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“Twixmas”

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Pontins Pakefield Holiday Park
Reviewed 31 December 2013 via mobile

We have just returned from a great break away at pontins, the break was lovely there were 13 of us and we had a great time. Loads to do, food was great and plentyful. The bluecoats were great, thank you Harry, Beth, Callum, Dan, Emma, Wendy and of course Robert. Nothing is to much trouble for any of them. Even though some of them were under the weather they soldiered on and made our holiday great.

Will defiantly be going back during 2014.

Stayed: December 2013
Thank murraysmith520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick T, Guest Relations Manager at Pontins Pakefield Holiday Park, responded to this reviewResponded 18 June 2014

Pleased to hear you enjoyed your twixmas break and will return again this year, our bluecoat team really had a good time and that was down to the guests, they really got into the festive mood and were a pleasure to be around, please spread the word, Pontins is the place to holiday.

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996 - 1,002 of 1,454 reviews

Reviewed 30 December 2013

We had a terrific week holiday. Many thanks to Robert. Beth. Wendy. Emma. Dan. Harry. Callum. For all the entertainment,well done. Thanks also to Geri n Bee plus all in the office,plus of course Viv n co in the shop. Those that work behind the scenes to need special thanks because without them everything collapses. Laura (gen manager) you have a great team working with and for you. THANKS AGAIN FOR A GREAT WEEK. See you all again soon.
OOOPS Naughty of me. Nearly forgot the canteen staff who worked brilliantly for us and presented meals anyone would be proud to serve. Again. WELL DONE. THIS WAS ONE OF THE BEST CHRISTMAS I'VE HAD IN YEARS.

  • Stayed: December 2013, travelled with family
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Thank Codgers2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick T, Guest Relations Manager at Pontins Pakefield Holiday Park, responded to this reviewResponded 18 June 2014

We have received some really good reviews for the Christmas new year period, so glad you enjoyed the experience, as you say all the staff really did stick to their tasks to ensure you all had a good time, even though they were working the atmosphere was such they all enjoyed the holiday break. Please do not hesitate to repeat your visit again this year.

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Reviewed 29 December 2013 via mobile

We came here on a 3 night break the wkend after xmas and we are having a lovely time we had booked the wkend before xmas but pontins had to change us to this wkend and as we had booked 2 rooms they gave us 8 cans of lager a bottle of wine big box of milk tray a jar of coffee tea bags and bottle of milk per room a very good deal we thought. We booked club appartments which were clean warm and all we could want had interconecting doors. We were half board and the food in the restaurant was very good with plenty of salad at least 2 choice of main like fish and chips or gammon steak etc always jacket potatoes which were nice. On the sat night the tables had all been decorated and a full xmas dinner was given the roast turkey and all the trimmings was excellent and baked salmon and a nut roast alternative. They had happy hr in the bars from 11am till 7am house spirits £1.50 glass wine £1.90 pint of carlsburg £2.30 at a holiday park like this we thought was excellent. Entertainment was good always something going on all day bingo seems 2 be popular with the guests then later in the eve a good act was on like britains got talent acts etc and disco till late. There is snooker table tennis darts golf crazy golf bowls swimming crazy golf etc all free. All in all we consider this place excellent value for money and britania hotels who are investing on an on going basis deserve to do well here how they do it all for the money we payed £89 adult inc food is just excellent value and i wish you well for the future

Stayed: December 2013, travelled with family
1  Thank h0lidaymad1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick T, Guest Relations Manager at Pontins Pakefield Holiday Park, responded to this reviewResponded 18 June 2014

Firstly thank you for your five star review, you sound as if you had the time of your life, I have passed on all your comments to departmental heads, in accommodation catering and entertainment they will ensure all staff see your review.
Our value for money breaks are for everyone, when we receive this sort of praise, it makes it all worthwhile knowing we have achieved our aim.

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Reviewed 28 December 2013 via mobile

I've been to Pontins a few times and think its a wonderful place here for festive filler and think its ridiculous what people moan about. What are you expecting for the money you pay. The ritz. Entertainment is great and Bluecoats are amazing and friendly the accommodation is standard but clean. And food is great. Go and make your own mind up and not listen to the pettiness of others. It's your holiday not theres

  • Stayed: December 2013
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3  Thank Lovinlife075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick T, Guest Relations Manager at Pontins Pakefield Holiday Park, responded to this reviewResponded 18 June 2014

Thank you for your kind comments, I agree with you, pontins will go that extra mile, our staff are friendly and will do all they can to help, our bluecoat team work none stop and still find time to talk to guests.
Hope to see you again soon.

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Reviewed 28 December 2013

I spent the Christmas period 23rd-27th here with my family and partner. The chalet was clean and tidy very basic but everything you need for 4 nights. Bathroom shower needs an update. The Christmas programme had a lot for the children. The entertainment manager Robert was camp and fun. The evening entertainment was a little boring, though Annie was very good on the keyboard. Me and my partner went on the ramble walk which I would recommend. The food and canteen was great breakfast and dinner was lovely. There was no sky sports which was a big disappointment for me and my brother in law and the swimming pool broke down half way through the week. The blue coats are soo good with the children and they do work very hard. The blue coats deserve a pay rise as they earn below min wage, though they do have accommodation on site but they seem to work 16 hour days, because they were soo helpful and there whenever you needed them. Close by is Pizza Hut, mc Donald's and morrisons which is about 10 min walk. I would recommend staying here in the summer when the weather is warmer.

Room Tip: visit when the weather is warmer
  • Stayed: December 2013, travelled with family
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1  Thank dave s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

the service at this camp was terrible,the entertament was rubbish,none of the blue coats could sing,the bar staff dident know how to do a drink,would never go back there again,not even if it was free.

  • Stayed: December 2013, travelled with family
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4  Thank geoff t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2013

First stayed here 1964 no problems then in 1990 ,no problems ,and christmas 2013 no problem the problem is the sad ones who expect 4 star, we and 1000 guests had a wonderful time but you will always get some moaners ,if its no Suffolk its Spain been through old days wooden huts, hi di hi,, 60S90s new apartments 2013 revamped , just a lovely place and we will go back

  • Stayed: December 2013, travelled as a couple
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2  Thank valbNorwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pontins Pakefield Holiday Park

Address: London Road Pakefield, Lowestoft NR33 7PF, England
Region: United Kingdom > England > East Anglia > Suffolk > Lowestoft
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 9 Speciality Lodging in Lowestoft
Price Range: £46 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Pontins Pakefield Holiday Park 2*
Number of rooms: 513
Official Description (provided by the hotel):
Long established, friendly holiday park with many amenities for both young and young at heart. please note all rooms are non smoking for our guests' comfort. ... more   less 
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Also Known As:
Pontins Pakefield Hotel Lowestoft
Pontins Pakefield Holiday Park Lowestoft, Suffolk

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