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“Good Food”
Review of The Lerwick Hotel

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The Lerwick Hotel
Ranked #2 of 6 Hotels in Lerwick
Wishaw, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good Food”
Reviewed 28 May 2014

I stayed at the Lerwick Hotel for the first time on the 27.05.2014. I went to the restaurant for a meal at night, the food was excellent and the views were fantastic. Breakfast was also very good, my only crticism was the coffee was not hot enough.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jksvg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

Traveller rating
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    61
    23
    14
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31
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Italian first
  • Norwegian first
  • Swedish first
  • Any
English first
St Andrews, United Kingdom
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 May 2014 via mobile

Booked in as single as travelling alone and it wasn't the cheapest I have to say .... Almost £100 per night bed & breakfast. Room was ok but cramped and the shower cubicle tiny! Thank goodness I am not on the larger side as it was ridiculously tight fit. The room had TV and usual stuff like kettle and hair dryer. The restaurant area was lovely and beautiful views and the food was nicely presented however the chips were undercooked and not great. How hard can it be to fry frozen chips? Staff were happy to help and attentive but on arrival I had no clue where the rooms were and no visible direction signs to rooms .... I ended up looking lost for 5 mins before joining a queue of people paying their food bill and asking. Not the best system in my mind as privacy during card PIN numbers was impossible.

Stayed May 2014, travelled solo
Helpful?
1 Thank JMCDBWS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level 4 Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 May 2014

My wife and I ate 3 nights at the Bay Brasserie restaurant while staying at this property in Lerwick and we enjoyed our dining experience each time. The chef has a penchant for presentation which I appreciate, but also with decent portions and quality ingredients. Whether seafood, meat or vegetarian there are options for everyone all from a pretty extensive menu. The service is a little hit and miss with some waiting staff - not always understanding simple requests. However, all-in-all a very good experience. On the wider hotel front; the front-of-house staff were consistently efficient and the rooms small but very satisfactory.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Trekker_time
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scalloway, United Kingdom
Level 5 Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 5 May 2014

Pauline went to the newly refurbished Lerwick Hotel Restaurant and bar and has raved about the food since. We'll be booking up to go together shortly, but in the meantime from what she and others have said its well worth a trip.
The menu is extensive. She had the mussels to start and the venison as her main course and said both were excellent.
The staff had made arangements for a private room and although the numbers in her party dropped this was no problem to the staff who moved them to the main dining area with no fuss and looked after all their needs.
Nice to hear somewhere is making an effort in customer service. Local Shetlanders will know what i mean by that.

  • Stayed May 2014, travelled with friends
    • Value
    • Service
Helpful?
Thank DavidandPauline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 March 2014

Hotel well situated, room a wee bit damp as next to wall facing the sea and howling Shetland gales but with excellent heating, clean and bright with good sized bath and plenty of tea/coffee. The shining light with this place is the food. Great breakfast and excellent restaurant. We are veggies and the chef went to great lengths to cater for us producing some fantastic dishes. Well worth a stop in for a meal, would definitely come back.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BobbyStreet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lerwick, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 March 2014

Came here for the first time in years for a meal two weeks ago. New Bay Brasserie is a huge improvement on what used to be, but an hour wait before our main arrived (no starter) put a dampner on the evening. It was busy, but not that busy. Doesn't make me want to go back especially given the prices. Weekends are busy so wouldn't recommend going then.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Seal302013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 February 2014

Restaurant refurb has been a success with a relaxed atmosphere and quality food to complement it. Had a bit of a wait between courses but this was worth the wait for venison cooked according to preferred taste. Lots of choice on menu so suitable for many tastes.
Staff were satisfactory and on learning that it was my Mothers 60th they came with a cake with Happy Birthday playing on the stereo.
Toilets a mystery as you walk into what can only best described as a boudoir, we'll decorated, then walk through to what looks like old school toilets!!!
Staff were around not overly friendly but not rude.
Everyone enjoyed their meal and would return again to sample more of the interesting menu.

Room Tip: Did not stay there so pay no attention to room rate as unable to remove symbols!!
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ereerin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Lerwick Hotel

Property: The Lerwick Hotel
Address: 15 South Road, Lerwick, Scotland
Region: United Kingdom > Scotland > Shetland Islands > Mainland > Lerwick
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #2 of 6 Hotels in Lerwick
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Lerwick Hotel 3*
Number of rooms: 31
Reservation Options:
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Also Known As:
The Hotel Lerwick
The Lerwick Hotel Shetland Islands

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