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“the swan,bucklow hill”

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Premier Inn Knutsford (Bucklow Hill) Hotel
Ranked #7 of 9 Hotels in Knutsford
Knutsford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“the swan,bucklow hill”
Reviewed 3 February 2014

service was excellent,food was delicious. The room was very clean and spacious and had the things you need like hairdryer, towels and hair and bodywash. Nothing negative to say, would recommend highly

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Margaret P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan H, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, 10 February 2014
Hi Margaret,
That was really lovely of you to give us such a positive review and so pleased that you enjoyed the food in the Swan too. I will pass on your comments to the restaurant team.
Hope to see you again soon.
Warmest regards
Sue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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453 reviews from our community

Traveller rating
    180
    149
    60
    40
    24
See reviews for
131
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77
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Any
English first
Newquay
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 February 2014

Great place to stop over before going to get your flight nice and quiet with good food and good staff, will stay there again, the room was nice and warm on arrival, ideal to visit the local amenities.



  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tossgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan H, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, 10 February 2014
Dear guest,
Thank you for your very kind comments.
I hope you had a good flight and your travels went to plan.
So pleased to hear that you enjoyed your stay and that you will be returning. We look forward to welcoming you back to knutsford.
Best regards
Sue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 January 2014

Stayed in this hotel for the second time for meeting up with friends in nearby Knutsford. On arrival good sized car park and plenty of parking spaces. Lady on reception was very friendly when checking in. Asked if I was going out in the evening (I was) and provided me with about 6 taxi numbers to ring to arrange my transport. The hotel is a bit out the way but a short taxi to knutsford (beware the high price for the taxi journey which was £10 each way) Also offered me an upgrade to king size room. Room was decent for the price (£25 premier inn offer) so can't complain. Comfy bed and clean and tidy. Nice big Samsung TV offering digital TV. Room was quiet. Only complaint was the shower which had really high water pressure. I'm a fan of power showers but this hurt a bit and it felt like I'd been sand blasted when finished. Restaurant is standard premier inn pub food (brewers fayre). Was ok but overpriced for what you got. Was made to wait a bit for service as well as one member of staff was covering both restaurant and bar area. Good job it wasn't a particularly busy weekend. The hotel was great for the price. Good value and a nice sleep. Late 12pm check out as well the next day.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nsks4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan H, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, 31 January 2014
Dear Guest,
Lovely comments, thank you.
I was very pleased to hear that not only did you get a super rate but also an upgrade. We always try to offer our biggest rooms whenever the hotel is not busy.
You also noticed the new tv's had arrived (at last!) and we are aware of the water pressure issue. Believe it or not, that is the lowest setting for the site. We will have to fit flow regulators to each individual room to rectify the problem and a feasibilty project has been undertaken. I guess rather too strong than just a trickle though!
Once again, many thanks, we look forward to seeing you on your next trip to Knutsford.
Best regards
Sue.
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Nuneaton, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 January 2014

We stayed here one night travelling to airport
Comfortable bed great nights sleep very clean
Had a good meal in the restauraunt and a Good breakfast the next morning only had the continental but good choice,Freindly and helpful staff

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smith70544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan H, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, 17 January 2014
Dear Guest,
Happy new year! Is it too late to say that? Oh well, thank you for your positive feedback. It was nice to hear that you enjoyed your stay. Hope you were flying out to somewhere exotic, but whatever the destination, I hope that you will stay with us en route to Manchester Airport.
Best wishes
Sue
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Manchester, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 January 2014

We stayed here on a Saturday night for an evening out in Knutsford . We have stayed in a number of premier inns and I have to say this matched others in service and cleanliness but it was the largest bed, bedroom and bathroom that we have had. Free parking was plentiful and it was about £8-£9 in a taxi into the centre of Knutsford where there are lots of great shops, bars and restaurants. I left my phone charger behind and when I phoned to report it the reception staff already had it and kindly packaged it and posted it to me the following day for a small fee only to cover the actual postage.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DebandGaz27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan H, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, 11 January 2014
What a nice option to be able to take a break and pop into Knutsford. As you say we are just outside of town but it's an affordable option for a new year treat.
Glad to hear that your phone charger arrived safely.
Happy new year!
Best regards
Susan
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Manchester u.k.
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 January 2014

