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“Brilliant weekend..............................”

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Pontins Pakefield Holiday Park
LTNJET
Level Contributor
55 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Brilliant weekend..............................”
5 of 5 bubbles Reviewed 21 May 2014

Needed somewhere to stay when visiting my Son in Lowestoft, usually stay in a B + B but this time decided to give Pontin's a try.
Well, what a great find. The accommodation was clean and appeared to be newly refurbished, staff were friendly and helpful and the food was amazing considering what I paid for the three night weekend. HOW do they do it for £ 69 per person per weekend???????? The food was plentiful, lots of choice and in the main hot, you could not want for a better breakfast !
Entertainment was good and bar prices very good.
Will definitely be back.........................................................................

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank LTNJET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick T, Guest Relations Manager at Pontins Pakefield Holiday Park, responded to this review, 22 May 2014
On behalf of the management and staff, we would really like to thank you for taking the time to sing the praise of our centre, and for the many kind comments you made, it is very rewarding to receive this type of feedback, this allows us to know what we are getting right, and areas we need to improve on. Our aim is to get this kind of review, Pontin's value for money breaks ensuring enjoyment for all, is what we work for at all times.
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1,322 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (369)
Date | Rating
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English first
Dartford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

Another fantastic weekend at pakefield, improvements are being made all the time, the food as always, lots of choice, everybody we spoke to was friendly and helpful, the bluecoats work nonstop, even when the main act on friday didnt show up, the bluecoats put a show together within a few moments, special mention must go to bluecoat Beth whose voice is great, also special mentions must go to Neil in the games room, Bee in reception & Viv in the shops & of course Robert who seems to be everwhere, FANTASTIC

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank George A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick T, Guest Relations Manager at Pontins Pakefield Holiday Park, responded to this review, 22 May 2014
I have passed on all your kind comments to the individuals concerned, I agree the bluecoats did a fantastic job when the lead act failed to appear, I do hope the gesture of the 99p bar helped in some way, It is so really nice to receive 5 out of 5 on reviews, Britannia have spent a lot of money on improvements, and continue to do so both on facilities and accommodation, Should you return to Pakefield, please make yourself know to me on arrival, so I can thank you in person.
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Little Clacton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 19 May 2014

Just got back from another short break at Pontins Pakefield around the world such great value for money ,food was as good as always (well apart from Mondays which was not as good as usual) but the breakfast made up for that, can't believe how much food you get.The entertainment was very good 3 tribute acts and of course the fantastic Annie.Was so good have booked up another break in june can't wait well done Pontins .

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank pam l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick T, Guest Relations Manager at Pontins Pakefield Holiday Park, responded to this review, 22 May 2014
Thank you for your very good review on our park, Annie as you say is a stalwart and a very valuable asset to Pontin's, we have over the last few weeks had some really good comments from departing guests on their comments forms, now and a again we find areas that need improvement, but I am pleased to say our general manager is normally there to action at once and ensure no re-occurrence of the problem, we work to ensure our guests get the holidays that deserve at a very reasonable price, my promise to you is, we will strive till we have that right.
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Basildon, United Kingdom
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

I just got back yesterday from Pontins Pakefield.Had a lovely time.Accomodation has improved from my last visit 2 years ago.Food very nice allthrough could of done with a bit more choice,a couple of nights there was the same items for dinner.
The grounds are realy nice.The only thing i wasnt keen on was there wasnt much going on after bingo duing midweek untill caberet, id like to of seen maybe games.hows like the Mr &Mrs game show on the saturday night

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank gary s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick T, Guest Relations Manager at Pontins Pakefield Holiday Park, responded to this review, 22 May 2014
It Was really nice to receive your comments on our park, thank you for your 4 out of 5 review, I have passed on your comments on both food and entertainment to the respective managers for their action, it is most important that we receive this type of information so we can ensure we get it right next time, I am sure from your visit you have seen that we have spent vast amounts of money on improvements, and continue to do so, our biggest asset are our staff, we are very proud of their dedication to duty and their willingness to assist guests.
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Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 12 May 2014 via mobile

Had the most fantastic time this weekend. Motown weekend. Chalets are fine. You are only using them to sleep. Prices are value for money. Shop cheap. Bar resonable.this weekends entertainment fab midnight soul sisters. Four tops. Lionel ritche tribute act. Danced the night away. Bluecoats freindly. Happy. Joining in. Working extermely hard. Non stop all day everyday. I have to day how impressed I was with bluecoat calum. He is a joy to watch superb dancer. A real entertainer. Talks to everyone all of the time evan if its his day off. The Bluecoats made.my break with my friends so much more. Thank you. Be back soon

