Just got back from a dirty disgusting holiday at Pointins pakefield. The chalet were smelly and uncleaned, the bathroom is about twenty years old, moldy tiles, old fashioned taps and the shower you had to keep pushing the shower button for the water to run this lasts about 5 secs so you are permanently keeping one hand on the button ( very frustrating) the bathroom smelt and was covered in dust and cobwebs, I had to sweep the place from top to bottom before I could unpack, the beds are uncomfortable as the mattresses are plastic, I noticed lots of chalets were empty and these were the newly refurbished ones, when asked to upgrade I was told they were fully booked, this was clearly untrue. The dining room was very canteen like, very noisy hectic and hot, there was no air in there and it was unbearable, one of the days the kitchen had major problems and no food was being served until later on that evening, it was absolute chaos. the food was disgusting, do not stay !!!!! this place is def a health hazard, even the entertainment lounge chairs were all covered in Stains.
The daily entertainment is diabolical especially when it rained for two days, there is nothing to do but go swimming and that is very dated. everything else you had to pay for which was getting very expensive as was trying to keep the kids entertained. Some of the staff were friendly and helpful and worked hard and some were just dame right rude. All in all a very dull boring depressing place to be.
- Official Description (provided by the hotel):
- Long established, friendly holiday park with many amenities for both young and young at heart. please note all rooms are non smoking for our guests' comfort. ... more less
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- Also Known As:
- Pontins Pakefield Hotel Lowestoft
- Pontins Pakefield Holiday Park Lowestoft, Suffolk