 8 March 2014

Our 42nd Wedding Anniversary was on 26 February, so as a special treat we booked Afternoon Tea here.
We have been twice before & it was delicious but on this it was very disappointing. The scones were very ungainly, not at all apetising looking & not hot like they used to be. Most disappointing of all was the lack of choice regarding cakes, there was a piece of Millionaires shortcake each & Macaroon each. As we don't eat Macaroons we asked for replacements, all we were offered was another piece of Millionaires shortcake. For the calibre of hotel we found this amazing! Considering we paid £40,One Afternoon tea with Champagne & one ordinary, it is greatly overpriced. We would have been better spending our money for a lunch out somewhere else. We will not go again unless we hear of an improvement in Afternoon Tea. Our expectations were definitely not met on this occasion

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Lancashirefemale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, 9 March 2014
Dear Lancashirefemale, Thank you for your recent review. I'm sorry that you found our afternoon tea to be disappointing on this occasion. I appreciate you bringing this to our attention so that we can reconsider the cakes on offer and the quality of the scones. We receive many compliments about our afternoon tea so I hope that you will return.
Kind regards
Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greater Manchester, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 March 2014

Had a very pleasant stay at this hotel. The room was very nice, the staff very helpful and friendly.
In addition to this it was very close to the vibrant centre of Lytham which has many bars and coffee houses. The hotel has an excellent menu and there are good car parking facilities at and around the hotel. The location is such that you can have a walk on the seafront before breakfast.

Room Tip: Some rooms have sea views,ours was one if these. It was on the side of the hotel.
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, 5 March 2014
Dear Janet H, Thank you for your recent review. I'm so pleased that you enjoyed your recent stay with us. We do have an enviable position opposite Lytham Green yet close to the heart of the town. We hope to welcome you again soon.
Kind regards
Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

First visit to Lytham to attend a friends wedding. A lovely hotel, rooms very comfortable and the breakfast was delicious. All the staff we came into contact with were helpful and polite. Would recommend the hotel to anybody.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arundells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, 4 March 2014
Dear Arundells, Thank you for your recent review. My team work so hard to deliver a high standard of service that such great feedback is truly appreciated. I'm delighted that you enjoyed all aspects of your stay and that you would have no hesitation in recommending us. We look forward to welcoming you again in the future.
Kind regards
Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clifton Arms Hotel

Property: Clifton Arms Hotel
Address: | West Beach, Lytham St Anne's FY8 5QJ, England
Region: United Kingdom > England > Lancashire > Lytham St Anne's
Hotel Style:
#3 Business Hotel in Lytham St Anne's
#4 Family Hotel in Lytham St Anne's
#4 Romantic Hotel in Lytham St Anne's
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clifton Arms Hotel 4*
Number of rooms: 48
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Also Known As:
Hotel Clifton Arms
Clifton Arms Hotel Lytham St Anne's, Lancashire

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