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“An all inclusive break!”

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Warner Leisure Hotels Gunton Hall Coastal Village
Ranked #2 of 10 Hotels in Lowestoft
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
200 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“An all inclusive break!”
Reviewed 24 August 2014

Our second visit; our cabin was superb and convenient - just as we'd confirmed when we booked ... NOT the long walk of 2013 ... this time, we saw and selected the cabin we wanted ... it was clean, comfortable and excellent - perhaps a mini fridge would have been perfect - the meals were plentiful; good variety; the staff extremely willing to assist and help in every way! We love the huge swimming pool; the sauna is a good experience and the bubble "pit" relaxing! We enjoyed the rifle shooting and cross bow; there are LOTS of activities available but we "chilled out". The evening entertainment on the night of our 47th anniversary was excellent and we stayed through to the end - mostly, the evening entertainment is not especially to our taste - but, again, it's each to his own choice! An veery enjoyable short break!

Room Tip: Be sure to check the csabin; do NOT rely on the staff over the phone ... if at all possible, visit a...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
haslam2014, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, 15 September 2014
Dear Linda

Thank you for taking the time to post a review about your second holiday at Gunton Hall and I am extremely pleased you had a lovely time. Reading your review you packed a lot into your short break.
Kind Regards
Simon Haslam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,068 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (519)
Date | Rating
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English first
Whittlesey, United Kingdom
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 August 2014

Had a great weekend break at Guntan Hall our first time at this site. Staff always very helpful they go out of their way to make your stay as good as it can be. When we arrived and were shown to our premier chalet we were disappointed with the damp smell and the cleanliness of the chalet we advised the duty manager Trevor and he found us a room in the Old Lodge which was what we expected of a premier at Warners. The Qween tribute band on the Saturday night could have performed more songs instead of chatting and they did not encourage the audience up to dance which we would have expected. We have booked another weekend for this site and have chosen the garden lodge.

  • Stayed August 2014, travelled as a couple
    • Location
    • Service
Helpful?
2 Thank Rolls T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
haslam2014, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, 24 August 2014
Dear “Rolls T”

Thank you for taking the time to post a review about your recent holiday at Gunton Hall and I am delighted you had a “great weekend” and booked another holiday at the hotel. It was excellent to read that Trevor Thompson problem solved on site and I will make sure he reads your review.

Kind Regards
Simon Haslam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maldon, United Kingdom
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 August 2014

We stayed in the garden lodges at Gunton Hall which we found lovely and clean. Food at hotel again as every Warners we have been to excellent. The catering staff worked hard to produce good quality food and our waitress Lucy was always smiling and chatty.
Also a special mention to the entertainment team who's made the weekend away even more enjoyable but was has happened to the quiz prizes nothing for the winner of the afternoon quiz. The tribute band Qween were playing on the Saturday night and I would strongly recommend seeing them if they come back to a warners. The lead singer was fantastic with the crowd and made the evening fun. Overall we all had a good time and would go back again
Well done Warners.

Room Tip: Go for the garden lodge they are the newest chalets at the resort.
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
haslam2014, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, 24 August 2014
Dear Lee

Thank you for lovely feedback and I am glad you had a “great stay” and in particular the feedback on the “Qween” tribute was excellent and we have sent the feedback to the booking agent. For 2015 we have another Queen tribute called Magic “A Kind of Queen” performing at Gunton on the 20th June.

I will also make sure Lucy receives some reward and recognition for great service in the restaurant.

Kind Regards
Simon Haslam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 August 2014

My wife and i stayed at Gunton Hall Aug 4th for four nights, and we both thoroughly enjoyed first class accomodation,entertainment, above all very helpfull and friendly staff, nothing was too much trouble,in particular Cookie on the archery!! lots of light hearted banter well done.The food was varied and good.there was a BBQ midweek unfortunatly it rained, this however did not deter the staff from having fun with the guests and still serving the guests sheltering under the trees food and drinks, assisted by other staff holding an umbrella, well done all, you are all a credit to Warners. Again the in house entertainments team were excellent, very talented and full of energy. On the negative side a point to ponder for Gunton, there was a lack of ventilation/air con in the dining room and entertainments theatre. many other guests we spoke to thought the same, at times very hot and uncomfortable. when we spoke to the staff about more air con , they said that many people sit under the air con units then complain they are too cold??
However despite this we both enjoyed our stay, we met some lovely people had a great time and cant wait to go back."keep sending me the special offers"

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank meldrew02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
haslam2014, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, 24 August 2014
Dear “Meldrew02”

Thank you for taking the time to post a review on your recent stay and I am delighted you “can’t wait to go back”

Cookie in leisure is a great team member and has numerous mentions for his bubbly and warm nature.

