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“Quality Hotel” 4 of 5 bubbles
Review of The Grand Hotel

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The Grand Hotel
Ranked #1 of 17 Hotels in Lytham St Anne's
Certificate of Excellence
Manchester, United Kingdom
2 reviews
“Quality Hotel”
4 of 5 bubbles Reviewed 4 September 2012

Stayed for one night with my family, and everything was very well done. The room was spacious, had a large bathroom, excellent shower etc. We dined in the restaurant in the evening, and ate authentic Spanish Tapas. Breakfast the following morning was excellent also.

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FoodieFemale7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fyldecoaster, General Manager at The Grand Hotel, responded to this review, 7 September 2012
Dear FoodieFemale7

Thank you for posting a review, it is much appreciated.
I’m pleased you had an enjoyable time and hope to see you again at the hotel again soon.

Kind regards,

Derrick Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,248 reviews from our community

Traveller rating
    896
    250
    75
    21
    6
See reviews for
286
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (368)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Maple Creek, Canada
1 review
5 of 5 bubbles Reviewed 3 September 2012

The Grand Hotel certainly lives up to its name, from the courteous pre arrival phone call to see if there is anything else required to the post stay call making sure our time at the Grand was satisfactory. Think of St. Anne’s and you probably recall the days of cosy bed and breakfasts with bracing walks down the prom. That era is over but what is left and developing is a lovely country like feel to a welcoming visually stunning town.
The Grand sports all the amenities one would expect from this many stars. Ultra-modern room, impeccable linens crisp and fresh. The television would please even the most discerning of viewers, the clarity was unbelievable. Food was excellent, great portions and novel twists. Interesting choices of spirits and wines. Lovely pool.
Great atmosphere, respectful and supportive. Would go again.

Room Tip: Ask for a room Sea view.
See more room tips
  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Linda Marie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fyldecoaster, General Manager at The Grand Hotel, responded to this review, 14 September 2012
Dear Linda,

Thank you for your recent visit, I’m pleased you enjoyed all the facilities that we have to offer!

Yes, times have changed from years gone by, many people are putting a lot of effort into making the Fylde a top destination again.
From Lytham to Fleetwood there are many attractions and plenty of things to do to suite all ages, and we still have the ‘bracing walks,’ there free!

Hope to see you again in the future.
Kind regards

Derrick Holland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birstall, United Kingdom
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 28 August 2012

This was our second stay at the Grand and it was just as good as the first. Stayed in an executive room this time which had floor to ceiling windows facing out to sea. The kettle and teapot have been replaced with a coffee machine and pods, but missed being able to make a good pot of tea. The bathroom was large with huge bath and seperate shower. Excellent quality toiletries and big fluffy towels. Offered a complementary cooked breakfast on the Sunday which was excellent.
Stayed in other hotels in St. Annes but the Grand has got to be the best.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sue63Leeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fyldecoaster, General Manager at The Grand Hotel, responded to this review, 4 September 2012
Dear sue63Leeds,

Thank you for your comments regarding your recent visit, it is much appreciated!
And I hope you have plenty more ‘enjoyable weekends’ with us in the years to come.

Don’t forget to follow us on Twitter and like us on Facebook, we post all our special offers via this media.

Regards,

Derrick Holland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 27 August 2012

My husband and I have just returned from another excellent and relaxing break at The Grand. In all the times we have been to the hotel we have never been disappointed. The accomodation is great and the hotel staff can not do enough for you.

This year we have stayed at the hotel 3 times and each time we have noticed differences to the in room faclities and restaurant offerings. We understand the hotel has to continue with its standards and expectations of guests but some of the changes are not for the positive good, these we have fed back verbally to the hotel. The hotel is not afraid of trying things but they have to appreciate some changes are not practical. Saying all this we have already booked a returned visit.

The standards offered in this hotel do make it hard for us to go anywhere else.

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jasonsfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fyldecoaster, General Manager at The Grand Hotel, responded to this review, 4 September 2012
Hello jasonsfan,

Thank you for your repeat business, it is much appreciated.

Yes, we always trying new initiatives to keep ahead of the game and welcome all feedback from our guests.
We are lucky enough to be able to make our own decisions without having a direction from (head office!) and as such can quickly remedy any mistakes.
Constantly developing and trying new ideas adds interest to the job, however the really pleasure is when the customer enjoys what we offer, has a great stay and returns, such as yourself!

When they tell you in a positive manner such as you do, it is even more appreciated, especially by the staff!

