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“On Orkney on business”
Review of The Ayre Hotel

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The Ayre Hotel
Ranked #1 of 9 Hotels in Kirkwall
Certificate of Excellence
Reviewed 4 July 2014

I have just returned from a business trip to both Orkney and Shetland. I stayed at the Ayre and found the hotel very clean, and comfortable. The rooms are clean , and tidy, if not a little dated.
The bed was very comfortable and the bathroom ticked all the boxes.
The in house wi-fi was neither use nor ornament, with little or no signal , the service was really poor. As i was staying on business , this was irritating.
Breakfast was served in a large room, with little or no atmosphere, the food on offer was fine, but the manner in which it was presented was very 80's, the hotel could make so much more of this aspect of breakfast. The room at breakfast resembled a school dining room. A little bit of fresh presentation could make all the difference. All in all, a nice hotel , i would stay again. Saying that there isnt a great deal of choice !

  • Stayed: July 2014, travelled on business
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1  Thank STEVE P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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190 - 196 of 370 reviews

Reviewed 1 July 2014 via mobile

Just stayed here for 10 nights. It is now even better than when I stayed here last 5 years ago. Improved rooms, custom built extensions with 18 new bedrooms, and new breakfast/lunch/dining room also a refurbished existing dining room. Excellent management from Wendy & Lyall Harray. Good friendly efficient staff. Great welcoming atmosphere. Nothing is too much trouble!! Very good food for breakfast, lunch and dinner. Very comfortable beds and well planned bedrooms. The recently installed lift is a huge bonus. Wouldn't stay anywhere else in Kirkwall.

  • Stayed: June 2014
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Thank EricaGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

we stayed here with our daughter and it was lovely, the travel cot provided was a bit tired looking but it done the job. we then came back after our son was born, they only had one highchair so trying to have lunch with a toddler and a young baby meant one of us had to hold one of our children. The food was lovely, staff friendly and helpful but the lack of an extra highchair was a bit of a pain

  • Stayed: August 2013, travelled with family
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Thank SamanthaM101112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

I stayed at this hotel for 5 nights and the staff were very friendly, the room was perfect and the hotel had been recently refurbished.
However the hotel guests bar was being renovated while I was staying which was inconvenient but the staff were very apologetic about it.
I will defiantly stay again.

  • Stayed: February 2014, travelled on business
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Thank Jim415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

We booked the Ayre having read the positive reviews and we realise that you can't please everyone but we don't recognise this as the place others are reviewing so favourably.
In it's favour, the hotel is centrally situated for visiting Orkney. It is also clean and not noisy.
The bedrooms have, for the most part, no or restricted views and are smaller than most hotel rooms we stay in. As a comparison we would say that given a choice between the Ayre and a Premier Inn it would be no contest - Premier Inns have larger rooms and bathrooms at approximately half the price.
Breakfast was taken in a soulless "events" room and was adequate. We had the temerity to ask for a pot of tea one morning and were told in no uncertain terms to get our own! So, whilst some of the staff were pleasant, it was not universally the case.
Perhaps we should not have prepaid..........

  • Stayed: May 2014, travelled as a couple
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Thank PortsmouthLegaleagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Very well situated close to the kirkwall pier and close the town center.
Hotel renovated
Rooms are clean and some have a beautifull view on the sea
Bathroom are clean and the water is hot (very usefull in this country)....
Breakfeast very good

  • Stayed: February 2014, travelled on business
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Thank SebDBS16JR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

My son and I were making a return visit to Kirkwall and booked in to the Ayre.
We decided to eat in the first night and check out the menu.
We were glad we did because the food was excellent.
Notwithstanding the fact that there don't seem to be too many alternatives for dining out that we could see in Kirkwall we would have continued to eat there anyway as I don't think we would have fared better elsewhere.
I see from a recent review that the staff cooked a special breakfast for an early departure, who perhaps caught the same time flight out that we did - despite inquiring there was no specially cooked breakfast for us other than some toast and cereal.

Room Tip: We only slept in one so I can't compare them.
  • Stayed: April 2014, travelled on business
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4  Thank Mickfizz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ayre Hotel

Address: Ayre Road, Kirkwall KW15 1QX, Scotland
Region: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Kirkwall
#5 Romantic Hotel in Kirkwall
Price Range: £117 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Ayre Hotel 3*
Number of rooms: 51
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Also Known As:
Ayre Hotel Kirkwall
The Ayre Hotel Kirkwall, Orkney Islands

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