I take on board your comments about air con/ventilation and for future developments at Gunton Hall we will incorporate that into our plans.

Kind Regards
Simon Haslam
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clacton Essex England
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 August 2014

We had a 5 day break last week at Gunton Hall. The chalet was refurbished and clean.
It was very convenient for the pool and main entertainment and restaurant.
Unfortunately, the people next door had a hot water pipe burst, which flooded their chalet, and they were moved very quickly.
The water seeped through to our chalet and the duty manager attempted to vax up the water, to no avail. We kept being promised a de-humidifier, but it was not forthcomming. Eventually, Christian "borrowed" one from another chalet, but it did not work. The water went from the back window under cupboards and beds to the front wall. Not very pleasant, but there was nowhere else we could go as the site was full.
The plumbers managed to stem the flow next door and get the hot water reconnected for our early morning shower.
The guys who took the rifle shooting, water aerobics, archery and crossbow were very good indeed, and according to my hubby Skye was very patient indeed with people who had never shot a rifle before.
The entertainment team work very hard and are very enthusiastic, we particularly enjoyed the songs from the musicals even if one of the boy singers seemed to have a sore throat and it affected his singing. Full marks to him for carrying on.
The food was ok it would seem that someone believes that vegetables are no good in their ordinary state! It was cheese or creamy looking stuff on the veg, and as I have allergies to cheese and dairy it meant veg was a no no. So I had more salad instead!
Overall, we enjoyed our break, despite the inconvenience of a soggy wet carpet and having to remember to put on flip flops at all times. There are good facilities plenty to do if you want to and the weather was kind despite a dire long range weather forcast,

Room Tip: Hawthorn are upgraded chalets, near everything and quiet can see the lake and watch the ducks
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  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
4 Thank nannynemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
haslam2014, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, 24 August 2014
Dear “NannyNemo”

Thank you for your review and I appreciate your understanding on when we had a major burst pipe in the neighbouring chalet. I apologise for the lack of de-humidifier which was promised and will pass this feedback to our maintenance and housekeeping team on site.

We look forward to seeing you and your friends again in January 2015.

Kind Regards
Simon Haslam
General Manger
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Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2014 via mobile

I have just returned from a five day stay with my elderly and frail mother. The Gunton Hall team excelled. They coped with her dietary requirements and met our needs with unfailing courtesy.
As a Carer it enabled me to relax and thoroughly enjoy the break, taking advantage of all the facilities on site. I would highly recommend Gunton Hall and my mother is already planning our next visit

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sue N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
haslam2014, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, 24 August 2014
Dear Sue

Thank you for taking the time to post a review on trip advisor about your recent holiday at Gunton Hall with your mother. I was delighted to read we looked after her dietary requirements and we look forward to seeing you again soon.

Kind Regards
Simon Haslam
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 August 2014

Another great weekend at Gunton Hall thanks to hosts Jo and Charlotte, with Chris, Dawn and Trevor in the restaurant being so helpful and with Tim and Daniels' service at the bars. Qween were brilliant and comedian Paul Eastwood superb!!! Well done Anna and the Entertainment Team. Shame the weather stopped the Bar-B-Q but we can't win every time. The warm atmosphere and friendly staff added to the nice weekend experience. Thanks to all.

Room Tip: Some chalets are a little distance from the main centre so do check whilst booking if infirm.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
4 Thank BettyE34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
haslam2014, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, 24 August 2014
Dear Betty

Thank you for posting a review about your recent stay and I am really pleased you have mentioned so many team members who have made you feel welcome at Gunton Hall.

Kind Regards
Simon Haslam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Warner Leisure Hotels Gunton Hall Coastal Village

Property: Warner Leisure Hotels Gunton Hall Coastal Village
Address: Gunton Avenue, Lowestoft NR32 5DF, England
Region: United Kingdom > England > East Anglia > Suffolk > Lowestoft
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Lowestoft
#6 Family Hotel in Lowestoft
Price Range (Based on Average Rates): £
Hotel Class:4 star — Warner Leisure Hotels Gunton Hall Coastal Village 4*
Number of rooms: 223
Official Description (provided by the hotel):
Every break at Gunton Hall includes hearty hot and cold buffet breakfasts and delicious three-course dinners. Lots of daytime activities and leisure facilities including swimming,archery and salon spa.A unique and dazzling schedule of entertainment and dancing is also included in your holiday.The Hotel organises shopping trips to Nowhich, Bure Valley steam trains and Broads cruises. ... more   less 
Also Known As:
Gunton Hall Hotel Lowestoft
Gunton Hall Lowestoft
Warner Leisure Hotels Gunton Hall Coastal Village Lowestoft, Suffolk

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