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“Not good”

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Premier Inn Lowestoft Hotel
Ranked #3 of 9 Hotels in Lowestoft
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Not good”
Reviewed 13 June 2014

Stayed with family for 1 night. We stayed to break up the journey and wished we had not, none of us got any sleep the room was soooo hot we were all melting. When we asked we were told to use the desk fan supplied no good at all.

Also my other half left some earrings on the side, we called to ask about them and they were no where to be seen, so either the cleaner dosent clean or someone is a thief,

Shame as the staff we did meet were quite nice and friendly and the food was good especially the breakfast.

  • Stayed June 2014, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Dan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Lowestoft Hotel, responded to this review, 19 June 2014
Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We would like the opportunity to investigate further, please email your booking & review details to talktous@premierinn.com and we will be in contact directly. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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758 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
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English first
Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

Nice location, not far from some lovely little seaside towns also amongst the country side. Friendly staff, clean rooms and good food. Great Yarmouth about 8 miles away but enjoyed exploring some of the less busier places.


  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Bizzid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
1 review
Reviewed 2 June 2014

A really lovely time we had. Staff very friendly and helpful. The room was excellent and great value for money. The breakfast in the morning was really tasty and had a huge choice of food either hot or cold. We recommend that anyone who is planning a trip near Lowestoft to use that premier inn. Fantastic weekend.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Nick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
1 review
Reviewed 2 June 2014

We have recently stayed here for 2 nights- as always we love staying here due to perfect location for us and excellent food at the foxburrow! I wouldn't go anywherelse! Although we found there to be a loud buzzing outside our room which was really noisy through the day and night we did tell reception who refunded one of our nights stay however this wouldn't effect my thoughts on returning! Thanks Premier Inn Lowestoft :)

  • Stayed May 2014, travelled as a couple
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    • Location
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Helpful?
Thank EJHDMU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 May 2014

This was my first stay at a Premier Inn. The room was very clean and comfortable, good staff and in a good location. But the biggest let down was the pub next door! The Fox Borough. A Beefeater Restaurant. Well overdue for a refurb, grubby carpets, and the paintwork desperately in need of a refresh, both in and out. Very poor service by young inexperienced staff. 90 min wait for a table, 45 min wait for full English breakfast, 35 mins wait for a prawn cocktail, delivery of wrong order, incorrect billing, overcharged! Just a few of the catalogue of errors during my 5 night stay. It seems to me that this place needs to get a get a grip, you cannot hide behind the fact that it is bank holiday, That was last Monday and every day since you have disappointed me with the level of service. Employ more staff or give them more hours during busy times. This is not good enough . The management need to seriously take action here! No problem with the quality of food, but very disappointed with the legal of service. Regarding the loyalty card? Well I shall place it where it belongs!

  • Stayed May 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hardwick, null, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 May 2014

Great staff, even came to my bedside as I came down with a tummy upset and offered me some paracetamol,

Rooms comfortable, modern, no problems, sleep really well.

Only one thing we noticed was small amount of parking due to attached beefeaters customers also using car park but people coming and going all the time.

Breakfast great, would stay again.

  • Stayed May 2014, travelled with family
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Helpful?
2 Thank Hardwick's B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

We stayed at the Premier Inn as we were taking our boy to Africa Alive and this was the closest budget hotel with a competitive price. The hotel was nice and clean and easily accessible.
We have had a bit of an issue with an alarm left on next door, but the matter was dealt with by the reception very promptly.

We also did a meal deal with the Premier Inn / pub next door. The food and the service was very good, but be aware of the extras. As we have had a 2 year old with us (which gets tricky at the meal times) we didn't pay much attention to what was included in the price. We were happy to pay some extra for upgrade of the meals, but as it turned out when we got the bill we were charged full price fir the desserts, which we didn't realise wasn't in the meal deal (and the waitress didn't mention it either when we were ordering). For the kids meal and the extras we paid over £20, which isn't too much, but you probably wouldn't expect this much when you have supposable already paid for the meal...
The breakfast was also included and it was great. No surprises there.
We would go back to the same hotel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Lowestoft Hotel

Property: Premier Inn Lowestoft Hotel
Address: 249 Yarmouth Road, Lowestoft NR32 4AA, England (Formerly known as "Travel Inn")
Region: United Kingdom > England > East Anglia > Suffolk > Lowestoft
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Lowestoft
#2 Romantic Hotel in Lowestoft
#3 Business Hotel in Lowestoft
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Lowestoft Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Set on the aptly-named "Sunrise Coast" with Pleasurewood Hills theme park just down the road ... more   less 
Also Known As:
Premier Inn Lowestoft Hotel Lowestoft
Premier Inn Lowestoft Hotel Suffolk

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