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“Lovely food”
Review of Queens Hotel

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Queens Hotel
Ranked #5 of 6 Hotels in Lerwick
Norwich, United Kingdom
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Lovely food”
Reviewed 28 June 2013

Our chopper was cancelled to take us to the rig, in treacherous weather. We had what seemed to be a long journey from Scatsta to Lerwick. Needless to say, the boys and I needed some food and a bed. It was great, the food was nice and served to 22 men at short notice, the rooms were nice (could maybe do with a little update, but still aesthetically pleasing), I was in the very top room with my pal and we slept like babies. No noise at all. WiFi was terrible, but as said in a previous review, it is a free non advertised service they provide out of courtesy. I hope the chopper gets cancelled more often if I get to stay here again!

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lunchcritic1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter190781, Manager at Queens Hotel, responded to this review, 2 July 2013
Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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156 reviews from our community

Traveller rating
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See reviews for
9
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70
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
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  • Japanese first
  • Norwegian first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 June 2013

The location is just beautiful, near the water and in the city centre.

The service was poor: Internet connection was awful - not even worked just to see the email on the iPad; the cleanness of the room and public areas really needs improvement.

Stayed June 2013, travelled on business
Helpful?
1 Thank nfprodrigues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter190781, Manager at Queens Hotel, responded to this review, 27 June 2013
Thank you for taking the time to write your review. We welcome any postings here good and bad. May I draw to your attention that the WiFi is a free service that we provide and we do not guarantee that it will work. To criticize on this point is a bit unfair. Our staff provide a high level of service and we have had no complaints about the service given. Our rooms and public areas are cleaned to a very high standard and if something has slipped our attention we prefer that you bring it to our attention at the time so any problems can be rectified immediately.
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Lerwick, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2013

I went to the Queen's for a quiet meal for 2. The staff were friendly and helpful. We had Scallops for starter which were amazing and very well presented. For the main I had the Pig on a Plate which again was tasty and well presented. My partner had Chicken stuffed with Brie, and she was well stuffed and delighted with the meal. I will definitely be going back. Great atmosphere, staff and most of all food.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank dondon20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter190781, Manager at Queens Hotel, responded to this review, 27 June 2013
Thank you for your feedback. We are happy that you enjoyed your meal and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lerwick, United Kingdom
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 4 June 2013

We went during the week for the 2 courses for a tenner. Huge starter of risotto followed by lamb curry. Lovely. The stew and dumplings had so much meat in it my brother couldn't finish it. Puds looked great too

  • Stayed April 2013, travelled with family
    • Value
    • Service
Helpful?
1 Thank jennifernjimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter190781, Manager at Queens Hotel, responded to this review, 27 June 2013
We are happy that you enjoyed your meal with us and we look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
319 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed 31 May 2013

Had lunch here while waiting for the ferry. We really enjoyed chef’s lamb and chickpea curry with homemade flatbread while sitting by the window overlooking the sea. Had an excellent Meinert Pinotage which perfectly accompanied the food. We went on our way replete and very happy having greatly enjoyed an all too brief visit.

(this review is for the hotel restuarant; we didn't stay in the hotel)

  • Stayed May 2013, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank LondonPontac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter190781, Manager at Queens Hotel, responded to this review, 27 June 2013
Thank you very much for taking the time to put up a review. We are happy that you enjoyed your dining experience with us and we hope to see you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 May 2013

Stayed here for a few weeks for whilst I was working locally. If I was paying the bill, I would have stayed somewhere else. The whole place is badly in need of refurbishment but the price doesn't reflect the surroundings. There's no lift.
Staff are friendly and helpful but the management is a disaster.
Plaster blistered on the stairs, carpets worn, you can hear someone else running a bath throughout the hotel.

Room Tip: Don't go to the top floor, the slates on the roof rattle in bad weather and keep you awake.
See more room tips
  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter190781, Manager at Queens Hotel, responded to this review, 15 May 2013
Thank you for your comments. Unfortunately due to the age and the layout of the hotel it is impossible to install a lift on the premises. Refurbishment plans are underway to give the hotel a fresh look.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Lerwick hotels

steve100consett
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2013 via mobile

Stayed in the Queens for a number of weeks and found the restaurant and hotel lovely. Staff really friendly and very knowledgable about the area. Especially the main guy in the restaurant ( can't remember his name only his funny ears!!! ) who helped us on a number of occasions. Would recommend highly and would stay again

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank steve100Consett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter190781, Manager at Queens Hotel, responded to this review, 15 May 2013
Thank you for taking the time to put on a review. We thank you for your kind comments and are always happy to help. We hope to see you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Queens Hotel

Property: Queens Hotel
Address: 24 Commercial Street, Lerwick ZE1 0AB, Scotland
Region: United Kingdom > Scotland > Shetland Islands > Mainland > Lerwick
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #5 of 6 Hotels in Lerwick
Hotel Class:3 star — Queens Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Queens Hotel Lerwick, Shetland Islands

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