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sheilaroussel
Dundee, United Kingdom

Not a great experience

Review of St. Ola Hotel
2.0 of 5 bubblesReviewed 30 Sept 2023
The staff were very helpful and friendly. The breakfast was good value with a fair selection in the menu.
The room was poor standard in general. However there was a kettle and tea and coffee provided.
The bed was comfy but the furnishings were dated, the carpet was stained, the surrounding area of the bed I slept in was un clean. Once in bed it was impossible to see the TV because of the room layout. The curtains were hanging off the rails and could be fixed with just a few more hooks. The bathroom was in need of an upgrade. Clean towels were provided each day.
It was a disappointing room
Date of stay: September 2023
Trip type: Travelled with friends
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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2 - 7 of 196 reviews
Reviewed 9 August 2023

This hotel is a very shabby establishment badly in need of a complete makeover. The front door set the tone - dirty, scruffy and marked, This is basically a pub with 6 rooms to let. Our room had a good view over the harbour, but furnishings were old and chipped, not as clean as possible, tea making area with directly under the TV (health & safety issue) - we moved it. The shower was very small and rickety, and base was damaged. A lot of noise from the bar below, often till after midnight. If I had not paid in advance, I would not have stayed.

Room tip: Don't stay here.
Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Sylvia S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2023

Good things.
Breakfast £9.55. Worth it, if you have everything.
Good beer in the bar.

Not so good.
Stop doing food after 8. Surely they know the last flight (if on time) arrives at 7.20?
Lounge bar closes at 8. Main bar very noisy.
Breakfast very good, but coffee not (Nescafe?). Can they not afford a filter machine?

Date of stay: July 2023
Trip type: Travelled solo
Thank ArthurB_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2023 via mobile

We didn't stay here for the accommodation but had lunch today so I just have to rate the Steak and Orkney Ale pie and mash... Absolutely 10/10! And very friendly helpful bar/restaurant staff. The restaurant area is lovely and clean. Thanks so much

Date of stay: May 2023
Trip type: Travelled as a couple
Thank anniebee-7779
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2023

Friendly staff helpfully only had a few drinks and a meal all four of us where amazed at the size of the meals nobody will leave hungry 11 out of 10. If ever on the island again will visit for a meal

Room tip: Might not look the best from the outside can't fault inside
Date of stay: April 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank DavidR5212
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 April 2023

Worst hotel ever!!!!

Do not stay here!!!

See photos.

Smelly, dirty, mouldy and unsafe.

Staff unwilling to assist or help find alternative accommodation.

Please don’t book here as you will be very disappointed.

Room tip: Don’t book!!!
Date of stay: March 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Fiona C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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