Regards,

Derrick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 August 2012

Exceptionally well managed hotel that completely exceeded expectations. Lovely relaxed atmosphere and all staff went well beyond the call of duty to ensure guests were happy and well looked after. Chantelle on Reception was particularly helpful and charming. Restaurant was laid back but accomplished - perfect, proper eggs Benedict for breakfast. Great tapas options for dinner. Recommended.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lui z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fyldecoaster, General Manager at The Grand Hotel, responded to this review, 25 August 2012
Hi lui z,

Thank you for your recommending The Grand it is appreciated.
I will ensure Chantelle reads your compliment as she deserves the praise, thank you!

Kind regards

Derrick Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 August 2012

We got married in The Grand Hotel two weeks ago... It was by far the best day of our lives, we could not have chosen a better a venue to host our wedding. The room was stunning and the staff could not do enough for us. I went to the hotel on the Thursday prior to my Sat wedding and was treated like Royalty from the moment I walked in. For anyone who is getting married at the Grand I would advise you to do the same, it was lovely to relax and enjoy lush food and wine in Cafe Grand before the big day.

The staff at the venue couldn't be more polite and helpful, they were constantly on hand and made all of our guest feel welcome. Caroline whom coordinates the weddings at The Grand made us feel completely at ease from the moment we booked the wedding, she is fantastic at her job and made sure every detail of our day was exactly how we wanted it. Brian who assisted us on the day of the wedding was on hand from start to finish making sure every minute of our day was perfect.

The food, venue, staff and service here are by far the best we have experienced and we would highly recommend it to anyone. We would like to say a special thank you to all the wonderful staff, we will definitely be back in the future.

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Designerachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fyldecoaster, General Manager at The Grand Hotel, responded to this review, 25 August 2012
Hi Rachel,

Thank you for your review, I’m pleased you chose the Grand to host your wedding, and that we have contributed in making your special day such a memorable one!

As you are aware photographs of your wedding have been posted to our Facebook page, I urge all potential customers to take a look as you will get a great feel of the venue in full swing!

Thank you for you custom and we hope to see you on your anniversary.

Kind regards

Derrick Holland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burnley, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 August 2012

We have just got back from a lovely weekend at The Grand Hotel. We asked specifically for the turret room on the second floor and were pleased to know we had this lovely spacious room with great views. As the weather was terrible we stayed in we were given complementary scones and tea and decided to eat in the hotel restaurant, The food was fantastic and my dish of prawn pil pil was one of the best I have ever tasted. The staff were were delightful very friendly but professional as well. We had a great week-end and will be returning as soon as possible. Our only complaint was that their wine list was not very extensive - but we managed!!

Room Tip: Go for a sea view room and especially the turret ones.
See more room tips
  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tinafel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fyldecoaster, General Manager at The Grand Hotel, responded to this review, 20 August 2012
Dear tinafel

Listening to guest comments always give us plenty of work to do.
Update our wine list! To consistently source new and exciting wines and keep the quality means plenty of wine tasting, it’s a hard task but somebody has to do it!

Thank you for your review it is appreciated !
Please recommend your friends and we hope to see you again in the future.

Kind regards

Derrick Holland
General Manager

P.S
Take a look at some of our recent wedding photographs on Facebook!
And don’t forget to follow us on Twitter for all our special offers!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Grand Hotel

Property: The Grand Hotel
Address: South Promenade, Lytham St Anne's FY8 1NB, England
Region: United Kingdom > England > Lancashire > Lytham St Anne's
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lytham St Anne's
#1 Business Hotel in Lytham St Anne's
#1 Spa Hotel in Lytham St Anne's
#1 Best Value Hotel in Lytham St Anne's
#1 Romantic Hotel in Lytham St Anne's
#1 On the Beach Hotel in Lytham St Anne's
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Grand Hotel 4*
Number of rooms: 76
Official Description (provided by the hotel):
A beautiful sea side hotel offering a unique ambiance with unrivaled boutique guest rooms and leisure facilities. The Grand also incorporates Cafe Grand, our "all day" continental dining experience with a vibrant modern atmosphere and dishes created using local specialist suppliers. The Hotel has recently undergone a large refurbishment throughout all of the room stock and we have also introduced an annexe of 22 additional rooms just 50 metres away from the main building called Grand TwentyTwo. ... more   less 
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Also Known As:
Grand Hotel Lytham St Annes
Grand Lytham St Annes
The Grand Hotel Lytham St Anne's, Lancashire

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