We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Welcoming and lovely”

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Kirkwall
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Polrudden Guest House
Ranked #9 of 9 Hotels in Kirkwall
woodsetts
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Welcoming and lovely”
Reviewed 25 April 2014

We have just stayed at Polrudden guest house with our family, returning to Sanday, Orkney. We arrived late at 23.30 pm from the Aberdeen ferry, the lovely hostess Linda had left instructions for us as to which rooms we were allocated, and we had been informed upon booking of our breakfast time. The rooms are spotless, cozy and very tastefully decorated. Everything was available for hot drinks if required in the rooms, and the bathroom was modern and spotless. The cooked breakfast was just perfect, and Linda accommodated my son and his partner who are vegetarian. Fruit teas were abundant, which my family love, and copious amounts of toast supplied!. Polrudden is well positioned for Kirkwall and ferries to the isles, and also to the many attractions to be seen. Thanks Linda for a lovely stay and we will be back again.
Helen and Tony Britton x

Room Tip: We stayed in Rooms 1,5 and 7, all lovely and quiet.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank helnb112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

37 reviews from our community

Traveller rating
    18
    12
    2
    4
    1
See reviews for
9
14
3
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Woburn
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 July 2013

This was not the most welcoming start to my holiday in Orkney. On arrival at the guest house there was no indication as to which room had been allocated and by a process of elimination and trying doors we eventually found a room which appeared to fit out requirements. The room was fine except we had no hot water in the shower, on mentioning this to the proprietor I was told very sharply that we were doing something wrong and that she would fix it and then we were to leave it alone. I would of thought that if the shower was temperamental then maybe instructions would have been helpful particularly as there was no kind of reception to contact with any problems. The breakfast was adequate but again the service was very surly and unfriendly. To experience a friendly atmosphere I would definitely look for other accommodation.

  • Stayed June 2013, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lynda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
153 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 5 July 2013

We stayed at Polrudden Guest house for two nights in June. We arrived late and were pre advised which room was to be ours. All went smooth. Great breakfast. Would stay here again. Convenient location to downtown Kirkwall

Stayed June 2013, travelled as a couple
Helpful?
1 Thank Don L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leics
Level Contributor
104 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 24 June 2013

We arrived here on the late ferry from Aberdeen at about 11.30pm. The front door of the guesthouse was unlocked but there was no-one around to welcome us. We were tired after leaving home at 5.00 am for an early morning flight to Aberdeen. There was no note anywhere to greet us - nothing to advise us about which room we had been allocated. We tentatively opened one door, which was the dining room. We were not sure what to do. Another couple also arrived from the same ferry and they suddenly noticed two keys in two of the doors of the downstairs rooms. We investigated and decided that these must be our rooms. So we slept here without actually knowing that these were our allocated rooms!!!!! It was a very weird and unnerving experience!!!

The next morning our host Linda introduced herself as if nothing unusual had happened the previous night! Breakfast consisted of fruit salad, which included some tinned fruit, cereal and natural yogurt. The cooked breakfast was without choice - a 'take it or leave it' affair. One fried egg, bacon, sausage and tomato. Scrambled egg was not an option and there was no menu to allow for choice!

Our room was clean, there was plenty of hot water, the beds were comfortable and we had a rationed amount of tea/coffee sachets with an ungenerous amount of milks. It was okay.

My recommendation would be, that although this guesthouse is adequate, it would be worthwhile checking for more hospitable accommodation elsewhere in Kirkwall.

Room Tip: Look for a room elsewhere!!!!!! To arrive at a place without anyone to show you to your room is a m...
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LeicsHelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 22 May 2013

Am here just now. Room very comfortable and spotless, as is en suite bathroom. Nice breakfast and pleasant landlady.

No idea of prices as company has booked and paid for it.

Have tried to book a future trip for some colleagues, but it's full on the dates I need - so they must be doing something right?

  • Stayed May 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spurdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnabow, North Carolina
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 September 2012

Our family stayed in two rooms for three nights in the Polrudden Guest House, which was full at that time. Our room was fairly large, nicely furnished and very comfortable. Breakfast was plentiful and delicious. Being able to easily walk to town through the nearby park was enjoyable. We had a rental car and traveled all over the Mainland to the archeological sites each day and being in Kirkwall was very convenient. Linda is a wonderful hostess and manages her Guest House with friendliness and good humor.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ELC_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 September 2012

My stay at the Polrudden Guest House was a mediocre yet expensive offering. The decor, if carbon dated, would probably date back to Skara Brae or any one of the numerous Neolithic offerings within Orkney. That said, Skara Brae was devoid of the horrors of thick dark shag carpet, an abundance of wood chip and a severe lack of soundproofing!

The service was cold and unattentive. The tone was more of annoyance and inconvenience, as opposed to welcoming. Did I say it was expensive? I feel the Polrudden has cruised along for years on the ample back of business travellers' who have no real reason to complain, as long as the expenses claims were approved.

Orkney is a beautiful island but tainted with poor service and lacklustre accommodation. It is no wonder that less people are choosing to 'staycate' these days. On a positive note, the cooked breakfast was fine but there was no choice given in terms of type of egg or accompaniment. There was also Wifi but it didn't always work. When it did, it only served to remove you from your drab surroundings and wish of better accommodation.

It won't be my last time in Orkney but it will be my last time at the Polrudden Guest House.

Room Tip: Go somewhere other than the Polrudden.
See more room tips
  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kirkwall hotels
0.3 mi away
The Ayre Hotel
The Ayre Hotel
#1 of 9 in Kirkwall
331 reviews
0.4 mi away
St. Ola Hotel
St. Ola Hotel
#3 of 9 in Kirkwall
111 reviews
0.4 mi away
West End Hotel
West End Hotel
#5 of 9 in Kirkwall
239 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Albert Hotel
Albert Hotel
#7 of 9 in Kirkwall
133 reviews
0.4 mi away
Kirkwall Hotel
Kirkwall Hotel
#8 of 9 in Kirkwall
328 reviews
1.1 mi away
Karrawa Guest House
Karrawa Guest House
#1 of 26 in Kirkwall
210 reviews
Show Prices
Show Prices
Show Prices

Been to Polrudden Guest House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Polrudden Guest House

Property: Polrudden Guest House
Address: Pickaquoy Rd., Kirkwall KW15 1UH, Scotland
Region: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Amenities:
Free Breakfast Free Parking
Hotel Style:
#3 Family Hotel in Kirkwall
#5 Business Hotel in Kirkwall
Price Range (Based on Average Rates): £
Hotel Class:3 star — Polrudden Guest House 3*
Number of rooms: 7
Also Known As:
Polrudden Guest House Kirkwall, Orkney Islands

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing