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“Nice location good staff good stay”
Review of Langstone Hotel

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Langstone Hotel
Ranked #3 of 4 Hotels in Hayling Island
Ayrshire
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice location good staff good stay”
Reviewed 5 August 2014 via mobile

Stayed for a wedding which it seems to be a popular hotel choice.. Hotel was nice nothing outstanding about rooms but beds were comfortable. Had to ask for extra towells as not enough were supplied also towells were a bit on the small size. View from room was ok and over looked view used by wedding photographers.. air con not working but fans in room did cool rooms a bit but not enough. No noise from wedding's in our room 139 except returning couple in adjacent room arguing.. not hotels fault.. Breakfast was nice with buffet style service plenty on offer but vegetarians need to be catered for a bit better. Did not have a resteraunt meal but was advised they were nice by other guests. Staff at the hotel were friendly and always willing to help. All in all in good stay for the wedding.

Stayed August 2014, travelled with family
Helpful?
1 Thank vinnybhoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcareteam, Director of Sales at Langstone Hotel, responded to this review, 6 August 2014
Dear Guest

Thank you for taking the time to review your recent stay on Tripadvisor.

I was pleased to read that as a whole your stay was pleasant. I have noted your comments regarding the vegetarian selection at breakfast and passed to our Head Chef for review.

I do hope that we might be able to welcome you back to the Langstone Hotel again soon so that you can sample the other facilities on offer.

Yours sincerely

Leanne Simpson
Director of Sales
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (419)
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doncaster
Level 5 Contributor
73 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 4 August 2014

had an overnight stop at the hotel in July. The room was very tidy though a little dated. Overall the location and staff make the place a lovely place to stop. One mention for the bed. Very very comfortable and an excellent nights sleep. thoroughly reccomended

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank doncasterstu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcareteam, Director of Sales at Langstone Hotel, responded to this review, 5 August 2014
Dear Guest

Thank you for taking the time to review your recent stay on Tripadvisor.

I was delighted to read that your stay was comfortable and enjoyable.

I do hope that you are considering a return trip to Hayling Island.

Yours sincerely

Leanne Simpson
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level 5 Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 August 2014

which is kind of good and bad at the same time.

Our tour group spent a night here in preparation for an early morning Channel crossing. Our stay was paid for as part of the package tour so can't comment on the value.

The hotel is aging and it shows. From the outside it looks a little tired although to be fair it doesn't feel as old once you get inside. We had dinner in the hotel and the food was pretty decent, wait staff were attentive and prompt in their service.

The room we got was pretty spacious and roomy. It was on the ground floor facing the rear of the hotel and car park and although we could open the windows wider we left them set at the default 2 inches as we were on the ground floor, and this is where the problem comes in. The hotel doesn't have air conditioning and the room was slightly unbearable in the early part of the evening only getting slightly better as the temperature came down during the night. Apparently the airconditioning system was undergoing renovation but the hotel should consider that some of us like to freeze to death in the process of going to sleep and cater for that. And this was us coming in when the weather was still on the cool side, can't imagine what it's like the middle of summer.

Overall, the hotel doesn't really have much going for it. Its location seems a bit remote and removed from anything of note. The room was clean but felt a little worn, the hotel needs to do more than just renovate the airconditioning system. While you get what you pay for there's nothing that would compel me to come back here again if we pass this way.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Inflection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcareteam, Director of Sales at Langstone Hotel, responded to this review, 5 August 2014
Dear Guest

Thank you for taking the time to review your stay with us here at the Langstone Hotel on Tripadvisor.

I was pleased to read that as a whole your stay seemed pleasant although marred by the temperature experienced and our lack of air conditioning. Unfortunately, like most of our competitors we do not have air conditioning in our bedrooms and we have take the decision to provide large tower fans in each room for guest comfort. The window locks in the rooms can be overridden to give a through breeze. Instructions are provided next to the windows.

Yours sincerely

Leanne Simpson
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wokingham, United Kingdom
Level 6 Contributor
266 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 4 August 2014

though the hotel looks a bit tired on the outside - inside the rooms are good

plenty of parking - hotel was at capacity when we visited and other than a slight queue at times for breakfast buffet - the staff and facilities coped well

had a room on first floor with pleasant views out across the estuary

the hotel does not have air conditioning - but a tower fan was provided in the room

breakfast was of good quality

would stay again when visiting hayling island

Room Tip: getting on the first floor and either north or east facing will afford views of the estuary
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank martinfjlewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcareteam, Director of Sales at Langstone Hotel, responded to this review, 5 August 2014
Dear Guest

Thank you for choosing the Langstone Hotel as your accommodation of choice for your recent stay to Portsmouth.

I was delighted you had an enjoyable stay with us.

I do hope that we are able to welcome you back again soon.

