We stayed at the hotel for 5 nights from 14 Aug 14 having just stayed for a week in a 4* Omni hotel in the USA and moved straight to a 4* Mercure hotel in Salisbury. We booked 2 rooms and had to change after one night due to the sun heating the rooms on one side of the hotel - we therefore experienced 4 rooms in total.
In general, the hotel is an average 3* with the appearance of a 4*. The housekeeping is very slapdash. The rooms look nice on arrival but on closer inspection they miss large cobwebs (from all the spiders we found), the curtains were dirty and barely fitted the windows. Used mugs and wine glasses don't get removed on daily cleaning, two sets of towels were only replaced by one set each day (although the cleaner knew there were 2 of us). They have turned off the aircon in the rooms but it appears to be working in the corridors? Fans have been used to replace the aircon but rooms were still 80 degrees. The safes were both broken on arrival and the fridges barely worked in all 4 rooms. Dirty room service trays are left out overnight to greet you in the morning ( why not get someone to walk around at night and collect them?).
The choice of breakfast was good but the dining room looked dirty; the carpet needed hoovering, the draws the cutlery were kept in was full of what looked like crumbs.
I would agree with other posts in that they make money from weddings and parties of which there was one each night from fri to sun.
The only good aspects were the friendly staff and the location.
- Official Description (provided by the hotel):
- Whether on Business or Pleasure, the Langstone hotel will look after all of your requirements. The hotel is ideally situated on Hayling Island on the south coast offering breath taking views of the estuary, with Portsmouth and Southampton only a few minutes by car. The hotel has just completed a 2.5 Million pound refurbishment and can cater for up to 170 banquets and state of the art conference & meeting facilities for up to 200 business guests. Our 2 AA rosette awarded Brasserie Restaurant which has views over the sea is ideal for entertaining friends and relatives or just enjoying a relaxing meal. Leisure guests will also enjoy the facilities of the hotel including a Lounge which serves all day light meals, coffee and cocktails. Our hidden court yard is ideal for enjoying lunch or dinner or just to unwind and relax while we take care of all of your needs. We offer a state of the art Health and fitness centre with a Indoor swimming pool, Sauna, Jacuzzi and beauty centre. ... more less
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- Also Known As:
- Hotel Langstone
- Langstone Hotel Hayling Island, Hampshire