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dinky1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick T, Public Relations Manager at Pontins Pakefield Holiday Park, responded to this review, 16 May 2014
I have been asked by our park manager to reply and thank you for all your kind reviews on Pakefield, we take great pride in our selection of staff, we are very lucky this year to have real dedicated bluecoat team who go that extra mile for guests, as you say Callum is a great asset, again we take pleasure in providing great themed breaks on centre, with the best entertainment on offer, we look forward to your return and hope you again have an enjoyable stay with us.
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Colchester
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 11 May 2014

We went for a cheap break weekend, only about £50 per night for 2 people half board. Chalets are very tired, think they are the same ones I stayed in as a child in the seventies, but were clean & tidy. Bedding was okay but glad we took our own towels.

Food was okay & we made sure we went after the opening rush, no problem getting a table. Take your own teabags, the ones they have are awful.

The short adult entertainments in the evening were good & drinks are reasonable price, even a happy period until 7pm with beer at £1.90 a pint.

We caught the bus to Yarmouth on Saturday - £12.80 for 2 return tickets - wish we took the car, only £5 to park all day.

We were told by people with kids that they were glad to be going home.

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick T, Guest Relations Manager at Pontins Pakefield Holiday Park, responded to this review, 16 May 2014
Thank you for taking time to place your comments on trip advisor, we are and have been upgrading both facilities and accommodation, this will continue until we get the site updated, I have passed on your comments on teabags to our catering manager for his action, we are pleased that you enjoyed both the food and entertainment, it is only through people such as yourselves, who inform us of what we are doing right and what we need to improve on, that we are able to rectify faults and improve the park for the betterment of all, and for that we again thank you.
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Clacton-on-Sea, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 7 May 2014

We stayed at this Pontins site for the bank holiday weekend having found a last minute deal for the 3 nights half board. We brought our own bed linen & towels etc rather than hire some. We were pleased to find the electricity free rather than on a meter in our chalet which was obviously recently decorated & clean. The thing that struck us as night fell was that the curtains did not obscure the view of the room including the bed (see pic). The tv was old & gave few channels all of which were unclear, as if the aerial was pointing the wrong way. The kitchenette area was clean, modern & well equipped. The shower room was basic but, served our needs however BE WARNED therre is a sign above sink that says 'caution hot water' they are not joking! The water is scolding hot & burns will occur if you are not careful. It is a shame they cant channel some of this hot water to the swimming pool as it was barely warm, so much so that we decided not to enter it beyond our toes. The park itself is clean & tidy with most things being reasonably priced, the shop is not expensive to use & bike hire is available at a fair cost with the crazy golf being free at the time of our stay. The food was plentiful & the entire dining area was kept clean & tidy by the many staff, they were busy but, efficient & thorough. The entertainment was good although we felt the main attractions could have stayed on for longer or done 2 sets, was also a shame to go from a soul band to a dj playing the latest top 40 on the 70's night just as everyone was getting into the spirit. Overall we would return on a deal but, not at full rates or school holiday prices.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DavePearce71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick T, Guest Relations Manager at Pontins Pakefield Holiday Park, responded to this review, 16 May 2014
Thank you for your kind remarks, it really does help the park to receive this type of feedback both constructive and complementary, this assists us in our move forward to improve the park within our upgrading programme. As stated we do very often put out late value for money deals, it is always worthwhile to browse the web site for these deals, or even better telephone our receptionist at Pakefield for up to date offers as they arrive. I have passed on all your observations to our management staff for their action. We look forward to a return visit from you in the very near future.
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Additional Information about Pontins Pakefield Holiday Park

Property: Pontins Pakefield Holiday Park
Address: London Road Pakefield, Lowestoft NR33 7PF, England
Region: United Kingdom > England > East Anglia > Suffolk > Lowestoft
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Speciality Lodging in Lowestoft
Price Range (Based on Average Rates): £
Hotel Class:2 star — Pontins Pakefield Holiday Park 2*
Number of rooms: 513
Official Description (provided by the hotel):
Long established, friendly holiday park with many amenities for both young and young at heart. please note all rooms are non smoking for our guests' comfort. ... more   less 
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Also Known As:
Pontins Pakefield Hotel Lowestoft
Pontins Pakefield Holiday Park Lowestoft, Suffolk

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