Yours sincerely

Leanne Simpson
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerset
Level 5 Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 August 2014

We have just returned from an overnight stay at the Langstone, it was our second visit to the hotel and we enjoyed it just as much as the first.
The hotel is in a good location with views over the estuary and within a short drive to Portsmouth (easy to get to the new Park & Ride facility) or Chichester; there is a nice walk you can take through a nature reserve just over the road. The road over the bridge however is very busy and it can be tricky when leaving the hotel by car to turn right to go back over the bridge the cars seem to go very fast and nobody likes to give way!
Room and bathroom were fine the bathroom was clean and the bed was comfortable; a fan was provided which was definitely needed.
The swimming pool is lovely and when I went down for a swim at 7am it was quiet with only three of us in the pool.
Breakfast is very good with the usual selection of cereals, fruit, pastries and hot food. There are scrambled eggs on the buffet but if you want anything different you just have to ask - I had poached eggs and they were cooked perfectly. The staff on duty at breakfast were lovely - friendly and efficient.
Will definitely be back.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank JEL219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcareteam, Director of Sales at Langstone Hotel, responded to this review, 4 August 2014
Dear Guest

Thank you so much for taking the time to complete a review of the Langstone Hotel.

Comments such as yours are very much appreciated as the team and myself are committed to a high standard of customer service and it is delightful to receive such positive feedback.

I do hope we have the opportunity to welcome you back in the future.

Yours sincerely

Leanne Simpson
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farnborough
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed 1 August 2014

We have just returned from a great couple of days on the south coast. We were based at the Langstone Hotel and had a great stay. We arrived just after mid-day and we were surprised to hear that our room was ready for us, We had lunch in the hotel court yard, we sat in the shade of the of the building in this delightful space and shared a very refreshing jug of pimms which was very competitively priced at £10-10p a jug. The Langstone overlooks Langstone and Chichester harbour a great place to relax. On the evening of the first day we eat in the restaurant overlooking the harbour. The service is good and there is a good selection of food from the comfort food, which is reasonably priced, to a selection for the more sophisticated palate..
The next day we had a good breakfast which offered a really good selection. My only complaint would be that tea and coffee are served from a machine and whilst this offers a good selection of coffee's and tea's it does cause a bit of a bottle neck for those of us who just want a simple cup breakfast tea. The Langstone also has a good indoor pool and spar. Over all we were very satisfied with our stay at the Langstone.

Room Tip: Rooms on the West side have great views.
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Celia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcareteam, Director of Sales at Langstone Hotel, responded to this review, 4 August 2014
Dear Guest

Thank you for choosing the Langstone Hotel for your recent stay on the South Coast and for taking the time to review your experience.

I was delighted to read that you had an enjoyable stay with us here at the hotel. I have noted your comments regarding coffee and tea service at breakfast and have fed back to our Food & Beverages manager for review.

I do hope that you will return to the Langstone Hotel soon.

Yours sincerely

Leanne Simpson
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
1 review
Reviewed 1 August 2014

Had a fantastic stay but few comments:
Bar service was great could be improved
restaurant was lovely
general staff were exceptional helpful
when dining in the restaurant dinner and breakfast I enjoyed everything. Tea from pourer was quite weak but okay.
Archie and Sahra in restaurant were extremely helpful and robyn on reception when arrived was lovely.
Rooms need updating but other than that it was great.
Would return in future.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trevortuler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcareteam, Director of Sales at Langstone Hotel, responded to this review, 4 August 2014
Dear Guest

Thank you for taking the time to review your recent stay here at the Langstone Hotel on Tripadvisor.

I was so pleased to read that your stay was a pleasant one. I have passed your comments on the individual staff members to their line managers for review.

I do hope that we are able to welcome you back to the hotel in the not too distant future.

Yours sincerely

Leanne Simpson
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Langstone Hotel

Property: Langstone Hotel
Address: Northney Road | Portsmouth, PO11 0NQ, England
Region: United Kingdom > England > Hampshire > Hayling Island
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Hayling Island
Price Range (Based on Average Rates): £
Hotel Class:4 star — Langstone Hotel 4*
Number of rooms: 148
Official Description (provided by the hotel):
Whether on Business or Pleasure, the Langstone hotel will look after all of your requirements. The hotel is ideally situated on Hayling Island on the south coast offering breath taking views of the estuary, with Portsmouth and Southampton only a few minutes by car. The hotel has just completed a 2.5 Million pound refurbishment and can cater for up to 170 banquets and state of the art conference & meeting facilities for up to 200 business guests. Our 2 AA rosette awarded Brasserie Restaurant which has views over the sea is ideal for entertaining friends and relatives or just enjoying a relaxing meal. Leisure guests will also enjoy the facilities of the hotel including a Lounge which serves all day light meals, coffee and cocktails. Our hidden court yard is ideal for enjoying lunch or dinner or just to unwind and relax while we take care of all of your needs. We offer a state of the art Health and fitness centre with a Indoor swimming pool, Sauna, Jacuzzi and beauty centre. ... more   less 
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Also Known As:
Hotel Langstone
Langstone Hotel Hayling Island, Hampshire

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