We were charged full admittance even though the service during the Half-Term Holiday was drastically reduced and access to platforms and the shops refused because of "filming" and on complaint we were told that the filming gave them much needed income and we should have checked on the website for any curtailments. What about us and the income we gave them? We came all the way from Devon and received a fourth class visit for a first class amount of money. When purchasing the ticket we were not told of the curtailment of services and therefore felt cheated!!! Would you expect Half-Term to be a reduced service with stations virtually closed? After wanting to do this visit for years we wish we had not bothered and stayed in Devon for the Half-Term and travelled on our own lovely steam railwaysinstead.
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