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Passford House
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Reviewed 30 May 2009

The Passford has a lot of good features, but also some things that let it down. We got a £99 deal through their own website, but only after i spoke to the receptionist on the telephone to be told that they had rooms available for 180. I said I'd just seen a deal for 99 on their website and she said "oh, ok then" and gave us that price. I wondered what would have happened if I'd said it was £20 on the website!

The room was a good size (a superior) but had paper thin walls. We heard every sound in both the next door rooms and didn't sleep particularly well as a result. They did seem to have a need to vacuum the place at quite an early hour each day, which was quite strange, but overall the room was comfortable. I'm not used to staying in a hotel with only the 4 tv channels, but the bathroom was spacious with a lovely old bath with a shower over.

Breakfast was pretty good, English with lots of other additions. It was held in the rather stuffy restaurant, which doesn't allow jeans in the evening. Oh please! I don't know what they are trying to prove, but with a more modern and casual attitude they may attract younger people and fewer stuffed shirt types! The hotel did seem to attract a certain "class", with its 1980s chintz and hushed tones, but the staff were great in the breakfast room, a very modern group of nationalities who couldn't do enough to make things right for us.

One major gripe: the "complimentary wi-fi" didn't work the whole time we were there, despite three requests for info/help. If i'd booked the place because it offered the option of keeping in touch with work through this connection, I would've been really fed up. I was fed up anyway, especially since it was obvious that the staff on the desk didn't think it was that much of a big deal. I guess they don't get many people going who want internet access, so don't consider it an essential to get right.

The gardens were beautiful, although not kept up particularly well in places. Not surprising really, though, given that there is so much of them. I imagine it would take a couple of full-time staff to keep on top of them properly.

The leisure facilities looked nice, but we didn't use them, as the weather was fantastic and we were up and about early and back late.

As a base for seeing this part of the South coast and the IOW for the day, this was a perfect location. Just down the road from the ferry to Yarmouth, and a quick ride away from Lymington. I'm sure there are lots of other places around the hotel that are lovely too, we just didn't have the chance to see them in the time we were down there.

All in all, not bad, but could be so much better with attention to detail and some investment in decor and modernising.

  • Stayed: May 2009, travelled as a couple
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Thank jez200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2009

We've stayed at Passford House a few times and each time it's been excellent. The food is exceptionally good and the rooms very comfortable. The hotel is is a most tranquil location very close to the New Forest and the grounds of the hotel are pretty nice as well. Thoroughly recommended!

  • Stayed: January 2009, travelled as a couple
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Thank Mick V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2009

We recently stayed at Passford House for two nights. The hotel is set in lovely grounds including a small leisure centre. The hotel has two entrances leading out to the National Park so you can wander at will.
The room was very comfortable with a nice sized bathroom. It overlooked the courtyard. The way the hotel is set out means you don't constantly pass rows of rooms it seems to have lots of little nooks and crannies. The swimming pool was very nice, by no means large but enough to do several strokes in. We did not eat in at the hotel other than for breakfast which was fine but not outstanding.
We would highly recommend Lymington for the market on saturday, independant shops (a real change from an area like Reading) and lots of lovely restaurants. Don't forget to wander down to the harbour. The area is of course beautiful and we just wandered at will often just following sign posts with interesting village names and walking wherever we felt like it.
The hotel apparently bans jeans at dinner but other than that casual clothing was fine. There was even no comment when I came in with a foot of mud on my jeans having taken sevaral muddy steps in the forest!

  • Stayed: March 2009, travelled as a couple
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Thank Bertie3003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2009

Lovely location, nice loungs and bar and gadens.

However:
The double superior room had staines on the carpet, water marks over the cheap looking wooden furniture, tea/coffee staines on the crockery in the room and the drinking glasses were filthy. Definitely over priced considering the lack of attention to cleanliness and the decor was very outdated (who has carpet in te bathrooms nowdays for cripes sake! but worst still, the carpet was laid along the side bath panel! and even on the top table area beside the bath!

We had an evening meal during our stay. Hugely dissapointed! I have never ever before seen such a dismall lack of imagination to the food. A starter of skinny langoustines cut in half was just a complete joke. No attention to presentation and hardly any meat on the things and dry. I had a small salad which was just a small salad which a 5 year old could make with yet again, no attention to presentation. The alkong came the red mullet which looked as if it had been microwaved to death it was so dry. My partner had the salmon which was practically rubber. Again zero points to presentation.

Breakfast was ok. The staff at dinner were great, very attentative and we felt very sorry for them. They were professional yet they had been let down by an amateur chef who clearly does not have a clue and the owner needs to spend some money on the place to bring it into the 21st century.

  • Stayed: March 2009, travelled as a couple
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Thank Barneyandgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2009

We stayed here for a couple of nights and it was very clean and pleasant.

It is too far away to walk to any local amenities but the restaurant serves delicious food and the hotel does have a clean hotel size small pool but with the luxury of a sauna. It also benefits from a small gym but for what I would deduce to be a regular clientel, this is more than adequate. The gardens are worth a short stroll around and the staff were perfect.

We stayed in a superior double which was very spacious, clean and comfortable although the decor was a bit dated - but still perfectly tiry and in first class condition.

All in all a lovely little retreat but definitely suited if you like to walk back from a pub and seek a lively time! I would guess that this would appeal to an older age group or people looking for a peacfeul break.

  • Stayed: March 2009, travelled as a couple
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Thank homerobscura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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