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“Mid week break”

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Warner Leisure Hotels Gunton Hall Coastal Village
Ranked #2 of 10 Hotels in Lowestoft
Certificate of Excellence
Reviewed 2 July 2014

We opted for a Premium Lodge which was very roomy, spotlessly clean, it also had a patio area with 2 chairs and a table which was ideal to enjoy tea or coffee , which was replaced each day plus biscuits, or a glass of wine before dinner. The grounds were beautifully kept with a large lake and plenty of wildlife to feed any left-over breakfast toast with.The food was very good with plenty of variety, either serve yourself carvery or different choices each night from a table menu, the staff were bright cheerful and helpful. The entertainment team worked their socks off day and night to make sure everyone had a good time and the swimming pool and facilities were excellent. A clearer sign showing the walk to the beach would have been helpful, but the cycle paths to Gorlstone, Lowestoft and Oulton Broads were very good. We would definitely go back.

Room Tip: All accommodation is set in the grounds and are quiet and peaceful and none are far from the main bu...
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  • Stayed: June 2014, travelled as a couple
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Thank sheila b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this reviewResponded 3 July 2014

Dear Sheila

Thank you for posting a review about your recent stay. I am pleased that your accommodation was “spotlessly clean” and you enjoyed your mid week break.

I take on board your comments about the signage to the beach and will address it in the near future with additional directional arrows.

Kind Regards
Simon Haslam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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696 - 702 of 1,138 reviews

Reviewed 30 June 2014

Just had another fine weekend. Even though the weather wasn't great the staff work so hard to ensure you have anything you need for your holiday - indoors and out. Shows full of enthusiasm and energy, games, quizzes, all fun. Food always very high standard. Good idea having the "host" ladies going around serving...you don't have to leave your seat!!!
Disappointed with the Illegal Eagles set being so short (55 mins.) but what they played was very good.
Back again soon!!!

  • Stayed: June 2014, travelled as a couple
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1  Thank Stephen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this reviewResponded 1 July 2014

Dear Stephen

Thank you for posting a review about your recent stay and I am pleased you had “another fine weekend”. I will pass your lovely comments back to the retail hosts who have made a major difference in the guest experience as they offer table service.

Look forward to seeing you again at Gunton Hall soon.

Kind Regards
Simon Haslam

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Reviewed 30 June 2014

My Partner and i decided last minute that we needed a break and after what seemed ages looking at destinations on the internet we came across Gunton Hall near lowestoft Norfolk , this is part of the Warners resorts ,although originally dubious due to the stereo typical image that Warners has of it being a holiday more suited for older people we found to our delight ( we have hit middle age screaming and kicking !! mid 40,s ) a really lovely get away with plenty to do both indoors and outside , the highlight being the entertainment ( the illegal eagles being the headliner on Saturday evening ) and the dining experience which was complemented by a lovely waitress Eloise Carr who was Bubbly ,Helpful ( nothing ever being to much trouble ) and a pleasure to be served by , the only comment i would make is that due to the amount of dinners on the saturday evening we were particularly close to our neighbours and the wall which was a bit squashed , the neighbours were wonderful thou and the food was good .
Our only disappointments are that we ordered bath robes that did not arrive in our Chalet even with prompting until the sunday morning and the VIP Gold experience which includes a decorated / dressed table in the entertainment Hall situated in front of the main stage (balcony area) A free drink ( we had a cocktail) and a bottle of wine or Fizz , and nibbles, failed to deliver because i think we had been forgotten as we were the only couple participating in this on the sunday evening , we had to go to the bar to prompt the service and ask for the nibbles which turned out to be a small bowl of ready salted walkers crisps ..... although the bar staff were very pleasant it didn't feel like VIP treatment for the price . But the resident band and entertainment staff were great . The accommodation was excellent ,clean and situated right near the main Hotel . We played table tennis , snooker and tried our hand at indoor bowls , the swimming pool and spa treatments were also available and very tempting .
We were suitably impressed and have booked to return in November, Thank you

  • Stayed: July 2013, travelled as a couple
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Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this reviewResponded 1 July 2014

Dear Sarah

Thank you for taking the time to post a review on trip advisor. I was very pleased to read about the great service from, Elouise, your waitress and I will make sure she receives the excellent feedback and reward her efforts.

Reading your review it seems you packed a lot into your weekend and we look forward to seeing you again in November.

Kind Regards
Simon Haslam
General Manger

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Reviewed 29 June 2014

Warners never disappoint and this was no exception. we have taken over 30 breaks with them in the last 20 years and still go back for more. Food and room were excellent, as always and when we reviewed Norton Grange in March 2014, we said that that was the BEST entertainment we had ever seen at Warners, but you guys at Gunton have beaten that.The musicals show on Thursday night was absolutely incredible. Every note, every step and every performance was perfect. Now the musicals are not my husbands favourite thing, but even he, said that it was perfect and we both thoroughly enjoyed it. So to Mikey, Bruce and all the team at Gunton Hall, WELL DONE. Once again you gave us a reason to return.

