After booking rooms 2 months in advance and being promised two chalet rooms due to special needs, on arrival given rooms at the top of the building (reached through narrow warren-like corridors). Furniture in one of room placed so you crack you head on low ceiling when getting up from settee and, even worse, one side of bed under low beams so bang your head when getting up in the dark. Windows in highest part of room with no visible view and no double glazing to help keep out noise form street. After complaining to owner of the establishment his customer service skills left a lot to be desired.
- Official Description (provided by the hotel):
- The Cross Keys is an 18th century traditional inn, in the pretty market town of Knutsford in Cheshire. We offer a variety of rooms, free Wi-Fi and a friendly atmosphere. Make the Cross Keys the Pub and Hotel of your choice in Knutsford. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your The Cross Keys reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Cross Keys Knutsford, Cheshire