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“A New Premier Inn in Halifax - where is it?”

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Premier Inn Halifax Town Centre
Ranked #2 of 10 Hotels in Halifax
Certificate of Excellence
Reviewed 14 May 2013

Stayed at this new inn on a Saturday night. Took a little while to find it as the Premier Inn location program has it located in the wrong place. (it's about 200 yards away from their location!) Parking is an issue as you require a pocket full of change as the machines don't do credit cards. Currently (2013), it's £5 per night as a guest at the hotel. Where has all the free parking gone?
My room was on the 5th floor and was clean and fresh, the benefits of the Inn only being open about 8 months. Unfortunately during the night, the noise from machinery and the local traffic was significant and interestingly, also known to the staff. In my room, the noise from the traffic was like having the window open. During the night at a particularly loud moment, I open the window and the noise level did not change significantly. Something is most definitely wrong. The machinery noise is the heating and cooling systems apparently.
The gauling thing is that they agreed to refund my room cost in accordance with their policy, but couldn't do it when I checked out at 7am, I'm still waiting for the refund!
I don't think this is ever going to be a repeat for me.

Room Tip: Go somewhere else at the weekend as all rooms are noisy.
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  • Stayed: May 2013, travelled solo
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Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Halifax Town Centre, responded to this reviewResponded 20 May 2013

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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661 - 667 of 723 reviews

Reviewed 13 May 2013

Stayed here for a couple of nights when on business having stayed previously in a nearby independent. This was a much better experience on every level with the staff being particularly friendly and interested in making sure my stay was enjoyable. The facilities are excellent and I would highly recommend it.

  • Stayed: April 2013, travelled on business
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Thank Toosoups
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this reviewResponded 15 May 2013

Dear AnotherAAGill,

Thank you for your review. We are so pleased to hear that your experience with us was so enjoyable. The team appreciate all of your kind words. We look forward to welcoming you back soon.

Kind Rergards, A Heron.

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Reviewed 10 May 2013

very welcome reception, staff helpful and friendly,room very clean .
breakfast portions very good and tasty couldn't fault anything.The hotel has a pay and display carpark adjacent and offers hotel resident discount and costs £5.00 for 24 hrs


  • Stayed: May 2013, travelled with friends
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Thank Ian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this reviewResponded 12 May 2013

Thank you for your review, Ian T,

We are thrilled to see that you found everything to be great with your stay. The team here are always glad to see that our guests are happy. We hope you will visit again in the future as the team will look forward to greeting you again.

Kind regards, A Heron.

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Reviewed 10 May 2013

location of the premier inn is good. Its in the middle of halifax and has a number of restaurants on the doorstep of the inn.
First impressions when walking in was that it was clean, new and felt quite safe. The room was a standard Premier Inn room, decent size, on-suite bathroom with bath/shower, double bed and tv.
The bed was good, I had a good nights sleep which is rare for me in hotels.
The Premier inn offers a breakfast with the beefeater. I would suggest going for the two cheaper options which are the Weatherspoons or the Frankie and Bennies which are located within the plaza.
The only slight issue we had was that in the morning our telly turned it self off three times. However when we left we mentioned this to the receptionist who seemed to care and was going to look into it.
All in all a sound hotel with no issues.

  • Stayed: May 2013, travelled as a couple
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Thank joelstep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this reviewResponded 12 May 2013

Dear joelstep,

Thank you for your review of your stay here at Premier Inn Halifax Town Centre. We are so glad to hear that you had a good nights sleep and that the cleanliness of the room was perfect for you. The breakfast offering in the Beefeater is great value for money as it really is 'all you can eat' and children do eat completely free. I'm sorry to hear that you had some minor issues with your T.V and I can assure you that we will be looking into it. Again thank you for staying with us and we hope you will make a return visit in the future.
Regards, A Heron.

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Reviewed 8 May 2013

Rooms clean and tidy. Staff excellent and location fab will stay again great for kids. Great or food lots of places to eat and local to EUreka which is worth a visit. Breakfast excellent value and staff very attentive. Car park is close by but you will need coins to pay fiver a day.

Room Tip: Have coins ready for car park 5 a day
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  • Stayed: May 2013, travelled with family
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Thank Rollsaylesbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this reviewResponded 10 May 2013

Thanks for your kind words about your stay with us at Premier Inn Halifax Town Centre. We are happy that you enjoyed your stay and that you find the location to suit your needs. We are also thrilled that you enjoyed the breakfast offering in the Beefeater restaurant and i will pass on your compliments to the team there. We hope to see you again in the future. Kind regards, A Heron.

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Reviewed 7 May 2013

We stayed in this Premier Inn for a weekend and were delighted with the service we received. Nothing was too much trouble for the staff who went out of their way to make sure that we were looked after. I have stayed in Premier Inns before and the quality is always the same - excellent!

  • Stayed: May 2013, travelled on business
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Thank ChestercityAndrewp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this reviewResponded 10 May 2013

Thank you for your review, ChestercityAndrewp. The team are delighted by your comments about the service here and that you get quality service at all the Premier Inn's you have visited. We really hope you make a return visit in the near future as we would look forward to welcoming you again. Kind Regards, A Heron.

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Reviewed 7 May 2013

The new Premier Inn is in a great central location in Halfax with several restaurants on the door step. I've stayed in many 5 star hotels and the quality of the service given by the staff is second to none. Id certainly recommend it.

  • Stayed: April 2013, travelled solo
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Thank ACrompton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this reviewResponded 10 May 2013

Dear ACrompton,

Thank you for compliments, we really appreciate the positive feedback about the team. It's nice to see that we are meeting the standards that our guests deserve. We hope to see you again soon. Kind Regards, A Heron.

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Additional Information about Premier Inn Halifax Town Centre

Address: Broad Street Plaza, Halifax HX1 1YA, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Amenities:
Restaurant Wheelchair access
Hotel Style:
#1 Romantic Hotel in Halifax
#1 Business Hotel in Halifax
Price Range: £45 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Halifax Town Centre 3*
Number of rooms: 100
Official Description (provided by the hotel):
A Premier Inn located in the heart of Halifax Town Centre and part of a leisure development comprising a nine screen Vue cinema and multiple other leisure outlets. Parking is available nearby in the adjoining multi-story car park*. * Car park post code HX1 1YQ. Please note charges and height restrictions apply (please contact the hotel for further details). ... more   less 
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Also Known As:
Premier Inn Halifax Town Centre West Yorkshire

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