Stayed here for one night, the rooms are well decorated and equipped, cleaning need a little mote attention to detail.
The communal areas are also well decorated if not slightly sparse. We stayed in room 117, quite a windy night, so were kept awake by an ill fitting door banging all night. In the morning, we brought this to the attention of the staff on reception, who simply apologised for previous guests not informing them of the problem previously.
So a night without sleep, yet no offer of recompense, need to try harder on customer service I am afraid. Notwithstanding this issue and the lack of attention to detail in the cleaning, not a bad experience, food looks great, and the staff in the bar / Restaurant are very attentive and professional.
- Official Description (provided by the hotel):
- A beautiful sea side hotel offering a unique ambiance with unrivaled boutique guest rooms and leisure facilities. The Grand also incorporates Cafe Grand, our "all day" continental dining experience with a vibrant modern atmosphere and dishes created using local specialist suppliers. The Hotel has recently undergone a large refurbishment throughout all of the room stock and we have also introduced an annexe of 22 additional rooms just 50 metres away from the main building called Grand TwentyTwo. ... more less
- Also Known As:
- Grand Hotel Lytham St Annes
- Grand Lytham St Annes
- The Grand Hotel Lytham St Anne's, Lancashire