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Pontins Pakefield Holiday Park
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Reviews (1,562)
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Reviewed 24 January 2013

We had a fantastic family holiday due to Pakefeilds AMAZING Bluecoats! My kids were treated like royalty and were spoilt for choice of what activities to do.We have booked to come bk a few times this year already, because of this! I was extremley impressed with the Bluecoat shows you had on in the evenings exspecially Madhouse in October, this show was mind blowing from amazing song choices to choreography were spot on! Everybody was included and then the Fantastic Wendy wu who choreographed the whole show in limited time! Just wow! The programme was spot on there was always something going on for everyone, I had no children complaining for 4 days and thats amazing! My kids cant wait to get back to see Bluecoat Wendy who in my eyes is your top Bluecoat always around smiling and talking to guests and dancing with the kids in the ballroom! She is a great role Model to all young girls, we hope to see her when we are back very soon!

Room Tip: Let your hair down!
  • Stayed: October 2012, travelled with family
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1  Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

Pontins Pakefeild is slated all the time but my family have been coming to pakefeild for over 13 years, for the fact of I know everyone enjoys it and i can let my hair down!
The Entertainment is second to non, the kids are never bored i hardly see them!In the day they have talent shows, hoy,silly bingo,competitions and all sorts! In the evening we have everything from mini discos to JLS tribute bands!But we have say Bluecoat Wendy is just great, she was amazing with my 2 youngest girls! Wendy has the brightest smile around the place! Her Zumba class was great, and came in handy for my eldest daughter, she creates WONDERFUL atmosphere around the place!! Cant wait to see her when we are bk in April with the girls for a weekend Wendy is always spoken about in my house as well as your amazing Entertainments manager Robert Towell.

  • Stayed: June 2012, travelled with family
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2  Thank Nefeesa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2013

Pontins is very dated.

the main building has a shop, arcade, cafe and ballroom all these areas are ok but do need a update, the restaurant is horrible though its layout is strange but the food was ok just very simple food.

but with all this mind i have to say the one thing that would make us go back is the entertainment team (bluecoats) they were amazing they couldn't do enough for me and my family put on great shows and great games during the day, Robert, Wendy, Beth and Warren thank you for amazing time its all my children keep talking about.

i have given this a 4 star rating due to the bluecoats alone who all were so friendly and out going and there shows were of the highest standard.

Room Tip: stay in club
  • Stayed: December 2012, travelled with family
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2  Thank Aj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2013

it was awful. we arrived there at 1 oclock too have too wait around till 4 o clock with nothing to do, with great anticipation we went off too our rooms after finally checking in. The carpet and bathroom were covered in stains, and the damp musk smell could not be moved from our noses after an hour there, we had a look around and realised what a disgrace it really was, we got changed- without having a shower and then went on too dinner, the hall resembled a school canteen, it was utter madness. useless. would never go there again, it is a scary reality of holiday parks today.

Room Tip: double rooms- just awful,
  • Stayed: August 2012, travelled with family
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5  Thank Jessica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2013

We booked last minute (the day before!) due to another trip having to be cancelled. We'd never stayed at a Pontins before although we have a caravan and regularly stay in Kessingland just down the road so had passed this one. With young children (4 and 6) we enjoy places where we can go out in the evening which keep them entertained but where we can go 'home' easily when they get tired and this seems like a good winter alternative to our usual campsite which are shut at this time of year.

On arrival we weren't really sure what we were supposed to do or where we were supposed to go - to be honest I think most people there were regulars/returners and as we'd only booked online the day before we hadn't had any paperwork. We were directed to a car park and told that we could get to our accommodation at 4pm as we expected.

We went into the 'ballroom' and were pleased that the drink prices were comparable with pub prices. There seemed to be quite a bit of activity in here and throughout the day on our whole stay, with bingo, quizzes etc. They also had 'happy hour' from 5pm to 7pm each night, but it eventually turned into the whole evening for both New Year’s Eve and the next day, with pints and glasses of wine at around £2.

The arcade was good with plenty of 'penny machines' for the children and there was also a small cafe selling drinks and chips etc.

As there were a lot of people to check in due to the set breaks, keys were handed out in the ballroom and it seemed quite organised and we were soon off to our accommodation armed with information about everything that was going on on site and meals times.

The chalet was basic but with plenty of room and beds were comfortable and everything was clean. They're dated but I don't come on holiday to spend time in my room so it really was just a place to sleep. Similar to Travelodge accommodation but with another bedroom for the children. I would recommend taking an extension cable as sockets are limited - when they were build I guess we didn't have chargers for laptops, phones, DSs, etc!

We were really pleastantly surprised with the food available. There is a large 'canteen' area although the feature of seating in huge 'boats' (to go with a nautical theme throughout) was a real novelty for the children and something we had to aim for each meal time! There were a lot of staff around clearing table and cleaning up - they worked constantly at their stations throughout meal times.

The food was of a huge variety and completely changed each night we were there. There was soup and rolls available each night, a salad bar with quiche/pasties/sausage rolls, jacket potatoes on two nights and omelettes being cooked on the other, then a selection of hot meals being served such as casserole, spaghetti Bolognese, chicken breasts, breaded place, burgers, cod mornay, vegetarian pies and then vegetable accompaniments you could help yourself to. There were also some nice touches like a bowl of tartar sauce and lemon on the night with plaice. Desserts were mainly plated cakes and one hot choice like crumble, and vanilla ice cream 'tinned' fruit salad. Tea, coffee and juice were also freely available.

Breakfast was similarly as good, with porridge, cereal, fruit and yogurt onto a full English with the usual choices, or even kipper if you fancied them! There was also toast available (already toasted, so not the queues you get in hotels for the toast machine!), bread and jams. Fresh orange juice was also available.

We didn't have any problems with queues and went at different times of service. The fact that we could eat as much as we liked and try a bit of everything was a big plus when eating with children. They really enjoyed being able to pick different things to us and also not being subjected to a children’s menu of nuggets every night! On New Year’s Day, there were also Christmassy table clothes, napkins and crackers (although like someone has pointed out if you do sit at a table that has been used these will probably have gone - we just got them from another empty table as we were on the boat!). We didn't really need to each lunch with such good meals so it was really full board for us!

The evening entertainment was good, varied and family friendly: plenty of disco music to dance to, a live band Abba tribute, a glow in the dark show, and games with the Bluecoats. On NYE they also handed out party bags to each table which was a lovely touch - party poppers, streamers, hats and balloons. We had no problems getting a table on any night during our stay.

We didn't make a lot of use of the facilities with it being winter although the playgrounds looked good and we played mini golf once which was a good little course. There is a decent games rooms with pool tables, snooker tables, darts, table tennis and bowls which was attended.

The swimming pool was a really good size and lovely and warm. There were plenty of floats, woggles, balls etc available and a small splash pool. The flume wasn't on but when we asked they opened it up for us. The changing rooms were basic but with plenty of lockers (for a refundable 10p!).

Overall, we really enjoyed ourselves and I'd definitely look to book again at the price we paid (around £80 a day for the four of us half board) as we'd struggle to find anything anywhere near comparable over NYE with this much to offer. With a caravan and similar things being offered in the summer elsewhere, I probably wouldn't return then but would definitely consider it out of season at other times.

  • Stayed: December 2012, travelled with family
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4  Thank Paypolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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