  • Stayed: June 2014, travelled as a couple
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1  Thank Valerie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this reviewResponded 1 July 2014

Dear Valerie

Thank you for taking the time to post a review about your recent holiday at Gunton Hall and I am extremely pleased you had a great time. I will pass your positive comments about the entertainment to the team and in particular Mikey and Bruce.

Kind Regards
Simon Haslam

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Reviewed 29 June 2014

The improvements around the whole grounds and the new walled garden were very noticeable.
We found the food to the usual good standard could do with an extra 30 minutes at breakfast and evening meal to help reduce the queuing times otherwise the dining experience was enjoyable . We swam most days the pool was always clean and warm the entertainment was ok the two new girls will obviously improve as days go by as we always enjoy our stays we have booked again for 2015. The garden lodges are well worth the extra cost. The lodge was serviced everyday to a high standard by Mandy . Looking forward to our next break in november

Room Tip: if you are prepared to pay for comfort try the Garden Lodge rooms or suites
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  • Stayed: June 2014, travelled as a couple
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1  Thank KathRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this reviewResponded 2 July 2014

Dear Kath

Thank you for posting a review about your recent stay and I would like to take the opportunity to thank you for being a loyal advocate of Gunton Hall.

I am really pleased you noticed the differences in the walled garden as I am very proud of the gardening team and their efforts in bringing back the gardens to their former glory.

I will make sure Mandy receives some reward and recognition for her excellent standards in the Garden Lodges.

Kind Regards
Simon Haslam

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Reviewed 29 June 2014

We are due to leave gunton hall tomorrow and will be sorry to go. This holiday was booked last minute and gunton hall was the only warner hotel left, after seeing some of the photo's and reading the review's I was filled with dread thankfully unnecessarily so. We stayed in the new royale rooms in the main building and were only the second lot of guests to stay in the room. Food was excellent hot and varied(look for Tammy in the restaurant she is fabulous)entertainment was fantastic I have to recommend three retail hosts that do not stop and always have a smile on there face there names are Charlotte,jo,and one who's name I forget but has only been here 5 weeks. There were a few issue's which arose during our stay but were dealt with professionaly and quickly,we are already planning are return later in the year

  • Stayed: June 2014
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Thank refining
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this reviewResponded 3 July 2014

Dear “Refining”

Thank you for taking the time to post a review on trip advisor. I was very pleased to read about the great service from Tammy your waitress and the retail hosts (Jo .Charlotte, Lisette) and I will make sure they receive the excellent feedback and reward their efforts.

I am very happy that you enjoyed staying in one of our new Royale rooms in the main hall and the feedback from the guests has been hugely positive.

We hope to see again soon at Gunton Hall

Kind Regards
Simon Haslam
General Manger

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Reviewed 29 June 2014

We were a party of three locals attending an evening of The Illegal Eagles - an Eagles tribute band. The hotel was booked solid but we were lucky to have reserved a table as cabaret diners. From the moment we stepped into this place it was evident of the first class experience we were about to witness. The receptionist, a young lady, was both friendly and efficient. The prices for drinks was not extortionate and again we were attended to by a friendly and experienced barman. The food in the restaurant was second to none. Unfortunately one of the starters that my husband and his friend ordered was not available so they made another choice. As way of an apology we were refunded the total amount of one persons dinner. Where would you find service like that ? Brilliant ! The food was exceptional with such a good choice too. We were probably the last to dine and even though they most likely wanted to get on with setting up for the following mornings breakfast we were made to feel most welcome and we were not hurried in any way. Special mention must go to Misha, Eloise and Tammy who attended to our every need with friendliness and professionalism. We would not hesitate to recommend Gunton Hall and the next time we go we would most definitely stay the night too.

Room Tip: Book early as they were full to the brim.
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  • Stayed: June 2014, travelled with friends
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1  Thank LadyHoNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this reviewResponded 3 July 2014

Dear “Lady Ho Norfolk”

Thank you for your review and I am pleased you enjoyed the Eagles tribute band and an enjoyable night in the restaurant.

I will make sure Misha,Eloise and Tammy receive some reward and recognition for their excellent service.

Kind Regards
Simon Haslam
General Manger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Warner Leisure Hotels Gunton Hall Coastal Village

Address: Gunton Avenue, Lowestoft NR32 5DF, England
Region: United Kingdom > England > East Anglia > Suffolk > Lowestoft
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Lowestoft
#6 Family Hotel in Lowestoft
Price Range: £42 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Warner Leisure Hotels Gunton Hall Coastal Village 4*
Number of rooms: 223
Official Description (provided by the hotel):
Every break at Gunton Hall includes hearty hot and cold buffet breakfasts and delicious three-course dinners. Lots of daytime activities and leisure facilities including swimming,archery and salon spa.A unique and dazzling schedule of entertainment and dancing is also included in your holiday.The Hotel organises shopping trips to Nowhich, Bure Valley steam trains and Broads cruises. ... more   less 
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Also Known As:
Gunton Hall Hotel Lowestoft
Gunton Hall Lowestoft
Warner Leisure Hotels Gunton Hall Coastal Village Lowestoft, Suffolk

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