We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$145
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Baytree House(Lowestoft)
US$112
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$144
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Britten House(Lowestoft)
US$112
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$99
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$97
Hotels.com
View Deal
  • Free Wifi
  • Free Parking
US$99
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$87
Priceline
View Deal
  • Free Wifi
  • Free Parking
US$92
PremierInn.com
View Deal
  • Free Wifi
  • Free Parking
Highbury House(Lowestoft)
US$119
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Travelodge Lowestoft Hotel(Lowestoft)(Great Value!)
US$92
Travelodge
View Deal
Certificate of Excellence
  • Free Parking
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (1,600)
Filter reviews
1,600 results
Traveller rating
319
474
267
198
342
Traveller type
Time of year
LanguageAll languages
319
474
267
198
342
Show reviews that mention
All reviewsblue coatsjacket potatosalad barclub chaletqueen viccrazy golfquad bikesgames roomtable tennisself serviceporridgeevening mealhalf termentertainment managerfamily holidaybar pricesexcellent value for money
Filter
Updating list...
15 - 20 of 1,600 reviews
Reviewed 3 weeks ago via mobile

Dance Dance Dance weekend. Returned this year to find change of policy... CLUB CLASS now issued with BRI NYLON SHEETS AND PILLOW CASES. Double Bed mattress now has sewn in Thick PLASTIC TOP COVER. Previous years beautiful clean white sheets and Cotton mattress protector. Group booking complaints of :classic rooms having major problem with sewers, very bad smell of sewage. No hot water in club class the day we all left on Monday. Very dramatic price increase for single occupancy. MUCH CHEAPER OFFER ON GROUPON / WOWHER. Group disappointment as organiser was promised best price. I would like the person whose decision it was to go for the nylon sheets to sleep on them along with the plastic bed top for a month as punishment! All staff work very hard and give a great service. Thank you.

Stayed: June 2018, travelled with friends
Thank Elaine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We booked through the Sun so wasn’t expecting too much but... we did expect the accommodation to be clean and in good repair, it wasn’t unfortunately! the bungalow was dirty the carpets were completely flat and stained and could be lifted up and just in state of disrepair, however we personally found the staff friendly and helpful and they did all they could to help us under the circumstances, which we really appreciated, so it’s a shame that the accommodation doesn’t live up to the employees standards, I can imagine it must be very difficult for them to work in this environment and hope Pontins improve their standards so they have better working conditions and also their guests enjoy their stay too, it needs sorting out! Hope those in position to make these changes do something about it.

Room Tip: The chalets with Lino seem to be modern and clean
Stayed: June 2018, travelled with family
Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Just home a day early from a disappointing weekender.
IN THEIR FAVOR
Room was small clean and comfortable
The food although basic was fairly good
The Bar prices were competitive
The Staff (not very many of them)were nice.

WHAT THE BROCHURE OFFERED
60s/70s Weekender...............................No live acts just backing track tributes and only 3 all weekend
Day time activities............................Bingo
Indoor pool...................Only open 5 days and only 2 time 2hr sessions a day
Seaview Bar.................Closed the whole weekend
Princess Show Bar.......Closed the whole weekend
Victoria Bar..................Only open part time
Hire Centre..................Closed the whole weekend
Service center..............Closed down
On site shop...............Closed early evening and shut on Sunday
No Wi-fi on site and poor mobile reception
Late night snack bar.....Closed by 8pm
Camp site Security Check point.....Closed down
On site security ends at 01.30 when they go home

LET DOWNS
Grass has not been cut for weeks
Loads of cobwebs over Chalet doors
Woodwork flaking on most main buildings
Only saw one Bluecoat the whole weekend
Tennis courts in a sad state of repair(it June??Wimbledon due?

All in all its clear this camp is running on a shoestring of Staff and Maintainance.
Now £109 for a weekend half board inc £30 single supplement is fair value on the face of it.
What you are actually getting is a one-star room and ok food in a very run down Camp.

Comon Pontins...you were market leaders...this is 2018...you make HI-DE-HI Look like the Hilton.

I came home a day early..nothing to keep me there other then wait for the next meal time.
Sorry to say this..and see what Pontins has become.

Stayed: June 2018
Thank billyfury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Appalling I would not let my dog stay in chalets awful will not be revisiting EVER
Details no TV in chalets no heating in main hall went home early as I got ill I'm sure as it pushes very cheap holidays they will still have customers but be warned I do not belive the place has been updated since it was built
NO WONDER BRITISH HOLIDAYS HAVE A BAD REPUTATION

Stayed: November 2017, travelled with friends
Thank VALSmith1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The staff were excellent. The food, especially the puddingsm couldn't be better. Entertainment compared with what you get at any holiday camp these days. Price was reasonable. We liked the chalets and love the location.

The only negative is the terrible pool opening times. It opens late, closes early, shuts at mid-day and is not open on changeover days. What a waste of a great facility. This really spoils it for us.

  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank KAF2186336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestSolutions, Guest Relations Manager at Pontins Pakefield Holiday Park, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to write a review. As a company we are always delighted to hear that our guests have enjoyed their holidays and have returned home with good memories. We note your comments regarding the pool opening times and will ensure your comments are relaid to senior management for review. We look forward to welcoming you back to Pontins in the future. For the best available deals please call our sales centre on 0871 474 0009.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews