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Holiday Inn Express Harlow
Ranked #3 of 8 Hotels in Harlow
Southampton, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Highly recommend”
5 of 5 bubbles Reviewed 5 May 2014

We stayed here for two nights as it had easy access to London, M11 for Excel exhibition centre and Epping Underground Station, with good value car park, as the central line takes straight into the heart on the city with again a good value travel card.
The staff were polite and helpful, the hotel is very clean and well kept, excellent breakfast, dinner and bar facilities, good reasonable priced car parking, easy access to Harlow town centre for shops, bars and restaurants. I would recommend this hotel to anyone.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXHARLOW, General Manager at Holiday Inn Express Harlow, responded to this review, 6 May 2014
Dear Gary A,

Thank you for your kind words about the Holiday Inn Express Harlow. I am glad to hear you enjoyed your stay and I sincerely hope you will be back.
Kind Regards,
Viktorija Stanciukaite
General Manager
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367 reviews from our community

Traveller rating
    105
    136
    78
    28
    20
See reviews for
64
84
16
137
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Norwich, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 May 2014 via mobile

This is a gorgeous little hotel, looks brand new. My second stay here. They're not blessed with a good size car park so you're better off going straight to the NCP next to it (otherwise you have to go round the one way system again), it's a pay and display but you don't need to buy a ticket, just give your registration to reception and the £3 charge is put onto your bill. They have a good dinner menu but we didn't try it as there is a Nando's, Pizza Express and Frankie and Benny's within two minutes walk. Lounge area is nice and modern. Rooms can give some higher rated hotels a good run for their money. Very spacious, free WIFI, modern and spacious glass showers, clean, comfy pillows. Was just what we needed for a good rest, will definitely use again when in the area.

Stayed April 2014, travelled solo
Helpful?
Thank Aspdn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXHARLOW, General Manager at Holiday Inn Express Harlow, responded to this review, 6 May 2014
Dear Aspdn,

Thank you for staying at the Holiday Inn Express Harlow. I am glad to hear you enjoyed your stay. Hope we will see you staying with us again soon!
Yours Sincerely,
Viktorija Stanciukaite
General Manager
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Dublin, Ireland
Level Contributor
54 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 24 April 2014

We stayed here for a couple of nights because of an event in the area. I must say that the staff (many Italians) were extremetly professional, polite and helpful. They were more than happy to help us with directions, places to eat, etc. The hotel is very clean and well kept. I would recommend this hotel to anyone.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cmonthebanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXHARLOW, General Manager at Holiday Inn Express Harlow, responded to this review, 25 April 2014
Dear Cmonthebanner,

Thank you so much for such a great feedback about our team! I hope you will stay with us again soon!

Yours Sincerely,
Viktorija Stanciukaite
General Manager
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Cheshire, United Kingdom
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 20 April 2014 via mobile

Parking here on site is an impossibility due to the number of 'tradespeople' using this facility during the week. Having said that alternative parking is less than 100 yards away.

It's a HI express in every sense of the word so suitable for a night or two, and is one of the more modern ones too.

Alternative dining such as Nandos, Frankie and Benny's also just a walk away.

Book with confidence here.

Stayed April 2014
Helpful?
Thank SteveGrid2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXHARLOW, General Manager at Holiday Inn Express Harlow, responded to this review, 21 April 2014
Dear SteveGrid2012,

Thank you for your recent stay at the Holiday Inn Express Harlow. I am glad to hear you were happy with your stay. With regards to the parking, yes, we have an agreement with U-Park multistory car park next door for more convenient parking facility.
I hope we will see you staying with us again soon!
Yours Sincerely,
Viktorija Stanciukaite
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mansfield
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

Booked into the Holiday Inn at Harlow as i had planned to do a few interviews in a quiet area of the lounge as i knew from other Holiday Inn's that it would be quite quiet.
Was approached by the Manager Viktorija who offered me the use of a meeting room at a very good rate. The interviews went very well and the room was first class for anyone thinking of a small meeting room at reasonable cost.

General facilities and cleanliness were excellent and although the food is limited, i guess that's why they call it Express.
Will definitely use this hotel again as Viktorija and her staff were very helpful.

Holiday Inn are lucky to have such good staff. :-)

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank whipster73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davide P, Front Office Manager at Holiday Inn Express Harlow, responded to this review, 20 April 2014
Dear whipster73,

Thank you very much for your lovely comments!

It was vey nice to host your meeting that day and happy to see that you found the room first class and compatible with your needs at a good price. We hope to see you again in our hotel and i will share your comments with my manager.

Have a nice day.

Davide Puglisi
Guest Service Manager
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Bristol, England, United Kingdom
Level Contributor
131 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

Easy to find, great service, good quality rooms at this Holiday Inn Express in Harlow, close to the centre of town but quite away from the station - none of the stations are close to the town centre but only a short taxi ride away - don not trust the signs if you are walking - they vanish!

Room Tip: ll the same
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davide P, Front Office Manager at Holiday Inn Express Harlow, responded to this review, 20 April 2014
Dear Ken S,

Thank you for staying at the Holiday Inn Express Harlow, your comments are apreciated regarding your recent stay with us.

There is a bus that goes to the train station just few seconds from our hotel that takes few minutes to reach it and they are very frequent

I hope to see you again soon in our hotel

Best Regards

Davide Puglisi
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
75 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed 13 April 2014

The hotel is situated in a unpleasant area of Harlow but of course this is not a fault of HIX. The car park is ridiculously small for the size of the hotel, the other option is a shopping centre public car park-this would not be my choice at all, luckily I found a space in the hotel car park. The hotel itself looks fairly new (I think just one year old) & if you really need to stay here, like us, through necessity rather than choice then it is situated in the town centre, an easy walk to the shopping centre.
Our room left a lot to be desired. An extremely small 'double' bed and a sofa bed. Both were extremely uncomfortable! I stay in a Holiday Inn Express's on a regular basis for work & I have not had to complain about the beds at all. I woke in the morning with a extremely bad back, I could hardly stand (I do not generally suffer with a bad back). As a Platinum IHG member I was not offered any complimentary water & there was not any water in the room, we had to buy water from a vending machine. The only one good aspect of the room was the shower-it was very powerful & hot-top marks for this, it was a proper shower cubicle rather than a shower head in a bathtub.
The room was very small with the sofa bed extended. The free WiFi (I am an IHG member) is extremely complicated to log on. & needs to be repeated on a regular basis. The air conditioning failed during the night.
At breakfast the dining room was full, we had to sit at the bar for 'breakfast'. The breakfast was awful, the hotel was busy and they'd run out of most breakfast items. The orange juice was watered down.
On checking out the reception did not ask if we had a good stay.
Not a good experience at all.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dp1033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXHARLOW, General Manager at Holiday Inn Express Harlow, responded to this review, 14 April 2014
Dear Ds1965,

Thank you for your recent stay at Holiday Inn Express Harlow. I am sorry to hear you did not enjoy your stay. Could you please contact me directly, so we could discuss issues you've listed. My email address is gm@express-harlow.com or phone 01279 624 380.
Yours Sincerely,
Viktorija Stanciukaite
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Harlow

Property: Holiday Inn Express Harlow
Address: Beaufort House Crown Gate, Harlow CM20 1NB, England
Phone Number:
Region: United Kingdom > England > Essex > Harlow
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Harlow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Harlow 3*
Number of rooms: 122
Official Description (provided by the hotel):
Accommodation ... more   less 
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Also Known As:
Holiday Inn Express Harlow Essex

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