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“Great service and food” 5 of 5 bubbles
Review of Pizza Hut

Pizza Hut
Ranked #64 of 169 Restaurants in Lowestoft
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Cheap Eats, Groups, Child-friendly, Kids
Dining options: Dinner, Lunch, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great service and food”
5 of 5 bubbles Reviewed 29 July 2014

Welcoming staff, even though they were extremely busy on our visit. No feeling of being rushed. The staff gave the establishment a feeling of a top restaurant. Patient, polite and extremely helpful.
All that you want at the end of a long day.

Visited July 2014
Helpful?
Thank Tim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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87 reviews from our community

Visitor rating
    29
    25
    20
    7
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Bungay, United Kingdom
Level Contributor
96 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Too saucy !!”
3 of 5 bubbles Reviewed 21 July 2014 via mobile

We visited on a weekday evening for tea and the resaurant was nearly empty apart from a party going on and a couple of other families, we ordered our drinks we didn't take long to arrive and we gave our order to the manager who was waiting on us, there was only another 2 staff on duty at the time too.
Our son chose the pizza which was bacon, sweetcorn and cheese but when it arrived it had been squirted all over with tomato sauce. I should have said something at the time but decided not to say anything and I only had one slice, my son was picking at it so we called the manager over and explained the situation and he brought my son out another little one of his own minus the tomato sauce.
I wasn't happy with how they just took it for granted and put the sauce on without asking.
Our son went to the ice cream factory which looked like it had been attacked as there was a million sweets on the floor right near the salad bar which some of that was on the floor too, the sauces at the salad bar were everywhere and were not labelled so you didn't know what anything was either.
It wasn't the best experience I have had with pizza hut but it maybe sometime before I return and maybe to another branch.

Helpful?
Thank johnsmummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffolk, United Kingdom
Level Contributor
90 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Go elsewhere”
2 of 5 bubbles Reviewed 20 July 2014

I called three weeks in advance as a party of 11 wished to visit. Great they said would you like balloons and table decorations. Yes please booked table for 7:30pm.
On said night arrived, no decorations. Or balloons. They told me when I asked they had ran out. Sat at table, Sam the waiter seemed ok, took our order. We went to salad bar, poor choice, no tomatoes. As soon as we has taken our selection they cleared everything away. A couple wanted some additional salad, so staff reluctantly got it out again. This was about 8pm.
Order arrived and it was correct and not bad. However, Sam kept pushing us to choose dessert, the atmosphere was dead. We were the only people in there by 8:30pm.
Some of us wanted ice cream factory but it was all cleaned up. However the staff agreed to let them use it, but the ice cream was more like milkshake.
We left about 9:15 pm, it seems they were due to close at 9pm. Maybe they should have told me when I booked. It was a social evening out we did not want to be rushed.
The whole evening felt like we were an inconvenience. Even when we wanted to pay cash it was a problem ! Needless to say we will not be rushing back.

  • Visited July 2014
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Sam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lowestoft, United Kingdom
Level Contributor
40 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Very poor experience........”
2 of 5 bubbles Reviewed 19 April 2014

Our first visit here even though im local, and for '£60 snack' id have hoped for alot more.

Very dissapointed is all i can say. Ive given a poor rating, and thought long and hard about it - but its the only option i have. Poor dining experience from start to finish.

Upon entering they had no record of us - even though we rang a few days earlier and booked a table for my sons 18th Birthday. This meant a bit of standing around, and no balloons ready at the table as we'd been promised. Infact it meant no balloons at all. (Good start).

Table we were given hadnt been cleaned properly and had sticky marks from overflowing fizzy drinks glasses all over. (Not getting any better is it.....)

Everyone felt their food (All had Pizza) was a little bland and tasteless, and even my wife who loves her food luke-warm said it was 'almost stone-cold'. I also agree with a previous post about Pizza Hut seemingly skimping on the Cheese-crust filling. We all agreed our local fast food place that sells Pizza would beat the quality we experienced hands-down.

The salad bar was pretty disgusting with salad on the floor, on the unit itself, sauces spilt eveywhere and generally the area looked like it had been attacked by a troup of marauding monkey's. That would have been more acceptable if the place had been choc-a-bloc full and they appeared to be short-staffed and trying hard. But from what i could see the staff had plenty of time to stand around and chat; just no time to clean up. What do you expect with a low-paid young workforce though ? Although in fairness all the salads, coleslaws, and sauces etc tasted fantastic.

The best bit bit was paying and leaving. In the end we couldnt leave quick enough. So desperate were we - we actually upped and left and went elswhere for a sweet.

Never again if we were the hungriest family alive, and this was the last place open on Earth,.

  • Visited April 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank sevenfourate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
84 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
“Tasty pizza”
4 of 5 bubbles Reviewed 31 August 2013

We visited here on a Friday afternoon and all ordered the buffet and unlimited drinks. There was a good choice of pizzas to pick from and if some ran out they were immediately replaced. The salad bar had a nice selection. I especially liked the hot cheesy pasta with green vegetables.
We didn't bother with dessert as we were all too full. The staff were friendly despite being busy.

  • Visited August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank LaurenGilmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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