We often visit Lymington and we always come to the Ship, it's location on the harbour is second to none, and the pub is done up very nicely! It has everything that a great pub should be! On this occasion kid free we came down to Lymington for the weekend, we looked over the menu for dinner that night and thought "Why not!"
They were busy, but not overly, we sat outside and I asked to set up a tab as we were eating only to be told no tabs if sitting outside, ok I understand so we had a drink and then went and sat inside, time to order dinner, we order and ask for a tab no problem! Strange that, I can just as easily walk out of the pub like I could have the garden!
The starter comes after 1/2 hour we aren't fussed after all we are kid free, but no one comes to clear up the table after all the waitress is only meant to bring the food out!! So after an hour and half dinner arrives and we ask for another bottle of wine, an easy request I think! But no, I am told if I want a drink I have to go the bar hang on I'm eating! Obviously, After such a wait I can surely stand at the bar for 10 minutes and then have a luke warm steak!
I could go on but that would be unfair. My gripe is customer service does not exist here, but the food, pub and setting are lovely, just let down by poorly trained staff, or is just that they do not have sufficient staff on for a Saturday night!
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