Having used this Premier inn before decided to book in for the night, as was meeting friends for a 50th birthday dinner, check in was good staff friendly and polite offered us a ground floor room instead of the one we had been allocated, said that the room was larger and had a wet room, so we accepted the room was larger and the wetroom was fantastic size wise, walk in shower with plenty of room, huge!!. Upon entering the bathroom/wetroom mirror was smeared and had water marks on it which were clearly visible from the doorway no disrespect but you would have had to be blind not to see them, the shower rail was dusty and the support rod from the ceiling was covered in thick dust I touched it and a chunk fell into my hand. the bedroom was warm and the bed was clean but again dust clearly visible on the t.v and on the wardrobe shelves which as the wardrobe had no door was very visible and the top of the wardrobe was very dusty. poor cleaning very evident. Free Wi-Fi was advertised in the room on closer inspection 30 mins per day wow can they spare it? just two teabags and two sachets of coffee as well as three or four sugars and four cartons of milk and no biscuits I know Premier Inn advertise as a budget chain , but this is budgeting too far, and takes the meaning of tightness to a whole new level

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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, 10 January 2014
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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United Kingdom
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 January 2014

We stayed here just before Christmas when we were dropping off presents to relatives in various parts of the country. It's great for Manchester, North Wales, Manchester Airport and the North West in general. There's some beautiful countryside on your doorstep in Cheshire and lots to do in surrounding areas too. It's in an historic spot on an old (reputedly haunted) Roman road-there is a roman milestone built into the building of the pub next door, and Bonnie Prince Charlie is reputed to have spent the night at the Swan, next door to the hotel. This was our first visit to a Premier Inn and I expected it to be similar to other budget chains we had stayed in before but it was nothing like that. We were welcomed at a really nice reception and given the key to our room even though we had arrived half an hour before check-in (2pm). The room was clean, warm and had plenty of space as well as a separate bathroom off the spacious entrance hall. We didn't have much of a view as we were next to a wall, but there was no noise from the nearby roads or Manchester Airport which is usually audible in this part of Cheshire. It was really cosy and comfortable and we slept really well. The pub next door is a lovely, quaint old Inn and the breakfast (both cooked and continental) was a great start on a cold winter's day. All the staff were friendly, helpful and welcoming and checking in and out was effortless. We also felt very safe in our room and there were no noisy groups or shouting in the corridor which seem to be a feature of some budget hotels. The pub is an historic building with loads of character which they have done well to keep, the hotel itself is not the most modern building BUT the rooms are larger than average and you don't get that feeling of claustrophobia which you can get in other places. It's great for families with buggies and travel cots and all the other stuff you need to carry about with you. The check out time is mid day which is a lot more reasonable than most of the budget hotels and parking here is free and plentiful. Certainly better than any of the budget hotels close by and I bet they could give their more expensive rivals a run for their money.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 22malone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan H, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, 3 January 2014
Dear Guest,
Wow! That really just about covers everything. Thank you you for the really positive comments.
One of our other reviews said we 'punch above our weight' and it sounds as though you are of the same opinion, which is terrific to hear.
I will pass your comments about the Swan next door to my colleagues over there.
Once again, many thanks and....... Happy New Year!
Best regards
Sue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Knutsford (Bucklow Hill) Hotel

Property: Premier Inn Knutsford (Bucklow Hill) Hotel
Address: Mereside Road | Bucklow Hill, Knutsford WA16 6RD, England
Region: United Kingdom > England > Cheshire > Knutsford
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#5 Romantic Hotel in Knutsford
#6 Family Hotel in Knutsford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Knutsford (Bucklow Hill) Hotel 3*
Number of rooms: 70
Official Description (provided by the hotel):
On the A556 road, the M56 motorway and M6 motorways, the hotel offers comfortable rooms, free parking and a family-friendly Brewers Fayre pub-restaurant.Close to Tatton park country park is 2 miles, Mere Golf and Country Club, the Premier Inn Knutsford (Bucklow Hill) is 3.5 miles (5.6 km) from Knutsford Railway Station.South-west of Manchester city centre, this Premier Inn hotel is less than 10 miles (16 km) from Old Trafford football stadium.Some rooms can take 2 adults and up to 2 children (under 16 years). The 2 children also get a free full breakfast when accompanied by an adult eating a full breakfast.The full all-you-can-eat breakfast includes cooked items, vegetarian options and a wide continental selection.Breakfast Served until 10:30am every morningBrwers Fayre offers fantastic value "Pub food as it should" Free Wi Fi is also available in Brewers Fayre ... more   less 
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Also Known As:
Premier Inn Knutsford (Bucklow Hill) Hotel Knutsford
Premier Inn Knutsford (Bucklow Hill) Hotel Cheshire

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