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“Ponchineloes back”

Ponchinellos Hinckley
Ranked #19 of 102 Restaurants in Hinckley
Cuisines: Italian
Description: Fresh home made Italian food made on the premises daily when it comes to pizza accept no imitations Don't have a takeaway have a Ponchinellos
Restaurant details
Description: Fresh home made Italian food made on the premises daily when it comes to pizza accept no imitations Don't have a takeaway have a Ponchinellos
Leicestershire
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Ponchineloes back”
Reviewed 4 July 2014

Just had a pizza it was brilliant tasted the same as when that Italian lady started the company loads better than the previous owners. I will Defo go again not greasy with decent ingredients many thanks to the new owners

  • Visited July 2014
    • Value
    • Service
    • Food
Helpful?
1 Thank MrB916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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98 reviews from our community

Visitor rating
    75
    11
    5
    3
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Excellent food & service!”
Reviewed 28 June 2014 via mobile

Visiting friends in the area, got a takeaway from here & it was absolutely brilliant. Food was delicious, staff were friendly & helpful & quick waiting time. Would highly recommend!

Helpful?
Thank samson01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hinckley, United Kingdom
Level Contributor
30 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Wouldn't bother again.”
Reviewed 26 June 2014

Terrible service, food was cold when we got home despite waiting over 25 minutes after arriving to get it. My partner called to complain but was just fobbed off by the management. Never again, try somewhere else!

Visited March 2014
Helpful?
10 Thank Stacy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gianangelo, Owner at Ponchinellos Hinckley, responded to this review, 28 June 2014
Hello my name is Gianni I have owned this business since October 2013 and have personally managed the place myself everyday since then apart from last week when a family bereavement ment I had to leave a relative there whom of wich originally opened the buisness in 1985 now I am passionate and go to great lengths to produce fresh food and efficiently for our customers and take customer service extremely seriously we even register and log any "complaints" or issues that we have and deal with them accordingly so that the customer ultimately feels satisfied and appreciated now I must explain to you that at ponchinellos there is no "management team" there is me and the fact that you haven't spoke to myself or the complaint is not even registered in our service log baffles me.
I personally invite you to contact myself and I can investigate your complaint and deal with it but I am sorry to say that the fact that on the same day as your terrible review of my business you have placed a five star review of the local domino's which I am sorry to state removes any credibility of your opinions of Italian food full stop! And sorry to say arose suspicion that maybe this is not a legitimate review and maybe you are a disgruntled local competitor that doesn't appreciate Italians making Italian pizza correctly.
Please contact me asap and I can rectify this I await your response
Gianni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
20 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“best takeaway”
Reviewed 24 June 2014 via mobile

Food outstanding really nice pizzas and pastas service friendly as always but why don't they deliver!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Seanacko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Top food again!! Yes”
Reviewed 13 June 2014 via mobile

Back to its best again,thanks it's been too long.if you stopped going after it changed owners try it again as Im going back every week for my treat again just like when Tina owned it.top marks for top food at great prices.

Visited June 2014
Helpful?
1 Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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