I had heard from friends who went last Christmas how terrible it had become, but the price influenced us to go for a w/e. How pleased we were that we hadnt booked for longer the Chalet is not designed for longer than an overnight stay, compact with no wardrobe @ door hanging off chest of drawers, windows ABSOLUTLY filthy, on going back to reception we were informed a wardrobe would be delivered after 1 hr went back to reception was then told no spare wardrobes available, asking if we could be moved to a 2 bed chalet and pay the difference MANY OPPOSITE) we were told these were being refurbished today, Reception were far from helpfull in their attitude to our requests by the manner in which they conveyed themselves. and during our time there no work was carried out to the 2 bed chalets. NEVER AGAIN PONTINS shame because as kids we had many a great time there. K. Mikulik
- Official Description (provided by the hotel):
- Long established, friendly holiday park with many amenities for both young and young at heart. please note all rooms are non smoking for our guests' comfort. ... more less
- Reservation Options:
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- Also Known As:
- Pontins Pakefield Hotel Lowestoft
- Pontins Pakefield Holiday Park Lowestoft, Suffolk