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“Nice food, poor service, expensive.”

Hay's Dock Cafe Restaurant
Ranked #3 of 39 Restaurants in Lerwick
Certificate of Excellence
Cuisines: Healthy
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: After-hours, Dinner, Lunch, Breakfast, Reservations
Description: Located in the Shetland Museum and Archives, Hay's Dock Cafe Restaurant offers stunning views over Lerwick harbour and the best local produce, simply cooked and beautifully presented.
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Nice food, poor service, expensive.”
Reviewed 18 November 2011

The four or five times I have been in, I've had to wait for up to an hour to be seated, the waiting staff have been slow to acknowledge us, forgotten our drinks order twice...

The food is nice, but if the service was better I'd be more inclined to go regularly.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Amyt1g3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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438 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Bonn, Germany
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Fantastic food and great views”
Reviewed 6 November 2011

As a single traveller in a group of 8, I had dinner (with the group) at Hay's Dock Restaurant. The quality was excellent (as it had been on a previous visit a year before) but because of the innovative cooking sometimes what you get can look very different from what you expected. So if you are not sure what to order, ask the staff!

Staff is sometimes a bit slow and/or inexperienced, though - but always very friendly.

I will certainly come back.

Visited June 2011
Helpful?
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
28 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“beautiful food, service and views”
Reviewed 5 November 2011

Everytime I visit the Shetlands I look forward to visiting this restaurant. It is my favourite place in Shetlands for a lovely lunch.
The fish and chips are amazing, and the cakes are out of this world. For the quality of the food it is reasonably priced and the resturant provides lovely facilites for little ones.
The staff are very welcoming and I can't wait for my next visit.

  • Visited October 2011
    • Value
    • Atmosphere
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Helpful?
Thank Phine1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upton upon Severn, United Kingdom
Level Contributor
59 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“The most friendly, delicious, and beautiful restaurant in the shetland isles”
Reviewed 31 October 2011

This restaurant is situated above the museum and archives which are also outstanding a deserve their 5*, it has scenic views over the harbour, in which there are re contracted bots tied up. Whilst eating form the wide range of local food the boats will come and out.

The staff are local, friendly and helpful, they can give useful advice on the food also.

  • Visited April 2011
    • Value
    • Atmosphere
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Helpful?
Thank Qwertyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
30 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“beautiful views beautiful food”
Reviewed 16 October 2011

went to hays dock later in afternoon had beautiful chowder and humas sandwich but was very surprised how early they closed 3pm was fine for us as we were catching ferry but did think it would be lovely place to have evening meal as setting was fantastic

  • Visited October 2011
    • Value
    • Atmosphere
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Helpful?
Thank joanie81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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