We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“wonderful hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Cottons Hotel & Spa
Ranked #2 of 9 Hotels in Knutsford
Certificate of Excellence
Norfolk
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“wonderful hotel”
Reviewed 14 August 2014

Just stayed in this beautiful hotel for a 2 night break. A classy hotel with friendly staff. The staff are attentive but not pretentious, they really make the hotel a lovely place to stay. The suite we were in was spacious. The food in the restaurant is delicious. The spa is relaxing, the gym facilities are superb & the pool, steam & sauna are invigorating. I couldn't fault it in any way.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank WonderWoman_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review, 16 August 2014
Thank you for your great feedback on your recent stay.

We are all really pleased you enjoyed your visit and hope to welcome you back soon.

Regards

Philip Walker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

962 reviews from our community

Traveller rating
    447
    291
    146
    46
    32
See reviews for
169
304
27
214
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • Czech first
  • English first
  • German first
  • Italian first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Manchester, United Kingdom
1 review
Reviewed 10 August 2014

We stayed at the cottons hotel last year as my daughter got married in the area and this hotel was local there was around 30 of us who stayed for two nights .The hotel was undergoing refurbishment at the time and we had a lot of problems with the stay a lot of guest where over charged and the staff where severely inadequate there was a list of problems which I some of which effected the bride and groom. I decided in January after a family Christmas party which the extent of the problems that my family had encountered to ring and broach my disappointment and concerns .I spoke with a lady called Shelly who was the catering manager who from the word go listened and accepted that there had been serious down falls at the time she was extremely helpful and sympathetic to the situation and handled it most professionally and invited me and my husband for a free night bb and evening meal stay to see the changes that had been made .We stayed last month and I have to say I would not hesitate in staying again in fact I would highly recommend people to stay at the hotel .The stay was perfect and faultless the facilities A1 the staff couldn't of been more professional ,there is a lovely out door eating area and the food was lovely we had a fantastic stay you can tell the hotel and staff have worked hard to iron out the problems which they had on our first stay and what a fabulous job they have done .I have no doubts that anyone staying at the hotel would have a fabulous time and a big thankyou to Shelley for inviting us back . From a very happy customer 5 star.

Room Tip: Pay extra for executive room as lovely large room
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Sandra E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review, 16 August 2014
Thank you so much for giving us the opportunity to welcome you back and show you that we have moved forward since your previous stay in terms of our overall service.

We will feedback your comments to the team which I am sure will spur them on the continue to improve and deliver even better service in the future.

We look forward to welcoming you back again in the near future.

Regards

Philip Walker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suffolk
Level 6 Contributor
97 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 3 August 2014

Excellent accommodation service and food during stay to visit Hoylake. Most attentive staff with great pool and spa facilities. Well situated in Knutsford countryside with easy access from M6. Certainly would return.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank weemick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review, 16 August 2014
Thank you for your feedback regarding your recent stay with us - great to read you enjoyed the hotel and spa and we look forward to welcoming you back in the near future.

Regards

Philip Walker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester England
Level 6 Contributor
132 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed 3 August 2014

It was my sons partners 50th birthday. He had booked a table for 14 in the small private dining room adjacent to the restaurant.

From the moment we booked in to the moment we left all the staff were very friendly and helpfull, it's not realy fair to praise any one member of staff over another, but a special thanks has to go to Mike who looked after us the entire evening, he was fantastic.

We had pre-ordered our meal to help the kitchen. All three coarses arived in perfect time. The food was of a high quality and the presentation was good. We finished our evening in the bar and went to bed happy and relaxed for a good nights sleep. Breakfast was excellent with plenty of choice and well cooked. Even though the hotel was full we did not have to queue.

The hotel has been there as long as I can remember but has been vastly extended. The whole place was spotless. Our bedroom was a good size with everything required. The mattress was of a good quality and the bathroom contained both a bath and shower.

We could not fault any part of our stay and certainly recommend this hotel.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank PeterM3039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review, 16 August 2014
Thank you for your feedback and your recommendation.

We are really pleased you enjoyed your stay and hope to welcome you back soon.

Regards

Philip Walker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 August 2014

Just back from the cottons after a 1 night leisure stay, we got married at the hotel 11 years ago and we try to get back each year around the time of our anniversary.
Our stay was lovely as usual, all the staff we encountered were extremely pleasant and always greeted you with a smile and a pleasant word. We were made to feel very welcome by everyone at the hotel which only added to the experience. we spent a few hours in the fantastic health club and enjoyed the outside spa tub. Due to the weather we decided to eat at the hotel restaurant and enjoyed a fantastic and extremely good value 2 course meal from the early bird menu again staff and service was first class, Also breakfast the next morning was very good.
The hotel always seems to be updating areas and keeping everything fresh which was wonderful to see and keeps us wanting to comeback.
one minor fault I feel could use some attention is the carpets in the hallways leading to rooms are worn and need renewing.
Overall a wonderful stay, we left the hotel feeling relaxed and refreshed which is why we keep returning. Well done to the team at cottons and we wll be back very soon.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank neilbLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review, 16 August 2014
Great to welcome you back again and its always good to get feedback that is so positive from regular guests.

We will share your comments with the team and use them to continue to improve going forward.

We all look forward to welcoming you back again soon.

Regards

Philip Walker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toledo, Spain
Level 5 Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 28 July 2014

Nice, quite and clean rooms. I had problems with wifi, impossible to connect from my room.
I found a lack of details in the bedroom, there was no hairdryer neither minibar in it.
The breakfast service was horrible, impossible to believe it in such a hotel category.
The rest of it good.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank conchaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review, 16 August 2014
Thank you for your feedback on your recent stay.

We are really disappointed with our lack of service at breakfast - this is something we do not often get wrong but must ensure that we improve going forward.

We hope to welcome you back to our hotel very soon.

Regards

Philip Walker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 July 2014

We held our wedding at Cottons in July, arriving on the Friday around 2pm and staying till Sunday lunchtime. Everything from start to finish was excellent, as was the view of all our guests! We had 13 people with us on friday, we had drinks on the new front terrace, which was a very pleasant experience, and we were very well looked after by the staff. We later used the spa area, which had also recently been refurbished, very clean with great facilities. Then we were given our own small room near the restaurant for a private meal, the food was excellent, the waiters and waitresses were outstanding, very friendly, very efficient, and one of the waitresses even sang to us after our meal, a lovely end to a very enjoyable day!
On the day of the wedding, after a lovely breakfast, everything was co-ordinated very efficiently by the staff, the day ran very smoothly, everything went to plan and the staff were very helpful. The wedding breakfast was gorgeous, as was the evening buffet, the food was served very quickly, and the waiting staff were fantastic and very friendly.
We had around 30 rooms booked for our guests and the morning after the wedding at breakfast, most of them came to tell us what an excellent venue we had chosen, they were all very complimentary towards all the staff, from the toastmaster/wedding co-ordinator, to the waiting on staff and night porter, and also all said how much they had enjoyed the food, how clean the hotel was, and how great the facilities were, and we couldn't agree more!
We would recommend this hotel to anybody for a weekend break, but for a wedding we really dont think we could have made a better choice, fantastic in every aspect!

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review, 31 July 2014
Thank you so much for your review. We are so pleased that you enjoyed your time with us and that you would recommend us to your friends and family.

I will pass on your thanks to the team who I know work very hard to try to get every detail right and have obviously delivered a great day for you to remember.

We hope that you will spend many anniversaries and celebrations with us over the coming years.

Regards

Philip Walker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Knutsford
2.3 mi away
Mere Court Hotel And Conference Centre
1.0 mi away
Longview Hotel
Longview Hotel
#8 of 9 in Knutsford
106 reviews
7.5 mi away
De Vere Cranage Estate
Show Prices
Show Prices
Show Prices
9.1 mi away
Mottram Hall
Mottram Hall
#1 of 1 in Mottram St. Andrew
1,534 reviews
16.0 mi away
Rookery Hall Hotel & Spa
1.1 mi away
Ibis Budget Knutsford Tabley
Show Prices
Show Prices
Show Prices

Been to Cottons Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cottons Hotel & Spa

Property: Cottons Hotel & Spa
Address: Manchester Road, Knutsford WA16 0SU, England
Phone Number:
Region: United Kingdom > England > Cheshire > Knutsford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Knutsford
#4 Business Hotel in Knutsford
#6 Romantic Hotel in Knutsford
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cottons Hotel & Spa 4*
Number of rooms: 109
Official Description (provided by the hotel):
The 4 Star Cottons Hotel and Spa has unique character and luxurious yet comfortable surroundings, this delightful hotel brings contemporary style into the heart of Cheshire. Set just outside the picturesque village of Knutsford, located just off the M6 and M56 and just 8 miles from Manchester International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Ebookers, TripOnline SA, 5viajes2012 S.L., getaroom.com, Evoline ltd, HotelQuickly and Cancelon so you can book your Cottons Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cottons Hotel And Spa
Cottons Hotel Knutsford
Cotton Hotel Knutsford
Cotton Knutsford
Cottons Hotel & Spa Knutsford, Cheshire

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing