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“got married here - was let down on many aspects” 2 of 5 bubbles
Review of Parkhill

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Parkhill
Ranked #7 of 9 Hotels in Lowestoft
Certificate of Excellence
suffolk
1 review
“got married here - was let down on many aspects”
2 of 5 bubbles Reviewed 11 July 2008

We had our wedding reception there! I had to chase them every stage of planning (and request various things several times)!

On the day, The marquee looked lovely, the food was lovely, service was ok! There were a few hiccups, i.e. they gave children i emphasised were lactose intolerant creamed mash potatoes! Despite my doing table plan with everyone's meal options clearly displayed, the meal was a littl eunorganised, and i'm sure they were serving peole wrong food as guests could not remmeber what they asked for!

Was a bit shocked that they never tidied up marquee between sit down meal and evening reception! The marquee is not so florally decorated on the day as they show on website and brochure (support beams left bare, no flowers around cake table, only tables used for sit down meal were decorated (giving it a half finished look!) Once meal done the staff were gone (heavily pregnant bride, and poor groom left to tidy away gifts, wedding cake etc at the end of the night as no staff to be seen (bar staff just cleared bar!)!

Mixed reviews from guests about rooms, family room was lovely! Bridal room, was a bit shocked fag burn in the bed cover (was old fashioned linen and blanket bedding!) Some guests said rooms were very musty, damp etc! Some guests paid more than others for their rooms! Breakfast was nice but very over-priced!

Some things were never returned - i.e. box of leftover bubbles, was given back less bottle of wine & champagne than bar staff said we'd not used! No follow up bill / letter to confirm re-imbursed some of the corkage paid etc! Or even for our feedback??

We had a lovely day regardless of these hiccups! If got to plan wedding again, certainly would have negotiated more on price for marquee, chased them on their "usual" toastmaster who'd never been to hotel before, and was not told anything about the wedding etc! Didn't meet him till at the church on the day!

We asked for tour of rooms after reding above people comments, was only shown the 4 rooms above restuarant area, it's the rooms down by the barns that need einspecting, as were ones complained of damp!

  • Liked — ours was free with hotel wedding package but was cheap for guests!
  • Disliked — guests complained of damp and charged various prices £50-£58! Our cover had a fag hole in it!
  • Stayed June 2008, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank pregnewlywed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 reviews from our community

Traveller rating
    32
    22
    5
    6
    6
See reviews for
25
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1
10
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Suffolk
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 19 June 2007

Ok, this hotel has the potential to be a real winner.
Superb location, lovely grounds and what could be a superb hotel...however it falls well short.

Awful damp smell, food is average - with more than average price tag and drinks are well, overpriced...

Ok for £50 a night it's ok and you could make do with a room for a night or two, but don't eat here....

Shame...it could be a wonderful venue/hotel :-(

  • Stayed June 2007, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank hoops1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 25 September 2006

We stayed at the Parkhill Hotel as we were attending a wedding nearby.
It was like walking back in time 20 years and the whole hotel had a damp smell. It is in urgent need of a thorough clean, or even better, a full refurb. The breakfast is charged at £12 per person for a full English, a complete rip off and so we went elsewhere. Obviously at £50 a night we weren't expecting the Ritz but were shocked at the lack of care taken over the rooms. Ours was located well away from the main hotel and we had to go back to ask where to go as there was no signage. They look like they are repairing the outside of the building at the moment. I think they would be better off spending money inside first.
On a positive note the grounds are lovely, the staff were helpful and the hotel is well signposted from the A1117.

  • Stayed September 2006, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SMIFFRIES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parkhill

Property: Parkhill
Address: Parkhill, Lowestoft NR32 5DQ, England
Region: United Kingdom > England > East Anglia > Suffolk > Lowestoft
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #7 of 9 Hotels in Lowestoft
Price Range (Based on Average Rates): £
Number of rooms: 13
Also Known As:
Parkhill Hotel Lowestoft
Parkhill Lowestoft, Suffolk

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